MEPS Annual Methodology Report 2025

Final
July 1, 2026
Reference Number: 2-7-790
Deliverable Number: 121bG.102
Contract Number: 75Q80120D00024
Task Order Number: 75Q80120F32001

Prepared For
Agency for Healthcare Research and Quality
Center for Financing, Access and Cost Trends
560 Fishers Ln.
Rockville, MD 20850

Prepared By
Westat
7501 Wisconsin Ave.
Ste. 1000E
Bethesda, MD 20814-6527
301-251-1500

Table of Contents

Introduction
1. Sample
1.1 Sample Composition
1.2 Sample Delivery and Processing
2. Instrument and Materials Design
2.1 Introduction
2.2 Overview of MEPS Instruments
2.3 Instrument Changes for 2025
2.4 Testing of the Instruments and Interviewer Management System
2.5 Changes to Materials and Procedures for 2025
2.5.1 Instructional Manuals
2.5.2 Electronic Case Materials
2.5.3 Respondent Materials
3. Recruiting and Training
3.1 Field Interviewer Recruiting for 2025
3.2 2025 Interviewer Training
3.2.1 Experienced Interviewer Training
3.2.2 Continuing Education for All Interviewers
4. Data Collection
4.1 Data Collection Procedures
4.2 Data Collection Results: Interviewing
4.2.1 Components of Response and Nonresponse
4.2.2 NHIS Completion Status
4.2.3 Sample Domain
4.2.4 Refusals and Refusal Conversion
4.2.5 Tracing and Locating
4.2.6 Interview Length
4.2.7 Mean Contact Attempts per Case
4.3 Data Collection Results: Authorization Form Signing Rates
4.4 Data Collection Results: Self-Administered Questionnaire and Diabetes Care Supplement Collection Rates
4.5 Quality Control
4.6 Security Incidents
4.7 Data Collection Results: Patient Profile Collection
5. Home Office Support of Field Activities
5.1 Preparation for Field Activities
5.2 Support During Data Collection
6. Data Processing and Data Delivery
6.1 Processing to Support Data Delivery
6.1.1 Schedules for Data Delivery
6.1.2 Data Quality Control System
6.1.3 Transformation
6.1.4 TeleForm/Data Editing of Scanned Forms
6.1.5 Coding
6.2 Data Delivery
6.2.1 Variable Construction
6.2.2 File Deliveries
Appendix
Appendix A Comprehensive Tables—Household Survey
Tables
Table 1.1. Initial MEPS sample size (reporting units [RUs]) and number of National Health Interview Survey (NHIS) primary sampling units (PSUs), Panels 1–30
Table 1.2. Data collection periods and starting reporting unit (RU)-level sample sizes, spring 2020–fall 2025
Table 1.3. Percentage of “White, other” households on the MEPS frame with partially completed interviews in National Health Interview Survey (NHIS) and sampling rates of these households in MEPS Panels 4–30
Table 1.4. Distribution of Panel 30 sampled reporting units (RUs) by sample domain
Table 2.1. Supplemental sections by round
Table 2.2. Authorization forms by round
Table 2.3. Supplemental self-administered questionnaires (SAQs) by 2025 field period and round
Table 3.1. Staffing for spring field period, 2021–2025
Table 3.2. Attrition rate among new and experienced interviewers, 2021–2025
Table 3.3. Annual attrition rate among new and experienced interviewers, 2021–2025
Table 4.1. Data collection schedule and number of weeks per round of data collection, 2025
Table 4.2. MEPS-HC data collection results, Panels 24–30
Table 4.3. Response rates by data collection year, 2015–2025
Table 4.4. Completed cases by mode of interviewing for Panels 28–30
Table 4.5. Summary of MEPS Round 1 response and nonresponse, 2020–2025 panels
Table 4.6. Summary of MEPS Round 1 response, 2020–2025 panels, by National Health Interview Survey (NHIS) completion status
Table 4.7. Summary of MEPS Panel 30, Round 1 response rates, by sample domain by National Health Interview Survey (NHIS) completion status
Table 4.8. Summary of MEPS Panel 30, Round 1 response by interview mode, sample domain, and National Health Interview Survey (NHIS) completion status
Table 4.9. Summary of MEPS Round 1 results for reporting units (RUs) who ever refused, Panels 25–30
Table 4.10. Summary of MEPS Round 1 results for reporting units (RUs) who were ever traced, Panels 25–30
Table 4.11. Interview timing comparison, Panels 25–30 (mean minutes per interview, single-session interviews)
Table 4.12. Interview timing comparison by interview mode for Panels 28–30 (mean minutes per interview, single-session interviews)
Table 4.13. Mean contact attempts by National Health Interview Survey (NHIS) completion status and interview mode, Round 1 of Panels 28–30
Table 4.14. Signing rates for medical provider authorization forms for Panels 23–30
Table 4.15. Signing rates for pharmacy authorization forms for Panels 23–30
Table 4.16. Results of self-administered questionnaire (SAQ) collection for Panels 23–30
Table 4.17. Results of Diabetes Care Supplement (DCS) collection for Panels 22–29
Table 4.18. Results of patient profile collection 2012–2025
Table 5.1. Number and percentage of respondents who called the respondent hotline, 2021–2025
Table 5.2. Calls to the respondent hotline, 2024 and 2025
Table 6.1. 2025 cases with comments or data check issues
Table 6.2. Total number of 2025 comments by category
Table A.1. Data collection periods and starting reporting unit (RU)-level sample sizes, all panels
Table A.2. MEPS household survey data collection results, all panels
Table A.3. Response rates by data collection year
Table A.4. Summary of MEPS Round 1 response and nonresponse
Table A.5. Summary of Round 1 response by National Health Interview Survey (NHIS) completion status
Table A.6. Summary of MEPS Round 1 results for all reporting units (RUs) who ever refused, Panels 15–30
Table A.7. Summary of MEPS Round 1 results for reporting units (RUs) who were ever traced, Panels 15–30
Table A.8. Interview timing comparison (mean minutes per interview, single-session interviews)
Table A.9. Mean contact attempts by National Health Interview Survey (NHIS) completion status, Round 1
Table A.10. Signing rates for medical provider authorization forms
Table A.11. Interview length by mode for Panels 24–30
Table A.12. Signing rates for pharmacy authorization forms
Table A.13. Results of self-administered questionnaire (SAQ) collection
Table A.14. Results of Diabetes Care Supplement (DCS) collection
Table A.15. Results of patient profile collection 2012–2025
Table A.16. Calls to respondent hotline
Figure
Figure 2.1 Round 1 interview flow
Figure 6.1. Blaise to DEX transformation

Introduction

The Medical Expenditure Panel Survey Household Component (MEPS-HC; contract 75Q80120D00024, awarded July 13, 2020, and contract 75Q80124D00001, awarded September 24, 2024) is the central component of the long-term research effort sponsored by the Agency for Healthcare Research and Quality (AHRQ) to provide timely and accurate data on access to, use of, and payments for healthcare services by the U.S. civilian noninstitutionalized population. The project has been in operation since 1996, producing a series of annual estimates of health insurance coverage, healthcare utilization, and healthcare expenditures. This report documents the principal design, training, data collection, and data processing activities of MEPS-HC for survey year 2025.

Data are collected for MEPS-HC through a series of overlapping household panels. The sample is drawn from the previous year’s National Household Interview Survey (NHIS). Each year, a new panel is enrolled for a series of five in-person or video interviews conducted over a 2.5-year period covering 2 calendar years of data. Supplemental self-administered questionnaires (SAQs) obtain additional information from adults in the household.

This report describes work performed for all panels active during calendar year 2025. Data collection operations in 2025 were for Panel 28, Round 5; Panel 29, Rounds 3 and 4; and Panel 30, Rounds 1 and 2. Data processing activity focused on delivery of full-year (FY) utilization and expenditure files for calendar year 2023. Tables in the body of the report highlight the 2025 results, with limited comparison to prior years. A set of tables showing data collection results over the history of the project is included in the appendix.

Chapter 1 of the report describes the 2025 sample and activities associated with preparing the sample for fielding. Chapters 2–5 discuss activities associated with data collection for 2025: updates to the survey questionnaire and field procedures, field staff recruiting and training, data collection operations and results, and home office support of field activities. Chapter 6 describes data processing and data delivery activities.

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1. Sample

Each year, a new, nationally representative sample for the Medical Expenditure Panel Survey Household Component (MEPS-HC) is drawn from households that responded to the previous year’s National Health Interview Survey (NHIS). Households in a new panel typically participate in a series of five interviews that collect data covering 2 full calendar years. For each calendar year, the sample respondents from two panels—one completing its first year in the study (Round 3) and one completing its second year (Round 5)—are combined for analysis purposes, resulting in a series of annual estimation files.

The sample for the new MEPS panel in 2025, Panel 30, was selected from households that responded to NHIS in the preceding year, where the NHIS sample was based on the NHIS sample design initially implemented in 2016 (as were Panels 22–29). Specifically, the MEPS household sample was randomly selected from those who participated in NHIS during the first three quarters of 2024 and had been assigned to NHIS Panels 1 and 3, the NHIS panels designated for MEPS.

This chapter describes the 2025 MEPS sample drawn from 2024 NHIS-responding households as well as steps taken to prepare the new sample for fielding.

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1.1 Sample Composition

Table 1.1 shows the starting sample sizes in terms of the number of reporting units (RUs) for all MEPS panels through Panel 30 and the number of MEPS primary sampling units (PSUs) from which each panel was drawn. Note that the change in the number of PSUs for Panel 12 reflects the redesign of the NHIS sample implemented in 2006 (thus affecting MEPS in 2007), following the 2000 Decennial Census. The number of PSUs for Panel 30 is based on the number of PSUs associated with MEPS after the 2016 NHIS sample redesign, the eighth such MEPS panel under this design. The reduction in the number of PSUs after Panel 22 stems from further modifications to the NHIS design. The MEPS sample units presented are RUs, each representing a set of related persons living together within the same NHIS-responding household selected for MEPS participation. Related members of the NHIS households sampled for MEPS who move as a unit during the MEPS data collection period (as well as separate individuals) form new RUs for interviewing purposes. Each new RU is followed over the course of the five MEPS data collection rounds and interviewed at their new address.

Table 1.1. Initial MEPS sample size (reporting units [RUs]) and number of National Health Interview Survey (NHIS) primary sampling units (PSUs), Panels 1–30

Panel Initial sample size (RUs) MEPS PSUs
1 10,799 195
2 6,461 195
3 5,410 195
4 7,103 100
5 5,533 100
6 11,026 195
7 8,339 195
8 8,706 195
9 8,939 195
10 8,748 195
11 9,654 195
12 7,467 183
13 9,939 183
14 9,899 183
15 8,968 183
16 10,417 183
17 9,931 183
18 9,950 183
19 9,970 183
20 10,854 183
21 9,851 183
22 9,835 168
23 9,960 143
24 9,976 139
25 10,008 139
26 9,674 150
27 9,700 150
28 9,800 139
29 10,424 146
30 7,879 139

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MEPS data collection is conducted in two main fielding periods each year. Typically, during the January–June period, Round 1 of the new panel and Rounds 3 and 5 of the two continuing panels are fielded, with the panel in Round 5 retiring at midyear. Normally, during the July–December period, Round 2 of the new panel and Round 4 of the remaining continuing panel are fielded.

Table 1.2 summarizes the combined workload for the January–June and July–December periods from spring 2019 through fall 2025. These counts were calculated by adding all RUs sampled for Round 1 or rolled over from the previous round completions and to any split or student RUs generated during the field period. Spring includes all Round 1, 3, and 5 cases, and fall contains Round 2 and 4 cases.

Throughout the years shown in Table 1.2, the combined spring and fall workload has ranged from a low of 28,210 in 2025 to a high of 40,168 in 2021. Typically, the interviewing workload during the spring field period—when three panels are active—is substantially larger than during the fall, when only two are active. In 2025, there were three active panels in the spring field period and two in the fall field period. The spring field period had fewer cases, with a decrease in the Round 1 sample to 7,967. A total of 18,502 cases were fielded in the spring, while the fall workload had 9,708 RUs.

Table 1.2. Data collection periods and starting reporting unit (RU)-level sample sizes, spring 2020—fall 2025

Data collection period RU-level sample size*
January – June 2020 22,667
Panel 23, Round 5 6,413
Panel 24, Round 3 6,382
Panel 25, Round 1 9,872
July – December 2020 15,633
Panel 23, Round 6 5,264
Panel 24, Round 4 5,574
Panel 25, Round 2 4,795
January-June 2021 23,340
Panel 23, Round 7 4,624
Panel 24, Round 5 4,879
Panel 25, Round 3 4,328
Panel 26, Round 1 9,509
July-December 2021 16,828
Panel 23, Round 8 4,093
Panel 24, Round 6 4,048
Panel 25, Round 4 3,768
Panel 26, Round 2 4,919
January – June 2022 24,465
Panel 23, Round 9 3,673
Panel 24, Round 7 3,573
Panel 25, Round 5 3,339
Panel 26, Round 3 4,180
Panel 27, Round 1 9,700
July – December 2022 12,491
Panel 24, Round 8 3,174
Panel 26, Round 4 3,866
Panel 27, Round 2 5,451
January – June 2023 18,155
Panel 24, Round 9 3,019
Panel 26, Round 5 3,585
Panel 27, Round 3 4,882
Panel 28, Round 1 6,669
July – December 2023 10,411
Panel 27, Round 4 4,564
Panel 28, Round 2 5,847
January – June 2024 20,678
Panel 27, Round 5 4,497
Panel 28, Round 3 5,757
Panel 29, Round 1 10,424
July – December 2024 11,654
Panel 28, Round 4 5,127
Panel 29, Round 2 6,527
January – June 2025 18,502
Panel 28, Round 5 4,822
Panel 29, Round 3 6,773
Panel 30, Round 1 7,967
July – December 2025 13,403
Panel 29, Round 4 4,928
Panel 30, Round 2 4,780

* RU-level sample size for this table was derived from field management system counts and operational reports detailing the fielded sample.

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Each new MEPS panel includes some oversampling of population groups of particular analytical interest. From 2010 (Panel 15) through 2025 (Panel 30), the set of sample domains included oversamples of Asian, Black, and Hispanic populations. All NHIS households on the MEPS sample frame that have at least one household member in any of these three categories (Asian, Black, or Hispanic) are included in the MEPS sample with certainty. “White and other race” households have been partitioned into two sample domains and subsampled at varying rates across the years. These domains reflect whether an NHIS-responding household characterized as “White or other race” provided “complete” information at the household level for NHIS or whether only “partially complete” information was provided. Oversampling of Asian, Black, and Hispanic domains was discontinued in 2026 (Panel 31).

For context, the partitioning of the “White, other” domain into these two domains began in 2011 (Panel 16). The partial completes were sampled at a lower rate than the full completes to lessen the impact on the field effort from the difficulty of gaining these households’ cooperation. The last two columns in Table 1.3 show the subsampling rates for the two groups since Panel 16. Before Panel 29, the partial completes in the “White, other” domain were subsampled at rates ranging from 40 percent (Panel 17) to 80 percent (Panel 27). For Panel 29, to maximize the sample size amid concerns about response rates, all partial completes in the “White, other” domain were kept in the sample. For Panel 30, according to the procedure in place since Panel 16, the partial completes in the “White, other” domain were subsampled at a lower rate than the full completes. Table 1.4 shows the Panel 30 sample distribution by domain. Of note, partial completes historically require more effort, are more likely to refuse, and result in a significantly lower response rate.

Table 1.3. Percentage of “White, other” households on the MEPS frame with partially completed interviews in National Health Interview Survey (NHIS) and sampling rates of these households in MEPS Panels 4–30

Panel Percentage with partially completed interviews among all “White, other”* Subsampling rate for
NHIS completes in
“White, other” domain*
Subsampling rate for NHIS partial completes in “White, other” domain*
4 21
5 24
6 22
7 17
8 20
9 19
10 16
11 23
12 19
13 25
14 26
15 21
16 30 79 46
17 18 51 40
18 23 63 43
19 20 66 42
20 22 84 53
21 25 81 49
22 22 77 49
23 21 68 43
24 17 79 50
25 11 92 79
26** 15
27 14 81 80
28 16 98 61
29 15 100 100
30 15 55 39

Note: Domains in this table did not apply to Panels 1–3.

* The figures in the second column of the table are the proportion of partial completes among all “White, other” in the delivered sample. The figures in the third and fourth columns are subsampling rates applied to the two “White, other” subdomains in Panels 16–30.

** Panel 26 rates were left blank because subsampling was done by size of state rather than the race/ethnicity domain.

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Table 1.4. Distribution of Panel 30 sampled reporting units (RUs) by sample domain

Sample domain Number Percentage
Asian 814 10.33
Black 1,342 17.03
Hispanic 2,013 25.55
White, other 3,710 47.09
NHIS complete 3,284 41.68
NHIS partial complete 426 5.41
Total 7,879

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1.2 Sample Delivery and Processing

The 2025 MEPS sample was received from the Agency for Healthcare Research and Quality (AHRQ) and the National Center for Health Statistics (NCHS) in two deliveries. The first delivery, containing households sampled from the first and second quarters of the 2024 NHIS, was received on September 13, 2024. The second delivery, containing households selected from the third quarter of NHIS, was received on November 26, 2024.

The September delivery of the majority of the new sample is instrumental to the project’s schedule for launching interviews in early January each year. The partial file gives insight into the demographic and geographic distribution of the households in the new panel. This information, combined with information on older panels continuing in the new year, guides project decisions on the number and location of new interviewers to recruit.

Upon receipt of the first portion of the 2025 sample, project staff also reviewed the NHIS sample file formats to identify any new variables or values and make any necessary changes to the project programs that use the sample file information. Following this initial review, staff proceeded with the standard processing through which the NHIS households are reconfigured to conform to MEPS RU definitions and prepared the files needed for advance mailouts and interviewer assignments. The early sample delivery also allows time to check and update NHIS addresses, improving the quality of the initial mailouts and identifying households that have moved since the NHIS interview.

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2. Instrument and Materials Design

2.1 Introduction

This chapter describes the overall design of the instruments and materials used to collect MEPS-HC data. Notable changes made for 2025 are detailed, as well as the procedures for testing these changes before implementation.

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2.2 Overview of MEPS Instruments

MEPS-HC interview data are collected through a computer-assisted personal interviewing (CAPI) instrument. Since 2018, the MEPS-HC CAPI instrument has been programmed in Blaise 4.8. Both English and Spanish versions of the instrument are available. The same CAPI instrument is also used for computer-assisted video interviewing (CAVI).

The MEPS-HC CAPI instrument is divided into sections that address specific topics such as medical conditions, visits with healthcare providers, hospital stays, health insurance, and prescribed medicines. Certain core questions are asked in every round of the study, while other questions are asked in specific rounds only. Information collected for a household in previous rounds is brought forward into the current round’s interview for updating, so that a complete picture of a household’s medical care and the cost for that care will be captured for a 2-year period over five rounds of interviewing. The CAPI instrument’s ability to tailor each interview to reflect the experiences of each household reduces the burden on interviewers and respondents and allows MEPS-HC interviews to proceed more smoothly.

The basic flow of the Round 1 MEPS-HC interview is displayed in Figure 2.1.

Flowchart outlining the Round 1 MEPS-HC interview flow for each reporting unit (RU) member.

During Rounds 2–5, supplemental sections are added to the core MEPS-HC interview content. Table 2.1 lists the current supplemental sections as of 2025 and the rounds in which they are administered. Periodically, these supplemental sections will be updated or replaced.

Table 2.1. Supplemental sections by round

Supplemental section Round 1 Round 2 Round 3 Round 4 Round 5
Child Preventive Health X X
Quality Supplement X X X X
Access to Care X X
Food Security X X
Financial Well-Being X X
Income X X
Assets X

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In the Respondent Forms section of the CAPI instrument, authorization forms are collected, distributed, or both. MEPS collects signed medical provider authorization forms for key household members who received medical care from certain types of providers. MEPS also collects signed pharmacy authorization forms for key household members who obtained prescription drugs from a pharmacy or by mail order. These signed authorization forms allow the survey to contact healthcare providers directly for information to supplement the data collected during the household interview. Securing authorization to contact these providers is essential to MEPS’s success.

Table 2.2 lists the MEPS authorization forms and the rounds in which they are requested. During Round 1 interviews, medical provider authorization forms are requested only for hospital-based care, including hospital stay, emergency room, and outpatient department events. During Rounds 2–5 interviews, authorization forms are also requested for medical provider visits, home health, institutional care, telehealth events, and pharmacies.

Table 2.2. Authorization forms by round

Authorization forms Round 1 Round 2 Round 3 Round 4 Round 5
Medical provider authorization forms for hospital stay (HS), emergency room (ER), and outpatient department (OP) events X X X X X
Medical provider authorization forms for medical provider visits (MV), home health (HH), institutional care (IC), and telehealth (TH) events X X X X
Pharmacy authorization forms X X X X

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To complement the main MEPS-HC interview, key adult household members are also asked to complete one or more supplemental self-administered questionnaires (SAQs). The topics of these SAQs rotate. In 2025, five unique SAQs were requested or underwent follow-up, as shown in Table 2.3.

Table 2.3. Supplemental self-administered questionnaires (SAQs) by 2025 field period and round

Self-administered questionnaires Spring 2025 Fall 2025
“Understanding Your Health and Impacts of Healthcare Costs” (The Burden and Economic Impacts of Medical Care self-administered questionnaire [ESAQ]) Rounds 3 and 5
“A Survey About Your Diabetes Care” (Diabetes Care Supplement [DCS]) Rounds 3 and 5
“Your Health and Health Opinions” (preventive care self-administered questionnaire [PSAQ]) Rounds 3 and 5 follow-up
“Your Experiences with Cancer” (cancer self-administered questionnaire [CSAQ]) Rounds 3 and 5 follow-up
“Your Health and Health Opinions” (Adult self-administered questionnaire [SAQ]) Rounds 2 and 4

SAQs are discussed and requested in the Quality Supplement (QS) section of the CAPI instrument. Most MEPS SAQs are available as multimode (web and paper) questionnaires, though the Diabetes Care Supplement (DCS) and follow-up for the cancer self-administered questionnaire (CSAQ) are available only as a paper questionnaire. All MEPS web SAQs are hosted at http://www.MEPSDocs.org/survey. Every invitation and reminder message about web SAQs includes this URL, as well as a unique personal identification number (PIN) the household member must use to log in to their survey.

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2.3 Instrument Changes for 2025

For each data collection cycle, AHRQ and Westat work together to define a set of modifications to the CAPI instrument and SAQs. Some modifications are new items or new sections, whereas others are updates or fixes to existing items. The notable changes for 2025 are summarized in this section.

Hospital Stay Admissions and Discharges. For multiple items about hospital stays, the wording was updated to ask about “discharges” in addition to, or instead of, “admissions.” This change was intended to improve probing about and capturing details of hospital stay events, including those that began before the person’s reference period.

Home Health and Adult Daycare. At AHRQ’s request, several home health–related items and show cards were revised to explicitly include adult daycare services, ensuring these services are consistently reported in MEPS. Although adult daycare occurs outside the home, the services provided—such as personal care, skilled medical care, and companionship—are similar to those provided by home healthcare providers and, therefore, fall within the same conceptual domain. To reflect this, wording updates were made to items in the Provider Probes, Event Enumeration, and Event Roster sections. Because adult daycare is now treated as part of the home health event type, numerous home health (HH) utilization items were revised to be more general in scope. For example, HH90 previously asked whether someone “usually came to the home” to provide care, but the revised wording asks about “care usually provided by someone,” making the item inclusive of services received either at home or from an adult daycare provider.

Questions About Laboratory Testing. To increase the number and variety of laboratory tests reported by respondents, changes were made to items in the Provider Probes, Medical Provider Visit, and Event Follow-Up sections. Most notably, PP80 was updated specifically to refer to “medical testing, such as bloodwork, x-rays, or other tests,” as well as to mention “samples collected at home and returned to a lab.” The related show card (PP-10) was updated to begin with “Medical testing at places such as...”; common laboratory chains such as Quest or Labcorp were added as examples.

Medical Equipment and Disposable Supplies. In the Other Medical Expenses section, the order of items that ask about medical equipment and disposable supplies was revised so that equipment is now asked about first. Additionally, the related show cards (which list numerous examples of common medical equipment and supplies) were both updated. Some of the notable show card additions included infusion equipment, CPAP machines, and prosthetic devices (for medical equipment); supplies for oxygen and CPAP machines; and at-home testing supplies such as pregnancy or COVID-19 tests (for disposable supplies).

Provider Look-up. To include more customized and meaningful search results within the provider look-up, the maximum distance from the household was reduced for person–provider pairs. This assumes that people are generally willing to travel farther to receive care from hospitals or facilities than they are to see individual physicians. The new maximum distance for person–providers in the look-up varies based on urbanicity, according to the rural-urban commuting area code defined by the U.S. Department of Agriculture. For example, if the household is in a large city or metropolitan area, the look-up now includes person–providers within 25 miles. For a household in a rural area, the look-up now includes person–providers within 70 miles. Reducing the maximum distance means that fewer unlikely providers will be displayed in the look-up search results, making the search process more efficient.

Child Health. To mirror wording in the Consumer Assessment of Healthcare Providers and Systems (CAHPS) Health Plan 5.1 version, updates were made to various items in the child preventive health section (CS190, CS210, CS220, CS230) from which these questions were drawn.

Place Type for Usual Source of Care (USC). Data delivery review indicated that USC providers who were person–providers but were linked to facilities had associated missing data for type of facility (AC50-PlaceType), which required editing after data collection. Routing was updated so that these USC providers routed to AC50. This change routed more providers associated with facilities through AC50 and increased the amount of substantive data collected.

Health Insurance (HX) and Related Sections. To counter an observed issue where the dental insurer name was mistakenly reported in lieu of the insurance name for the hospital, physician, or Medicare supplement coverage, multiple changes were implemented. First, the questions in HX Loop_60 and OE Loop_10 were reordered, moving the item about separate dental coverage (HX625/OE135) to the end of each insurance policy loop. In addition, soft checks were added at multiple items where plan names are collected to flag entries that contain the word “dental.” When triggered, these checks prompt interviewers to confirm that the reported insurer actually provides hospital and physician coverage rather than dental-only benefits. All interviewers also received focused training on the revised series and how to correct prior-round errors. Together, these revisions were intended to improve data accuracy by preventing dental insurer names from being mistakenly recorded as the main medical insurance plan name.

Checks for Phone Numbers. To ensure consistent validation of phone numbers collected by MEPS, we updated instrument checks at multiple items. The updates affected eight items across the Reenumeration and Contacting Module sections. Under the revised rules, phone numbers must contain exactly 10 digits, cannot consist of the same digit repeated 10 times, and cannot begin with a zero. If these requirements are not met, the interviewer is prompted to correct the entry or enter “Don’t know” (F5) when the full phone number is unknown.

QS and SAQs. MEPS SAQ requests are introduced or undergo follow-up during the QS section of the main household interview. As previously summarized in Table 2.3, five MEPS SAQs were administered in 2025. The content of the “Your Health and Health Opinions” PSAQ (follow-up from fall 2024), cancer SAQ (follow-up from fall 2024), and DCS was unchanged from prior years.

“Understanding Your Health and Impacts of Healthcare Costs” (The Burdens and Economic Impacts of Medical Care SAQ [ESAQ]) was entirely new to MEPS for 2025. The web and paper instruments were developed based on content requirements from AHRQ. The final ESAQ instrument included 31 items, and completion time was estimated at 10 minutes. Content included questions about health-related quality of life, affordability of and access to care, time spent on care seeking and medical bills, work and lost productivity, and informal caregiving.

The 2025 “Your Health and Health Opinions” Adult SAQ was largely the same as in prior years, with a few new items added about height and weight (to allow for calculation of BMI), as well as use of e-cigarettes and vaping. Updates to the hard-copy and web versions of the SAQ CAHPS items (questions 11, 13, 14, and 15) were made to mirror the wording in the CAHPS Health Plan version 5.1.

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2.4 Testing of the Instruments and Interviewer Management System

Testing for the spring 2025 (Rounds 1, 3, and 5) instruments was conducted between September and December 2024. Testing for the fall 2025 (Rounds 2 and 4) instruments was conducted between March and June 2025. Since 2018, many of the testing approaches and procedures used for the technical upgrade have been continued or adapted to maintain a comprehensive testing plan that supports the ongoing instrument development schedule.

CAPI instrument development and testing included multiple programming and testing iterations that each lasted several weeks. Testing was conducted by a mix of corporate testers, MEPS project staff, and trained programming staff. Project and systems staff performed all testing in close coordination with the design team. AHRQ was provided the opportunity to conduct testing on the alpha and beta releases.

The testing ensured that CAPI followed the design as intended and assessed whether the layout of the overall screen for a given question, and across questions, consistently met the requirements designed to minimize measurement error. Feature testing thoroughly tested all new features against specifications, including wording, text fills, legal and illegal responses, boundary conditions, and skip patterns. Testers validated every possible variation allowed by the specifications.

Both scripted and free-form testing were used throughout the development and testing process. A full suite of scripted test cases was defined by the design staff and analytical leads at Westat and is updated each cycle. These scripted test cases represent approximately 80 percent of the cases fielded, including common paths through the CAPI instrument across all panel rounds. The test script suite was executed through alpha and beta testing for the spring and fall testing cycles.

In contrast, free-form testing focused on design changes in the current instrument build and ensured that any reported instrument bugs had been fixed. Free-form testing was also used to ensure the stability of the CAPI data model and evaluate the stored data in new or unusual situations. Testers routinely pushed array limits, returned to previous screens, changed answers, and used break-off and restart cases to challenge performance boundaries.

Additional testing approaches, including enhanced integration testing and ad hoc/free-form testing, were also conducted. The enhanced integration testing allowed project staff to check electronic face sheet information, test the RU Information module and the Interviewer Assignment Sheet (IAS), and make entries in the electronic record of calls (EROCs) and refusal evaluation form. The ad hoc testing component used information derived from actual cases to verify that all management information was brought forward correctly from previous rounds. Using actual case data also allowed staff to check uncommon paths through the MEPS instrument so that specific changes to the questionnaire could be thoroughly tested.

The spring and fall 2025 development cycles also included extensive testing related to multimode SAQs. This included unit and integrated testing of the revised screens, as well as routing in the CAPI instrument and the web version of the Adult SAQ. The following were also tested: data entered via web, text and email invitations and reminders, the MEPSDocs website, and receipt procedures, including the use of various devices to access and complete the web surveys.

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2.5 Changes to Materials and Procedures for 2025

The manuals and materials for the 2025 field effort were updated as needed to reflect changes to the questionnaire and management systems. This section describes the key changes to the materials and procedures.

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2.5.1 Instructional Manuals

The electronic field interviewer procedures manual was updated to address changes in field procedures and updates to the Interviewer Management System (IMS).

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2.5.2 Electronic Case Materials

To support preparation for upcoming interviews, the electronic face sheet in the IMS provides interviewers with information needed to contact their assigned households and familiarize themselves with the composition of the household and relevant details about their history with the survey. In spring 2025, the Advance Contact Record section of the Round 1 face sheet was updated to display additional information collected during advance calls. In fall 2025, the Review of RU Information section of the face sheet for later rounds was updated to display additional information collected in the RU Information module during the previous round.

To document activities while working their cases, interviewers enter EROCs; they can also update contact information and enter field notes in their IMS. In fall 2025, the EROC form was enhanced to better capture text and email exchanges between interviewers and respondents.

At the conclusion of the household interview, the respondent is given a $50 prepaid debit card to thank them for their participation. To activate the debit card, the interviewer completes a Payment module in the IMS by typing a unique activation code into the module twice. In fall 2025, the Payment module was updated for CAVI interviews to request the home office send debit cards, eliminating the need for the interviewer to mail a debit card and improving tracking.

After every interview, the interviewer completes an RU Information module to document operational information to help the next round’s interviewer effectively work each case. In spring 2025, new questions were added to collect details about the interview mode.

To support follow-up for authorization forms and SAQs not completed at the time of the interview, an online module in the Study Management System (SMS) provides interviewers with the needed information to follow up and the ability to document their follow-up efforts. In fall 2025, information about recent and scheduled reminders was added to improve interviewer follow-up. Interviewers continued to be equipped with iPhones and the mobile field operating system (MFOS) application for their MEPS work. Many of the same features available in the IMS are available in MFOS, including viewing face sheets, entering EROCs, updating contact information, taking notes, and completing the RU Information module. However, the Payment module and online follow-up module are not available in MFOS.

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2.5.3 Respondent Materials

Annual updates were made to all respondent letters, the monthly planner, SAQs, and the Income Job Aid. In 2025, references to COVID-19 were removed from all respondent materials.

The MEPSDocs website continues to be available to respondents to boost cooperation, ease legitimacy concerns, and offer record-keeping tools. In addition, the MEPSDocs website has links to the show cards in both English and Spanish that interviewers can access during CAVI interviews (using Zoom in spring 2025 and then switching to Microsoft Teams in the fall to display the electronic show cards) and respondents can access during telephone interviews. The MEPSDocs website also hosts all web SAQs.

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3. Recruiting and Training

3.1 Field Interviewer Recruiting for 2025

Overview. MEPS started spring 2025 data collection with 239 experienced interviewers. Only a single recruiting period was required for staffing 2025 data collection. Recruiting started in late 2024 with a goal of increasing staffing to about 300 interviewers by March 2025.

We calculated staffing needs based on projected completes and hours per complete (HPC), based on staff committing to a part-time schedule of 20 hours per week. In addition, MEPS collected data in 147 different PSUs, which can encompass multiple counties, including across state borders; multiple locations add to the complexity of estimating needed staff. The goal is not only to have enough staff to meet targets but also to reduce the need for travel and encourage respondent participation.

All MEPS staff are trained to conduct CAVI. Throughout 2025, MEPS also employed a team of interviewers—16 in the spring and 14 in the fall—who focused primarily on completing CAVI cases across the country; this group completed almost 1,400 interviews. To support unstaffed or understaffed PSUs, eight staff members were added to the MEPS travel team. This team helped MEPS attain its production goals and reduce costs in these unstaffed areas by providing coverage to respondents willing and able to participate using CAVI.

To put the recruiting and attrition numbers into historical perspective, Table 3.1 summarizes MEPS staffing for the period of 2021–2025.

Table 3.1. Staffing for spring field period, 2021–2025

Data collection period Experienced interviewers staffed New interviewers staffed* Total interviewers for spring data collection
Spring 2021 272 147 419
Spring 2022 267 93 360
Spring 2023 267 103 370
Spring 2024 259 61 320
Spring 2025 239 72 311

* The category “New interviewers staffed” includes the interviewers who were trained throughout the year’s attrition trainings. This column represents the total number of new interviewers staffed for the entire year shown.

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Recruiting. Westat uses the Field Interviewer Recruitment Module (FIRM) software designed to manage the data collector recruiting process. This system works in conjunction with BrassRing, an online application system used to collect, track, and manage applications for all positions at Westat. The BrassRing system collects applications from both external (new to Westat) and internal (current or former Westat field data collectors) applicants.

Two recruiting and training periods were originally planned, with a goal of recruiting 40 new interviewers for the March training and another 40 during supplemental recruitment for an August training, aiming for a total of 80 new interviewers for 2025.

However, MEPS was able to take advantage of another Westat project with more experienced field interviewers than they would need for their upcoming data collection period. This list of staff was cross-referenced against locations where MEPS needed staff, and, following an interview with a MEPS field manager, a change of assignment was completed for 43 experienced Westat interviewers.

A recruiting process took place from mid-December 2024 to early February 2025. Forty-nine candidates accepted field interviewer positions.

Between the regular recruiting process and the available number of change-of-assignment staff, only one MEPS training session was conducted in March 2025, instead of two as originally planned (one in March; one in August).

A total of 92 people accepted the initial offer; of these, 73 attended training (1 interviewer did not complete the training), and 5 of the change-of-assignment interviewers and 14 of the other candidates withdrew prior to the start of new hire training.

Interviewer Attrition During 2025 Data Collection. During the spring data collection, 32 new interviewers and 38 experienced interviewers were lost to attrition. An additional 10 new interviewers and 23 experienced interviewers were lost during the fall round. The breakdown of 2025 interviewer attrition is shown in Table 3.2.

Table 3.2. Attrition rate among new and experienced interviewers, 2021-2025

Data collection period New interviewers lost Experienced interviewers lost Total interviewers lost
Number Percentage Number Percentage Number Percentage
Spring 2021 64 40.8 33 12.1 97 22.6
Spring 2022 38 36.2 32 12.0 70 18.8
Spring 2023 30 29.1 40 15.0 70 18.9
Spring 2024 17 29.0 43 16.6 60 18.9
Spring 2025 32 44.4 38 16.0 70 22.5
Fall 2020 16 19.5 8 3.7 24 8.0
Fall 2021 30 31.6 27 11.3 57 17.1
Fall 2022 13 19.4 26 11.0 39 12.9
Fall 2023 18 24.6 22 9.7 40 13.3
Fall 2024 22 30.6 21 9.7 43 14.9
Fall 2025 10 25.0 23 11.4 33 13.7

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Table 3.2 shows the overall attrition rate during the spring and fall data collection periods from 2021 through 2025. The total spring 2025 attrition rate of 22.5 percent is the highest since spring 2021 because of a very high attrition rate among the 2025 new hires. Many interviewers were recruited from the Population Assessment of Tobacco and Health (PATH) Study, and we suspect that the increased complexity associated with administering MEPS led to unexpectedly high attrition.

Table 3.2 also shows the overall attrition rate during the fall data collection period from 2021 through 2025. The total fall 2025 attrition rate was 13.7 percent, declining slightly from fall 2024; this reflects a lower attrition rate for experienced interviewers compared with fall 2024.

Total attrition for 2025 (as shown in Table 3.3) was 33.1 percent, the highest since 2021. This is mainly attributed to the very high attrition rate among new interviewers, which averaged 51.4 percent over the last five years and reached 58.3 percent in 2025, also the highest since 2021. Looking ahead to 2026, MEPS will again aim to expand the interviewing staff to approximately 300 interviewers, supported by recruitment strategies that emphasize better role fit and clearly define job expectations.

Table 3.3. Annual attrition rate among new and experienced interviewers, 2021-2025

Data collection period New interviewers lost Experienced interviewers lost Total interviewers lost
Number Percentage Number Percentage Number Percentage
2021 92 58.6 60 22.1 152 35.4
2022 51 48.6 57 21.4 108 29.0
2023 48 46.6 62 23.2 110 29.7
2024 41 45.1 64 24.7 105 30.0
2020 42 58.3 61 25.5 103 33.1

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3.2 2025 Interviewer Training

The overall structure for training new interviewers in 2025 was drawn from the 2024 training plan. The goals of the 2025 trainings were to address the challenges associated with the recruitment and retention of field data collectors through several approaches, including engagement of new hires between the time of hire and in-person training, reduction of the length and complexity of training, and additional opportunities for interaction between new hires and existing field data collectors.

The 2025 training package reflected a blended training approach that included 5.5 days of in-person training focused on later-round interviewing, preceded by asynchronous and synchronous virtual content; CAVI training as part of in-person training, with post-training follow-up; a post-asynchronous training on additional topics; and a 2-day virtual training focused on Round 1 interviewing.

Westat piloted a redesigned training approach in 2024, launching its first fall cycle new hire training in August. This change moved onboarding out of the busy January schedule and allowed new field interviewers to start with later-round interviews, granting them several months of experience before transitioning to Round 1. The August 2024 new hire session, followed by Round 1 training in December, marked the first full implementation of this reimagined model. Building on this pilot, the 2025 shift moved the main new hire training from January to March 11–16, 2025, with Round 1 training in mid-April 2025.

Welcome to MEPS Pre-Training Activities. The package included a project laptop, phone equipment, and an interactive self-paced workbook with exercises and online modules, including videos and knowledge checks, administered through Westat’s Learning Management System (LMS). The LMS generated regular reports, allowing home office and field management staff to monitor each trainee’s progress.

New hires received their home study package early so they could complete all assignments before the in-person training, but not so early that key concepts and project terminology degraded before the in-person training began. The training also provided additional practice with the Zoom platform.

Before arriving for in-person training, new hires participated in a virtual Welcome to MEPS session. The goals of this session were to (1) further familiarize trainees with Zoom in preparation for CAVI interviewing and future Round 1 virtual sessions, and (2) help new hires understand what to expect during MEPS training through guidance from both training staff and experienced field staff.

In-Person Training. For the 5.5 days of project-specific training, each trainee was assigned to one of four training classrooms. Classrooms were staffed by a primary trainer, a support trainer, and one or two classroom runners. The selection of trainers for the 2025 new hire training was based on several criteria, including training experience, CAPI instrument experience, and overall project knowledge. Before in-person training, all training and support staff received instruction on the content, activities, procedures, roles, responsibilities, and coordination associated with the sessions.

The training sessions used a variety of formats for presenting material, including lecture, question-and-answer interactions, written exercises, group discussion of problems and resolutions, and activities in which trainees were required to seek answers by consulting project resource materials. Two full mock interviews, mini mock interviews, and dyad role-plays were used throughout the training, which were central to training on both the mechanics and substance of the CAPI instrument.

Mock interviews are scripted practice sessions led by a classroom trainer who serves as both the trainer and “respondent” while trainees take turns as the interviewer. A full mock interview covers the entire interview from Reenumeration through Closing. In contrast, a mini mock interview uses preloaded data so trainees can begin directly at the relevant questionnaire section.

Dyad role-plays paired trainees to conduct an interview with one in the role of interviewer and the other using a script to play the respondent. During dyad sessions, members of the classroom training team circulate to answer questions and work with individuals or pairs of trainees as needed. Dyads are an effective tool for reinforcing questionnaire concepts and building interviewer confidence in administering the instrument. They also provide trainers with an opportunity to assess each trainee’s interviewing skills and mastery of the questionnaire application.

To prepare new hires for CAVI interviewing, CAVI was integrated into the training program. Trainees had the opportunity to practice technical setup and cooperation techniques at in-person training. Enhancements were made to the CAVI lesson to streamline the content and add demonstration software to some of the more complex tasks associated with Zoom and Microsoft Outlook, so that the trainees were not reliant on depictions on paper and in Microsoft PowerPoint. Adjustments to the in-person training package included a revised approach to the health event typing task. Previous iterations of training focused on having trainees practice determining event type based on respondent prompts. To simplify the event typing task and encourage consistency in neutral probing, Westat switched the focus to helping respondents distinguish between hospital outpatient and medical provider events, and between hospital outpatient and hospital stay events. The Interview Quick Reference Guide was updated with prompts to make the distinctions and with definitions of all event types. The lesson on event typing was updated to reflect this approach.

The in-person Gaining Cooperation series included “lightning rounds” where trainees practice addressing respondent concerns in 3-minute intervals. Westat converted one of the sessions into a small group exercise where trainers are better able to hear their responses and give corrective feedback on the responses.

The in-person training component maintained the emphasis on interviewer behaviors and interviewing techniques that facilitate complete and accurate reporting. Trainers were instructed to reinforce good interviewing behaviors during mock interviews. Good interviewing behaviors include reading questions verbatim, training respondents to use records to aid recall, actively engaging respondents on using show cards, and using active listening and probing skills. Trainers called attention to instances in which interviewers demonstrated such behaviors. To enhance trainee awareness of behaviors that affect data quality, dyad scripts included instructions to take a “time-out” at certain interview items to highlight relevant data quality issues.

Trainees who required remedial practice worked one-on-one with training staff after the training day. Training staff provided focused practice based on the trainee’s needs.

Among new hires, 73 started training; 72 completed the in-person training.

Bilingual trainees received an additional half-day of bilingual training immediately following the completion of regular project training. Trainees completed a Round 3 dyad in Spanish. Additionally, trainees practiced advanced cooperation in Spanish. Eleven new interviewers completed the March in-person bilingual training.

MEPS Next Steps Post-Training Activities. After the successful completion of in-person training, new interviewers were required to successfully complete a post-classroom home study, MEPS Next Steps, before beginning fieldwork. It contained interactive exercises in the Advanced Field Operating System (AFOS), Basic Field Operating System Secure Messaging (BSM), and CAPI. The home study also included a memo from the field director reviewing their tasks in preparation for interviewing and provides an “early work period” documentation form to assist them in developing a work plan with their supervisor and completing tasks on time.

In addition to the home study, field supervisors engaged in additional post-training activities with new hires. New hires joined the report call of an experienced field interviewer, reviewed assigned cases, and reported the best contact strategy for each case to their supervisor. Field managers and field supervisors coordinated and implemented a mentoring/buddy plan that paired new hires with experienced field interviewers.

The post-training activities also included on-demand training modules on special topics. These optional modules were assigned to all new hires on the Westat LMS. The two topics, NHIS Students and MEPS Students, are typically relevant only for a few field interviewers. While any new field interviewer could review the material, the goal was to provide targeted training for staff who would encounter these situations.

After the successful completion of in-person training, new interviewers participated in CAVI practice sessions with Westat staff between March 24 and March 30, 2025.

2-Day Round 1 Virtual Training. Westat conducted 2-day trainings on Round 1 concepts in late April 2025. Trainees participated in one of three virtual classrooms. All training sessions contained two synchronous virtual sessions, as well as asynchronous sessions delivered by the LMS.

Day 1 of the training focused on the CAPI interview in Round 1, including how to educate MEPS respondents, important concepts in the Reenumeration section, and the differences from later-round interviewing and data quality compared with the Round 1 CAPI interview. The day 1 asynchronous assignments contained mini mock interviews that focused on the Reenumeration, Calendar, Employment, and Health Insurance sections.

Day 2 focused on the operational tasks associated with the Round 1 interview, including gaining cooperation in Round 1, practicing approaches at the door, and completing the tasks associated with locating Round 1 households. The asynchronous content on day 2 of the training focused on advanced cooperation skills, exercises on the EROCs, and data quality in Round 1.

Seventy-one new hires completed the April 2025 Round 1 training.

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3.2.1 Experienced Interviewer Training

Spring 2025 Round 1/3/5 Home Study. The Round 1/3/5 home study in December 2024 was delivered as an e-course. The 3-hour self-paced program contained an instructional memo and a knowledge check. The home study covered spring field schedules, charge codes, mailing procedures, address entry reminders, debit card handling, personal protective equipment (PPE) availability, Zoom password and log-in instructions, and materials to discard or replace. It also provided updated contact procedures, interview modes, SAQ collection procedures, authorization form information, and AFOS and MFOS system changes. CAPI updates included procedures for collecting the one-time Economic Burden SAQ, multiple changes in question text and show cards for the provider probes section related to laboratory events and home health, and procedures for correcting health insurer names.

Fall 2025 Round 2/4 Home Study. The Round 2/4 home study in July 2025 was also delivered as an e-course. The 2-hour self-paced program contained an instructional memo and interactive self-paced modules on the LMS. The training covered updated contacting guidelines; offering and supporting both CAVI and in-person modes (including the transition from Zoom to Teams that began during the fall 2025 field period); high-quality data for MEPS, with a review of best practices; EROC management; debit card procedures; and updates to CAPI and the IMS. The home study included an optional mock interview that could be used at the discretion of field management.

Refresher Training. In 2025, Westat continued with the refresher training framework for interviewer continuous learning and quality improvement through distance learning. The framework draws on three levels of training components: universal, tailored, and targeted.

That year, Westat conducted computer-assisted recorded interviewing (CARI) Rapid Feedback, which personalizes training for experienced field interviewers. Using the CARI system, a group of trained quality control (QC) staff listen to random interviews throughout the field period. These staff code each interview for protocol issues such as reading verbatim, probing without leading, not using show cards, and not establishing professional rapport. All interviewers received both positive and negative feedback via email on every case coded. As needed, QC staff coached interviewers in retraining sessions on how to improve their performance and the importance of following protocols in maintaining high-quality data collection. In weekly meetings with their interviewers, field supervisors provided additional individualized instruction and one-on-one coaching.

Also in 2025, a targeted group of interviewers received training on providing actionable comments. The data quality control (DQC; see Section 6.1.2) home office staff identified interviewers responsible for a high percentage of nonactionable comments. Staff provided customized feedback for this group of interviewers, including specific examples of their comments (removing personally identifiable information [PII]), how each comment could be improved, or why it was unnecessary. Field directors provided tailored retraining incorporating this information to each interviewer. In 2025, Westat developed an e-learning training on complete household reporting. This lesson trains field interviewers on why full household reporting matters in MEPS and how to effectively secure cooperation from all household members while maintaining high-quality data. The lesson also demonstrates advanced CAPI tools that support complete reporting, including anonymous responses, item-level refusals, the Ctrl+S switch feature for flexible self-reporting, and the F2 off-path feature for adding or reviewing information.

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3.2.2 Continuing Education for All Interviewers

Weekly Newsletter. In 2025, MEPS continued offering its field interviewer newsletter in a weekly format. The newsletter offers additional training opportunities and delivers content as needed to the field. Topics included CAPI questionnaire information, procedural content, and answers to field interviewer questions.

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4. Data Collection

This chapter describes the MEPS-HC data collection operations and provides select results for the five rounds of MEPS-HC interviewing conducted in 2025. It also presents select comparisons with results from prior years. Tables showing results for all years of the study are provided in the appendix.

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4.1 Data Collection Procedures

MEPS data collection management relies on a set of interrelated systems and procedures designed to accomplish three goals: efficiency, data quality, and cost containment. The primary MEPS management system is the AFOS, which facilitates case management through case assignment, case status and hours reporting, data quality reporting, and interviewer efficiency. Related systems include the CARI system and the Efficiency Analysis through Geospatial Location Evaluation (EAGLE) GPS validation tool. The CARI system enables review of audio recordings for select interview items to assist in assessing interviewer performance and question assessment. The EAGLE system evaluates the location of an interviewer relative to a respondent’s home, which permits verification that the interview occurred. These resources, along with the implementation of models designed to identify cases with a higher propensity for completion, form a comprehensive framework for the management of MEPS data collection.

As in prior years, respondent contact materials provided respondents with the link to the MEPS website; a toll-free number to Alex Scott, a study representative at Westat; and the link to the Westat website. Calls received to Alex Scott’s line were logged in the call-tracking system, and the appropriate supervisor was notified so that they could take the proper course of action.

For households selected to participate in MEPS, the first potential contact is an advance mailing package sent in waves before the start of Round 1 data collection. These mailings are followed closely by advance contact record (ACR). For Panel 30, Round 1 households, all ACR calls were made by a subset of experienced MEPS interviewers who called households to ask a few questions to determine whether the advance mailing was received and the best time to reach the respondent for an interview. The interviewer also assesses the household’s cooperation level.

Typically, for Round 1 households, interviewers are instructed to make initial contact with the household in person if the respondent was either not reached or demonstrated hesitancy during the ACR call. If a respondent expressed they were willing to make a tentative appointment or were agreeable to participation during the ACR call, the case was first contacted by telephone or text. During ACR calls for Panel 30, Round 1 households, 458 respondents made a tentative appointment, of which 363 completed interviews. Of the Panel 30, Round 1 households where a respondent was reached during the ACR call phase and was rated as more likely to participate, 77 percent ultimately completed an interview. As further evidence of the effectiveness of ACR calls, just under 1,100 Round 1 completed interviews were completed without an initial in-person contact. For later rounds, interviewers were allowed to make initial contacts to set appointments by telephone or text, as long as the household had been cooperative in prior rounds.

In 2025, MEPS interviews were conducted in three modes: in-person, CAVI, and telephone (limited). Interviewers were given guidance throughout each field period on which modes were appropriate for the cases, and interview modes were closely monitored. CAVI interviews were conducted via Zoom and Teams meetings hosted by the interviewer. Zoom was used exclusively during the spring 2025 field period. In fall 2025, the project moved exclusively to Teams to meet federal security requirements.

During CAVI interviews, both interviewer and respondent are visible and audible to one another. During certain parts of the interview, interviewers share show card images to allow respondents to select a response, and respondents may also share images of records. MEPS began offering CAVI interviewing in late spring 2022, which has since become increasingly common, accounting for over 35 percent of completed interviews in the spring 2025 round. Later-round cases were specifically targeted for CAVI interviews; however, CAVI interviews were also permissible for Round 1 cases after initial contact. Interviewers typically offered CAVI when respondents were unwilling to have an interviewer in their home or meet them at an appropriate alternative location. For the final round of data collection (Round 5), 51 percent of cases were completed via CAVI; for Round 3, 36 percent of cases were completed using this mode and, by design, only 18 percent of Round 1 cases were completed via Zoom. During fall 2025, 37 percent of all cases were completed with CAVI: 35 percent for Round 2 and 38 percent for Round 4.

In 2025, authorization forms were collected in one of three ways: eSignature, DocuSign, or paper (more details in Section 4.3). The authorization form procedures varied based on the interview mode and household contact information provided to MEPS. During in-person interviews, available household members signed using the interviewer’s laptop (eSignature). For household members not available during the in-person interview, or for CAVI or telephone interviews, respondents were sent a link via email or text to sign forms in DocuSign. Paper authorization forms were still used when requested or for household members unavailable and not eligible for DocuSign because they did not provide an email address or cellphone number.

The interview follow-up procedures also varied by mode. For CAVI and telephone interviews, the interviewer or home office mailed any paper authorization forms and SAQs (described in Section 2.2) shortly after the interview was completed, along with the MEPS incentive: a $50 prepaid debit card. Form pickup was arranged, or a business reply envelope (BRE) was enclosed to return the forms directly to the home office. Anytime authorization form or SAQs were requested and not collected during the interview, the interviewer made up to three follow-up calls to ensure these supplements were completed and returned.

MEPS field managers and directors continued to manage the field data collection in collaboration with the field supervisors, reinforcing the importance of balancing data quality with production and cost goals across regions.

Throughout the year, Westat continued to review data for all respondents reported to have been institutionalized in order to identify any individuals who might have been inappropriately classified and, as a result, treated as out of scope for MEPS data collection.

Data Collection Schedule. In accordance with changes made in the spring round of 2025, data collection began with Round 1, followed by Round 5 and then Round 3. For Round 1, the early starting date allowed several additional weeks of data collection.

Table 4.1 shows the field period dates for the rounds conducted in 2025.

Table 4.1. Data collection schedule and number of weeks per round of data collection, 2025

Round Dates Number of weeks in round
1 January 10–July 14 26
2 July 28–December 8 19
3 February 1–June 15 19
4 July 19–December 8 20
5 January 24–May 15 15

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4.2 Data Collection Results: Interviewing

Table 4.2 provides an overview of the data collection results for Panels 24–30, including sample sizes, average interviewer hours per completed interview, and response rates. Table 4.3 shows the final response rates a second time, reformatted to facilitate round-by-round comparisons across panels and years. In addition to the main panel rounds, both tables display the extended panel round data for Panel 24.

Of the data collection rounds conducted in 2025, the response rates for Rounds 1–4 showed a slight decrease from 2024 while exhibiting a slight increase in Round 5. Response rates have not returned to pre-pandemic levels despite a return to in-person interviews. For Round 1, HPC decreased slightly, averaging almost 14.8 HPC, compared with 14.9 HPC the prior year. Though 0.1 hours may seem to be a minor difference, it means there were almost 500 fewer contacts. For Round 2, this metric decreased more significantly from 10.0 HPC in 2024 to 9.3 in 2025, reflecting almost 2,800 fewer contacts. These decreases can in part be attributed to the interviewer bonus program and operational clustering of contact attempts.

Overall, interviewer HPC have increased over time, largely due to greater difficulty reaching respondents because technology makes it easier to screen or block contact attempts (caller ID and Ring cameras), as well as heightened privacy concerns. While the total number of contacts has increased, in-person attempts now compose a lower share, with telephone and text accounting for 57 percent of contacts. Many respondents find in-person visits off-putting and are more amenable to initial contact through another mode.

Table 4.2. MEPS HC data collection results, panels 24 through 30

Panel/Round Original sample Split cases (movers) Student cases Out-of-scope cases Net sample Completes Average interviewer hours/complete Response rate (%) Response rate goal
Panel 24 Round 1 9,976 153 43 82 10,090 7,186 11.8 71.2 80
Round 2 7,211 98 19 5 7,323 6,777 7.9 92.5 95
Round 3 6,812 76 9 7 6,890 6,289 6.0 91.3 96
Round 4 6,335 44 4 13 6,370 5,446 5.1 85.5 97
Round 5 5,510 31 4 15 5,495 4,770 5.3 86.8 85
Round 6 4,816 22 8 8 4,808 3,959 5.7 82.3 80
Round 7 4,007 28 0 5 4,002 3,500 5.3 87.5 87
Round 8 3,528 14 0 9 3,519 3,121 5.9 88.7 85
Round 9 3,135 11 1 6 3,129 2,988 4.5 95.5 95
Panel 25 Round 1 10,008 184 38 78 10,152 6,265 9.6 61.7 80
Round 2 5,907 49 14 12 5,958 4,677 5.5 78.5 95
Round 3 5,191 38 5 2 5,189 4,230 6.1 81.5 80
Round 4 4,314 40 10 7 4,307 3,685 7.3 85.6 97
Round 5 3,712 11 5 6 3,706 3,278 5.3 88.4 85
Panel 26 Round 1 9,674 160 29 68 9,795 5,882 11.1 60.1 70
Round 2 6,047 83 11 2 6,045 4,799 9.0 79.4 95
Round 3 4,882 42 4 6 4,876 4,103 6.8 84.1 83
Round 4 4,165 30 10 4 4,161 3,805 7.6 91.4 97
Round 5 3,817 11 2 8 3,809 3,541 4.7 93.0 92
Panel 27 Round 1 9,700 344 41 78 10,007 6,158 13.2 61.5 65
Round 2 6,288 68 11 3 6,285 5,368 8.9 85.4 80
Round 3 5,434 37 6 5 5,429 4,818 7.1 88.8 90
Round 4 4,880 40 3 12 4,868 4,509 7.3 92.6 97
Round 5 4,551 21 4 7 4,544 4,262 5.5 93.8 94
Panel 28 Round 1 9,800 280 31 75 10,038 6,527 13.7 65.0 68
Round 2 6,640 62 7 5 6,635 5,766 8.7 86.9 95
Round 3 5,834 42 2 8 5,826 5,143 7.4 88.3 89
Round 4 5,193 51 5 11 5,182 4,812 7.6 92.9 94
Round 5 4,822 13 2 9 4,828 4,582 5.5 94.9 94
Panel 29 Round 1 10,424 251 49 107 10,617 6,537 14.9 61.6 65
Round 2 6,527 77 10 6 6,686 5,674 10.0 85.1 89
Round 3 5,713 40 1 6 5,748 4,894 7.5 85.1 87
Round 4 4,928 34 3 18 4,947 4,510 7.4 91.2 93
Round 5                  
Panel 30 Round 1 7,967 96 27 105 7,985 4,745 14.8 59.4 65
Round 2 4,780 48 2 4 4,826 3,979 9.3 82.4 87
Round 3                  
Round 4                  
Round 5                  

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Table 4.3. Response rates by data collection year, 2015-2025

Year/panel Round 1 Round 2 Round 3 Round 4 Round 5 Round 6 Round 7 Round 8 Round 9
2015
Panel 20 73.5 93.4
Panel 19 94.7 96.7
Panel 18 98.4
2016
Panel 21 74.4 93.0
Panel 20 95.1 96.8
Panel 19 98.3
2017
Panel 22 72.6 93.3
Panel 21 94.1 96.8
Panel 20 96.4
2018
Panel 23 72.9 92.9
Panel 22 95.0 96.7
Panel 21 97.8
2019
Panel 24 71.2 92.5
Panel 23 94.6 96.2
Panel 22 98.3
2020
Panel 25 61.7 78.5
Panel 24 91.3 85.5
Panel 23 97.7 79.0
2021
Panel 26 60.1 79.4
Panel 25 81.5 85.6
Panel 24 86.8 82.3
Panel 23 87.3 87.6
2022
Panel 27 61.5 85.4
Panel 26 84.1 91.4
Panel 25 88.6
Panel 24 87.5 88.7
Panel 23 90.2
2023
Panel 28 65.0 86.9
Panel 27 88.8 92.6
Panel 26 93.0
Panel 24 95.5
2024
Panel 29 61.6 85.1
Panel 28 88.3 92.9
Panel 27 93.8
2025
Panel 30 59.4 82.4
Panel 29 85.1 91.2
Panel 28 94.9

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Table 4.4 illustrates the mode of data collection for each of the 2025 data collection rounds. For Round 1, there is a special focus on in-person interviewing as much as possible to best introduce the study and encourage record-keeping for the entire study. For all other rounds, respondents could choose between CAVI and in person. Telephone was approved only if neither primary mode was feasible.

Table 4.4. Completed cases by mode of interviewing for Panels 28 through 30

Completes Percentage of complete In-person Telephone Computer-assisted video interviewing (CAVI)
Panel 28 Round 5 94.9 1,987 274 2,321
Panel 29 Round 3 85.1 2,934 217 1,743
Round 4 91.2 2,615 172 1,723
Panel 30 Round 1 59.4 3,656 221 868
Round 2 82.4 2,394 195 1,390

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4.2.1 Components of Response and Nonresponse

Table 4.5 summarizes components of nonresponse associated with Round 1 households by panel beginning in 2020. Before 2020, the components of nonresponse remained relatively stable. The “Other nonresponse” category peaked in 2020, but it has slightly decreased since then. Increases and decreases in the percentage of refusals align closely with corresponding increases and decreases in the completion rate.

Table 4.5. Summary of MEPS Round 1 response and nonresponse, 2020–2025 panels

Response and nonresponse components 2020
Panel 25, Round 1
2021
Panel 26, Round 1
2022
Panel 27, Round 1
2023
Panel 28, Round 1
2024
Panel 29 Round 1
2025
Panel 30 Round 1
Total sample 10,230 9,863 10,085 10,116 10,724 8,090
Out of scope (%) 0.8 0.7 0.8 0.8 1.0 1.3
Complete (%) 61.2 59.6 61.1 64.5 61.0 58.7
Nonresponse (%) 38.0 39.7 38.2 34.7 38.0 40.0
Refusal 28.7 31.2 30.4 29.7 32.0 33.3
Not located 3.2 4.3 3.3 2.5 2.8 3.0
Other nonresponse 6.1 4.2 4.5 2.5 3.3 3.7

Tables 4.6–4.13 summarize results for additional aspects of the 2025 data collection. Because Round 1 is the most difficult of all the rounds, the presentation focuses primarily on Panel 30, Round 1.

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4.2.2 NHIS Completion Status

Each year, the MEPS sample includes a number of households classified in NHIS as “partial completes,” in which the interviewer was able to complete part, but not all, of the full NHIS interview. For many of these partial complete NHIS cases, the difficulty experienced by the NHIS interviewer carries over to the MEPS interview—the MEPS response rate for the NHIS partial completes is substantially lower than for the NHIS completes. As noted in Chapter 1, for the 2025 sample, AHRQ implemented the approach applied in most years since 2012: sampling the NHIS partial completes in the “White, other” category at a lower rate than the NHIS completes.

The third row of Table 4.6 shows the proportion of partial completes in the sample over recent years. Since 2020, the proportion of partial completes has increased, but it remained stable in 2025. The proportion in 2025 is one percentage point lower than last year’s. The last two rows of the table show the persistent and substantial difference in response rate between these two components of the sample, with NHIS partial completes about 15 percentage points lower than NHIS completes. In 2025, there was a 15.9 percentage point difference in response rate for NHIS partial cases compared with NHIS complete cases.

Table 4.6. Summary of MEPS Round 1 response, 2020–2025 panels, by National Health Interview Survey (NHIS) completion status*

NHIS completion status 2020
Panel 25, Round 1
2021
Panel 26, Round 1
2022
Panel 27, Round 1
2023
Panel 28, Round 1
2024
Panel 29, Round 1
2025
Panel 30, Round 1
Original NHIS sample (N) 10,224 9,863 10,085 10,110 10,724 8,090
Percentage complete in NHIS 89.1 85.2 83.0 84.9 81.4 82.4
Percentage partial complete in NHIS 10.9 14.8 17.0 15.1 18.6 17.6
Percentage complete for NHIS completes 62.9 62.2 63.4 66.8 64.5 61.4
Percentage complete for NHIS partial completes 47.3 44.5 49.4 51.5 45.1 45.5

Note: Figures shown are based on the original NHIS sample and exclude reporting units added to the sample as “splits” and “students.”

* Previously reported figures may be corrected based on the discovery of updated information.

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4.2.3 Sample Domain

Table 4.7 presents response information for the NHIS completes and partial completes by sample domain categories for Panel 30. Unlike Table 4.6, Table 4.7 includes RUs added to the sample during Round 1 data collection; it shows the differential in response rates between the NHIS partial completes and full completes persisting across all domains. NHIS partial completes responded at a lower rate in all domains. Within the individual domains, the difference between the response rate for the NHIS completes and the NHIS partial completes was greatest for the “White, other” domain—19.4 percentage points.

Table 4.7. Summary of MEPS Panel 30, Round 1 response rates, by sample domain by National Health Interview Survey (NHIS) completion status

Domain/NHIS status Net sample (N) Complete (%) Refusal (%) Not located (%) Other nonresponse (%)
Asian 832 52.4 38.3 3.5 5.8
NHIS complete 653 57.6 33.4 3.2 5.8
NHIS partial complete 179 33.5 56.4 4.5 5.6
Black 1,353 66.8 26.8 3.4 3.0
NHIS complete 1,053 69.8 24.6 2.9 2.7
NHIS partial complete 300 56.3 34.3 5.0 4.3
Hispanic 2,062 59.6 31.0 4.7 4.8
NHIS complete 1,559 63.2 28.3 4.1 4.4
NHIS partial complete 503 48.1 39.4 6.6 6.0
White, other 3,738 58.2 36.8 1.9 3.1
NHIS complete 3,310 60.5 34.8 1.8 3.0
NHIS partial complete 428 41.1 52.1 2.8 4.0
All groups 7,985 58.7 33.3 3.0 3.7
NHIS complete 6,575 62.3 31.5 2.6 3.5
NHIS partial complete 1,410 45.9 44.3 4.8 5.0

Note: Includes reporting units added to the sample as “splits” and “students” from original NHIS households, which were given the same “complete” or “partial complete” designation as the original household.

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Table 4.8 presents response information for Panel 30 by interview mode.

Table 4.8. Summary of MEPS Panel 30, Round 1 response by interview mode, sample domain, and National Health Interview Survey (NHIS) completion status

Domain/NHIS status In person Telephone Computer-assisted video interviewing (CAVI)
Asian 297 19 120
NHIS complete 254 17 105
NHIS partial complete 43 2 15
Black 715 50 139
NHIS complete 584 35 116
NHIS partial complete 131 15 23
Hispanic 955 64 209
NHIS complete 770 45 171
NHIS partial complete 185 19 38
White, other 1,689 88 400
NHIS complete 1,571 74 356
NHIS partial complete 118 14 44
All groups 3,656 221 868
NHIS complete 3,179 171 748
NHIS partial complete 477 50 120

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4.2.4 Refusals and Refusal Conversion

Table 4.9 summarizes the results of refusal conversion efforts by panel. For Panel 30, the rate of “ever refused” RUs increased to 40.7 percent, its highest level in recent years. Of those, 14 percent were ultimately converted.

Table 4.9. Summary of MEPS Round 1 results for reporting units (RUs) who ever refused, Panels 25–30

Panel Net sample (N) Ever refused
(%)
Converted
(%)
Final refusal rate (%) Final response rate (%)
Panel 25 10,152 34.8 12.3 30.5 61.7
Panel 26 9,795 40.5 19.3 32.6 60.1
Panel 27 10,007 37.8 14.8 32.1 61.5
Panel 28 10,035 36.8 16.3 30.7 65.0
Panel 29 10,617 39.4 15.8 33.1 61.6
Panel 30 7,985 40.7 14.0 34.8 59.4

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4.2.5 Tracing and Locating

Table 4.10 shows locating effort results for households that required tracing during the Round 1 field period by panel. The percentage of households that required some tracing in 2025 (10.7%) increased by 1.3 percentage points from 2024 (9.4%). A total of 3.0 percent of households were not located after tracing efforts.

Table 4.10. Summary of MEPS Round 1 results for reporting units (RUs) who were ever traced, Panels 25–30

Panel Total sample (N) Ever traced (%) Not located (%)
Panel 25 10,230 11.1 3.2
Panel 26 9,863 10.8 4.3
Panel 27 10,085 10.6 3.3
Panel 28 10,110 9.8 2.5
Panel 29 10,724 9.4 2.8
Panel 30 8,090 10.7 3.0

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4.2.6 Interview Length

Table 4.11 shows the mean length (in minutes) for interviews conducted without interruption in a single session in Panels 25–30. There were a larger number of telephone interviews in 2020 and 2021 because of the pandemic shutdown. Additionally, these interviews took longer because interviewers had to read the show cards aloud, thus adding time to the interviews. Starting in 2022 (with Panel 27, Round 1; Panel 26, Round 3; and Panel 25, Round 5), interview times were notably reduced across all rounds. The reduction is largely attributable to the introduction of eSignature and DocuSign for authorization forms. In most cases, interviewers no longer have the burden of preparing paper authorization forms for household member signatures.

Table 4.11. Interview timing comparison, Panels 25–30 (mean minutes per interview, single-session interviews)

Round 2020
Panel 25

2021
Panel 26

2022
Panel 27

2023
Panel 28

2024
Panel 29

2025
Panel 30

Round 1 89.1 93.0 82.7 80.9 81.1 81.8
Round 2 89.7 93.3 79.3 79.7 88.2 91.1
Round 3 99.6 90.1 86.5 89.8 93.9
Round 4 93.4 76.5 78.9 83.1 86.0
Round 5 75.6 74.3 75.4 77.8

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Table 4.12 shows the mean length (in minutes) by interview mode conducted without interruption in a single session. While CAVI interviews tend to be slightly longer, some of this time is due to the equipment setup and procedures necessary to conduct a video interview.

Table 4.12. Interview timing comparison by interview mode for Panels 28–30 (mean minutes per interview, single-session interviews)

Panel/round In person Telephone Computer-assisted video interviewing (CAVI)
Panel 28
Round 1 79.8 80.2 89.2
Round 2 80.2 68.5 78.1
Round 3 89.3 82.7 93.1
Round 4 82.3 73.9 85.3
Round 5 78.2 72.4 78.0
Panel 29
Round 1 79.8 78.6 96.6
Round 2 88.6 80.4 87.9
Round 3 94.2 89.1 94.0
Round 4 84.4 77.5 89.5
Panel 30
Round 1 80.4 86.5 87.5
Round 2 90.1 79.9 94.6

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4.2.7 Mean Contact Attempts per Case

Table 4.13 shows mean contact attempts by interview mode and NHIS completion status for all cases in Round 1 of Panels 28–30. Overall contact attempts increased slightly, though NHIS partial cases required more contacts. As noted previously, small increases in HPC across thousands of cases amount to high costs per completed interview. In the spring round, there were approximately 134,000 contacts for all three rounds; 32 percent of these were in person.

Table 4.13. Mean contact attempts by National Health Interview Survey (NHIS) completion status and interview mode, Round 1 of Panels 28–30

Contact type Panel 27, Round 1 Panel 28, Round 1 Panel 29, Round 1
All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial
N 10,110 8,579 1,531 10,724 8,729 1,995 8,090 6,670 1,420
% of all reporting units (RUs) 100.0 84.9 15.1 100.0 81.4 18.6 100.0 82.4 17.6
In-person 5.5 5.3 6.7 5.2 5.1 6.1 5.4 5.2 6.6
Telephone 13.3 13.1 14.1 14.3 14.0 16.0 15.4 15.2 16.2
Computer-assisted video interviewing (CAVI) 8.9 8.8 9.8 11.4 11.4 11.5 7.8 7.7 8.2
Total 8.5 8.1 10.3 8.8 8.5 10.3 8.8 8.4 10.4

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4.3 Data Collection Results: Authorization Form Signing Rates

During the Respondent Forms section of the MEPS CAPI instrument, interviewers are prompted to ask respondents to sign the authorization forms needed to conduct the Medical Provider Component (MPC) of MEPS. They request authorization forms for each unique person–provider pair identified as a source of care for a key member of the household. Medical provider authorization forms are requested for the following: physicians seen in an office-based setting; inpatient, outpatient, or emergency room care received in a hospital; care received from a home health agency; telehealth; and certain stays in long-term care institutions. Pharmacy authorization forms are requested for each pharmacy from which a household member obtained prescription medicines.

There are three modes by which authorization forms can be signed. Respondents who are available at the time of the in-person interview may sign their forms electronically on the interviewer’s laptop (i.e., eSignature). If a respondent is not available or not willing to sign at the time of the in-person interview, or if the interview is being conducted by CAVI or telephone, the respondent can access a link via text or email to sign their forms electronically in DocuSign. Authorization forms may be signed on paper if a respondent is not available to sign on the laptop and does not have a cellphone or email address for DocuSign, if the respondent requests paper, or if the signer is outside the RU.

Table 4.14 shows round-by-round signing rates for the medical provider authorization forms for Panels 23–30. Before 2022, all authorization forms were paper. Starting with the rounds fielded in 2022, the rates are shown for each signature mode and combined across all modes. In 2025, combined rates remained steady for Rounds 3, 4, and 5, but they decreased in Panel 30, Rounds 1 and 2 compared with those rounds in the previous two panels.

Table 4.14. Signing rates for medical provider authorization forms for Panels 23–30

Panel/Round Signature method Authorization forms requested Authorization forms signed Signing rate (%)
Panel 23 Round 1 1,982 1,533 77.3
Round 2 29,576 21,850 73.9
Round 3 23,365 14,575 62.4
Round 4 19,220 13,483 70.2
Round 5 17,569 10,903 62.1
Round 6 12,701 8,002 63.0
Round 7 13,254 8,108 61.2
Round 8 11,589 7,624 65.8
Round 9 eSignature 597 542 90.8
DocuSign 5,867 4,528 77.2
Paper 2,601 1,172 45.1
Combined 9,065 6,242 68.9
Panel 24 Round 1 2,285 1,306 57.2
Round 2 24,755 15,865 64.1
Round 3 22,657 11,522 50.9
Round 4 14,612 7,716 52.8
Round 5 15,992 8,941 55.9
Round 6 11,366 6,658 58.6
Round 7 eSignature 860 799 92.9
DocuSign 6,856 4,997 72.9
Paper 3,032 1,254 41.4
Combined 10,748 7,050 65.6
Round 8 eSignature 1,121 1,055 94.1
DocuSign 4,997 3,500 70.0
Paper 1,625 661 40.7
Combined 7,743 5,216 67.4
Round 9 eSignature 520 497 95.6
DocuSign 4,718 3,171 67.2
Paper 1,946 733 37.7
Combined 7,184 4,401 61.3
Panel 25 Round 1 3,110 1,242 39.9
Round 2 15,259 7,292 47.8
Round 3 15,932 8,100 50.8
Round 4 11,252 7,204 64.0
Round 5 eSignature 3,796 3,570 94.0
DocuSign 3,336 2,339 70.1
Paper 1,877 431 23.0
Combined 9,009 6,340 70.4
Panel 26 Round 1 2,432 1,151 47.3
Round 2 17,765 10,564 59.5
Round 3 eSignature 7,510 7,043 93.8
DocuSign 4,668 2,980 63.8
Paper 2,964 419 14.1
Combined 15,142 10,442 69.0
Round 4 eSignature 6,494 6,195 95.4
DocuSign 2,544 1,420 55.8
Paper 1,351 184 13.6
Combined 10,389 7,799 75.1
Round 5 eSignature 946 893 94.4
DocuSign 6,057 4,250 70.2
Paper 1,827 461 25.2
Combined 8,830 5,604 63.5
Panel 27 Round 1 eSignature 1,222 1,147 93.9
DocuSign 523 285 54.5
Paper 477 39 8.2
Combined 2,222 1,471 66.2
Round 2 eSignature 10,831 10,286 95.0
DocuSign 4,744 2,026 42.7
Paper 2,855 192 6.7
Combined 18,430 12,504 67.8
Round 3 eSignature 8,199 7,648 93.3
DocuSign 4,961 2,651 53.4
Paper 2,941 197 6.7
Combined 16,101 10,496 56.2
Round 4 eSignature 7,345 7,120 96.9
DocuSign 3,378 2,296 68.0
Paper 1,773 197 11.1
Combined 12,496 9,613 76.9
Round 5 eSignature 2,413 2,237 92.7
DocuSign 5,926 4,396 74.2
Paper 1,932 206 10.7
Combined 10,271 6,839 66.6
Panel 28 Round 1 eSignature 1,539 1,451 94.3
DocuSign 469 241 51.4
Paper 609 22 3.6
Combined 2,617 1,714 65.5
Round 2 eSignature 1,3940 13,318 95.5
DocuSign 3,794 2,015 53.1
Paper 3,442 135 3.9
Combined 21,176 15,468 73.0
Round 3 eSignature 10,886 10,195 93.7
DocuSign 4,271 2,491 58.3
Paper 3,479 117 3.4
Combined 18,636 12,803 68.7
Round 4 eSignature 6,965 6,650 95.5
DocuSign 5,376 3,894 72.4
Paper 1,875 132 7.0
Combined 14,216 10,676 75.1
Round 5 eSignature 3,707 3,522 95.0
DocuSign 5,989 4,357 72.8
Paper 2,274 140 6.2
Combined 11,970 8,019 67.0
Panel 29 Round 1 eSignature 1,489 1,422 95.5
DocuSign 490 268 54.7
Paper 511 29 5.7
Combined 2,490 1,719 69.0
Round 2 eSignature 13,455 12,744 94.7
DocuSign 5,182 2,758 53.2
Paper 3,473 116 3.3
Combined 22,110 15,618 70.6
Round 3 eSignature 8,097 7,662 94.6
DocuSign 6,822 4,391 64.4
Paper 3,172 100 3.2
Combined 18,091 12,153 67.2
Round 4 eSignature 6,220 6,010 96.6
DocuSign 5,594 4,228 75.6
Paper 1,900 95 5.0
Combined 13,714 10,333 75.3
Panel 30 Round 1 eSignature 773 742 96.0
DocuSign 362 206 56.9
Paper 358 16 4.5
Combined 1,493 964 64.5
Round 2 eSignature 6,337 6,061 95.6
DocuSign 5,676 3,481 61.3
Paper 2,465 104 4.2
Combined 14,478 9,646 66.6

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Calculation of the round-by-round collection rate for the medical provider authorization forms is based on all forms requested during a round. For later rounds (i.e., rounds after Round 1), this includes forms fielded but not signed in an earlier round (nonresponse) as well as forms that were signed in an earlier round but rendered obsolete because the person had another health event with the provider after the date on which the original form was signed.

Table 4.15 shows signing rates for pharmacy authorization forms for Panels 23–30. Pharmacy authorization forms are requested starting in Round 2, with follow-up for nonresponse in subsequent rounds similar to the follow-up process for medical provider authorization forms. As with the medical provider authorization forms, the signature rate for Panel 30 pharmacy authorization forms in Round 2 decreased over the same round in previous panels. Other rounds remained about the same.

Table 4.15. Signing rates for pharmacy authorization forms for Panels 23–30

Panel/Round Signature method Authorization forms requested Authorization forms signed Signing rate (%)
Panel 23 Round 2 8,834 6,514 73.8
Round 3 9,614 6,205 64.5
Round 4 8,486 5,900 69.5
Round 5 8,067 5,101 63.2
Round 6 5,668 3,418 60.3
Round 7 5,417 3,345 61.8
Round 8 5,182 3,341 64.5
Round 9 eSignature 303 269 88.8
DocuSign 2,587 1,983 76.7
Paper 1,240 563 45.4
Combined 4,130 2,815 68.2
Panel 24 Round 2 10,265 6,676 65.0
Round 3 9,096 4,831 53.1
Round 4 7,100 3,636 51.2
Round 5 6,528 3,682 56.4
Round 6 4,783 2,663 55.7
Round 7 eSignature 336 310 92.3
DocuSign 2,763 2,073 75.0
Paper 1,279 547 42.8
Combined 4,378 2,930 66.9
Round 8 eSignature 480 449 93.5
DocuSign 2,238 1,527 68.2
Paper 798 299 37.5
Combined 3,516 2,275 64.7
Round 9 eSignature 235 222 94.5
DocuSign 2,217 1,511 68.2
Paper 887 345 38.9
Combined 3,339 2,078 62.2
Panel 25 Round 2 6,783 3,180 46.9
Round 3 6,114 3,146 51.5
Round 4 4,640 2,888 62.2
Round 5 eSignature 1,667 1,572 94.3
DocuSign 1,416 983 69.4
Paper 787 181 23.0
Combined 3,870 2,736 70.7
Panel 26 Round 2 6,961 4,105 59.0
Round 3 eSignature 2,916 2,725 93.4
DocuSign 1,749 1,121 64.1
Paper 1,156 181 15.7
Combined 5,821 4,027 69.2
Round 4 eSignature 2,848 2,710 95.2
DocuSign 1,212 652 53.8
Paper 659 60 9.1
Combined 4,719 3,422 72.5
Round 5 eSignature 446 422 94.6
DocuSign 2,853 1,945 68.2
Paper 933 228 24.4
Combined 4,232 2,595 61.3
Panel 27 Round 2 eSignature 4,412 4,178 94.7
DocuSign 1,972 842 42.7
Paper 1,272 73 5.7
Combined 7,656 5,093 66.5
Round 3 eSignature 3,420 3,215 94.0
DocuSign 1,973 1,028 52.1
Paper 1,151 66 5.7
Combined 6,544 4,309 65.8
Round 4 eSignature 3,115 3,008 96.6
DocuSign 1,638 1,078 65.8
Paper 821 68 8.3
Combined 5,574 4,154 74.5
Round 5 eSignature 1,202 1,136 94.5
DocuSign 2,935 2,144 73.0
Paper 850 95 11.2
Combined 4,987 3,375 67.7
Panel 28 Round 2 eSignature 5,716 5,445 95.3
DocuSign 1,669 853 51.1
Paper 1,370 34 2.5
Combined 8,755 6,332 72.3
Round 3 eSignature 4,329 4,088 94.4
DocuSign 1,761 1,033 58.7
Paper 1,226 36 2.9
Combined 7,316 5,157 70.5
Round 4 eSignature 2,944 2,816 95.7
DocuSign 2,425 1,737 71.6
Paper 809 45 5.6
Combined 6,178 4,598 74.4
Round 5 eSignature 1,756 1,678 95.6
DocuSign 2,820 2,054 72.8
Paper 885 64 7.2
Combined 6,178 4,598 74.4
Panel 29 Round 2 eSignature 5,335 5,092 95.4
DocuSign 2,122 1,088 51.3
Paper 1,309 48 3.7
Combined 8,766 6,228 71.0
Round 3 eSignature 3,152 3,017 95.7
DocuSign 2,803 1,819 64.9
Paper 1,096 48 4.4
Combined 7,051 4,884 69.3
Round 4 eSignature 2,639 2,539 96.2
DocuSign 2,490 1,826 73.3
Paper 820 45 5.5
Combined 5,949 4,410 74.1
Panel 30 Round 2 eSignature 2,542 2,439 95.9
DocuSign 2,400 1,422 59.3
Paper 970 32 3.3
Combined 5,912 3,893 65.8

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4.4 Data Collection Results: Self-Administered Questionnaire and Diabetes Care Supplement Collection Rates

SAQs are requested from key adult household members in Rounds 2 and 4. We continued to offer multimode (web and paper) collection for SAQs, providing respondents with the opportunity to complete their SAQ via either mode regardless of their assigned contact mode. In 2024, the follow-up in Rounds 3 and 5 was paper only; however, for the initial request in Rounds 2 and 4, we continued to offer multimode (web and paper) collection for SAQs. Invitations to complete the Adult SAQ on the web were included with the advance mailing, giving household members the opportunity to complete SAQs before their household interview. During the CAPI interview, interviewers followed up with eligible household members who had not yet completed the web Adult SAQ. Paper Adult SAQs were offered during the interview if the household member did not provide an email address, cellphone number, or both to which a link to the web SAQ could be sent. Everyone who did not complete their Adult SAQ within a certain time frame after completing the household interview was sent a nonresponse mailing that included a paper SAQ. Adult SAQs that were not collected in Rounds 2 and 4 were requested again in Rounds 3 and 5. In 2025, we introduced multimode (web and paper) follow-up in Rounds 3 and 5. Previously, the Rounds 3 and 5 follow-up was paper only.

Table 4.16 shows the SAQ response rates, including both the round-specific rates and the combined rates after the follow-up round was completed. This is shown by survey contact mode for the SAQs requested starting in 2023. There were some mixed results for SAQ collection in 2025. The response rate increased for the initial request in Round 4, from 55.1 percent in 2024 to 61.0 percent in 2025. However, for Round 2, the rate decreased from 52.1 percent to 49.8 percent, following the same downward trend for Panel 30 as seen in the signature rate for authorization forms.

Incorporating web collection during the follow-up in Rounds 3 and 5 appeared to be more successful than the paper-only follow-up approach used in 2024, increasing the overall response rate for the combined 2024 collection.

Table 4.16. Results of Self-Administered Questionnaire (SAQ) collection for Panels 23–30

Panel/Round Survey mode SAQs requested SAQs completed SAQs refused Other nonresponse Response rate (%)
Panel 23 Round 2 12,349 8,711 1,364 1,289 70.5
Round 3 2,364 819 907 638 34.6
Combined, 2018 12,349 9,530 - - 77.2
Round 4 11,290 8,554 1,515 1,221 75.8
Round 5 2,711 983 923 805 36.3
Combined, 2019 11,290 9,537 - - 84.5
Round 6 8,537 4,732 682 3,123 55.4
Round 7 3,229 1,123 707 1,399 34.8
Combined, 2020 8,537 5,855 - - 68.6
Round 8 6,446 3,377 799 2,270 52.4
Round 9 2,654 724 633 1,297 27.3
Combined, 2021 6,446 4,101 - - 63.6
Panel 24 Round 2 12,027 8,726 1,641 1,660 72.6
Round 3 2,810 860 832 1,118 30.6
Combined, 2019 12,027 9,586 - - 79.7
Round 4 9,257 4,247 786 4,224 45.9
Round 5 4,224 1,476 838 1,910 34.9
Combined, 2020 9,257 5,723 - - 61.8
Round 6 6,440 3,196 819 2,425 49.6
Round 7 2,695 696 628 1,371 25.8
Combined, 2021 6,440 3,892 - - 60.4
Round 8 4,906 2,347 634 1,925 47.8
Round 9 2,415 413 632 1,730 17.1
Combined, 2022 4,906 2,760 - - 56.2
Panel 25 Round 2 8,109 3,555 529 4,025 43.8
Round 3 4,016 1,322 717 1,977 32.9
Combined, 2020 8,109 4,877 - - 60.1
Round 4 6,089 3,309 850 1,930 54.3
Round 5 2,325 655 583 1,087 28.2
Combined, 2021 6,089 3,964 - - 65.1
Panel 26 Round 2 8,419 4,609 1,009 2,801 54.7
Round 3 2,950 853 732 1,365 28.9
Combined, 2021 8,419 5,462 - - 64.9
Round 4 6,370 3,399 898 2,073 53.4
Round 5 2,665 551 720 1,394 20.7
Combined, 2022 6,370 3,950 - - 62.0
Panel 27 Round 2 9,690 4,669 1,529 3,492 48.2
Round 3 4,258 865 1,190 2,203 20.3
Combined, 2022 9,690 5,534 - - 57.1
Round 4 Web 5,497 2,898 21 2,578 52.7
Paper 2,400 671 1,104 625 28.0
Combined 7,897 3,569 1,125 3,203 45.2
Round 5 Paper 4,073 1,059 1,258 1,759 26.0
Combined, 2023 7,897 4,628 - - 58.6
Panel 28 Round 2 Web 7,108 3,597 22 3,489 50.6
Paper 3,237 890 1,530 817 27.5
Combined 10,345 4,487 1,552 4,306 43.4
Round 3 Paper 4,974 1,566 1,599 1,809 31.5
Combined, 2023 10,345 6,053 - - 58.5
Round 4 Web 5,978 3,774 6 2,198 63.1
Paper 2,409 847 1,189 373 35.2
Combined 8,387 4,621 1,195 2,571 55.1
Round 5 Web 2,420 1,330 1 1,089 55.0
Paper 1,039 133 556 350 12.8
Combined 3,459 1,463 557 1,439 42.3
Combined, 2024 3,387 6,084 - - 72.5
Panel 29 Round 2 Web 7,116 4,252 1 2,863 59.8
Paper 2,992 1,016 1,397 579 34.0
Combined 10,108 5,268 1,398 3,442 52.1
Round 3 Web 2,697 1,302 7 1,388 48.3
Paper 1,035 139 495 401 13.4
Combined 3,732 1,441 502 1,789 38.6
Combined, 2024 10,108 6,708 - - 66.4
Round 4 Web 6,048 4,108 7 1,933 67.9
Paper 1,627 573 821 233 35.2
Combined 7,675 4,681 828 2,166 61.0
Panel 30 Round 2 Web 5,517 3,097 8 2,412 56.1
Paper 1,717 505 869 343 29.4
Combined 7,234 3,602 877 2,755 49.8

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In Rounds 3 and 5, key adult household members diagnosed with diabetes were asked to complete a short paper questionnaire called the DCS. If forms were not completed before the interviewer’s visit, the interviewer followed up by telephone in the latter stages of Rounds 3 and 5. However, unlike the SAQ, there was no follow-up in the subsequent round if the DCS was not collected in the round when first requested. Response rates for the DCS for Panels 22–29 are shown in Table 4.17. There was no significant change in DCS response rate from 2024 to 2025.

Table 4.17. Results of Diabetes Care Supplement (DCS) collection for Panels 22–29

Panel/Round DCSs requested DCSs completed Response rate (%)
Panel 22 Round 3 1,453 1,177 81.0
Round 5 1,348 1,018 75.5
Panel 23 Round 3 1,464 1,101 75.2
Round 5 1,350 933 69.1
Round 7 1,018 648 63.7
Round 9 813 446 54.9
Panel 24 Round 3 1,350 843 62.4
Round 5 1,082 599 55.4
Round 7 817 443 54.2
Round 9 687 324 47.2
Panel 25 Round 3 963 514 53.4
Round 5 758 419 55.3
Panel 26 Round 3 894 516 57.7
Round 5 746 360 48.3
Panel 27 Round 3 1,146 523 45.6
Round 5 982 475 48.4
Panel 28 Round 3 1,220 629 51.6
Round 5 1,070 523 48.9
Panel 29 Round 3 1,225 608 49.6

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4.5 Quality Control

Interviewer performance was monitored through validation case review using GPS, CARI, and telephone and mail validation. The two main purposes of validation are to verify that (1) the correct individual was contacted for the interview, and (2) the interview was conducted according to MEPS-approved procedures.

Generally, all completed cases were validated by first examining the GPS data stored and encrypted on the laptop and through the MFOS app on the project-issued iPhone. If the case could not be sufficiently validated via these methods, it was then reviewed in the CARI system. This most frequently occurred when there were missing data, or the GPS information did not match the respondent address or another documented location at the time of the interview. If a case could not be validated by CARI because of poor quality or missing CARI data, the case was referred for telephone validation. All interviews completed in less than 30 minutes were also referred for telephone validation. Finally, for cases assigned to telephone validation, if the household could not be reached, a paper validation questionnaire was mailed with a return envelope.

In both the spring and fall rounds of 2025, over 95 percent of completed cases were validated. In both rounds, a majority of cases were validated using GPS data: about 53 percent in the spring and 52 percent in the fall. CARI was used to validate 43 percent of spring and 40 percent of fall cases, particularly interviews completed via CAVI or telephone. A small percentage (4% in the spring and 8% in the fall) were validated by telephone, and less than 0.5 percent of cases were validated by mail.

In addition to validation, a percentage of all interviews are reviewed in CARI by QC staff to ensure that protocols are closely followed. During the review process, each case is assigned an overall score on a 5-point scale from Excellent to Poor. When a case receives an overall score of Fair or Poor, the interviewer receives a rapid feedback session that provides retraining on general interviewing techniques and MEPS-specific procedures. A key part of this process involves the interviewer logging in to the CARI system and listening to their own recordings, allowing them to reflect on their behaviors and respondent interactions. After retraining, the interviewer’s next case is automatically reviewed, and a higher percentage of that interviewer’s subsequent cases are also manually reviewed. Interviewers who do not improve are placed on formal action plans and ultimately released if they do not show marked improvement. Interviewers who receive an overall score of Excellent, Very Good, or Good receive feedback via an email with any applicable notes.

In 2025, Westat implemented a major upgrade to the CARI system to enhance functionality and modernize the underlying architecture. The redesigned system supports more granular, question-by-question review, allowing QC staff to assess interviewer performance more precisely. These improvements enable the generation of comprehensive case- and interviewer-level reports that summarize adherence to protocol, identify patterns requiring coaching, and provide a more robust evidentiary basis for retraining and supervisor feedback. The upgraded architecture also improves system stability, data security, and integration with other MEPS monitoring tools, creating a more streamlined quality assurance workflow across the project.

In addition to validating cases, MEPS field supervisors and managers conduct observations as part of a comprehensive mentoring process. MEPS typically uses technical solutions instead of in-person observations; however, some needs require specialized observation. Feedback is provided after each observation, including ways to improve specific interviewing skills. Observations can have a high impact on interviewers who are struggling with administering the interview, staying organized, or applying at-the-door skills.

Each week, field managers and supervisors are provided with an interviewer-level QC report. Report metrics include various aspects of interview quality, such as interview timing (too short or too long), missing GPS data, cases without audio, CARI consent rates, average case-level scores for CARI cases reviewed by coding staff, average case-level scores predicted by machine learning processes for all cases with CARI recordings, and other items. Outliers and anomalies are highlighted, and interviewers receive feedback. This report helps field management quickly identify issues or areas for concern requiring further investigation.

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4.6 Security Incidents

To comply with the requirement to report incidents involving the loss or theft of hard-copy materials with a respondent’s PII or laptops, field staff continued to use an automated Initial Loss Reporting System (ILRS) to report confirmed incidents. Incidents were entered in the MEPS Help Desk Incident Tracking System, investigated, and closed upon resolution. Results were recorded in an annual MEPS PII log. A security incident report was submitted to the Westat Institutional Review Board (IRB) for each confirmed incident.

In 2025, five security incidents were reported. The help desk performed an immediate GPS search for last known location, and four of the devices were located by the interviewer. One interviewer iPhone was never recovered. Over the course of the year, other iPhones were reported to the MEPS Help Desk as lost but were then found by the interviewer using tools to track last known location.

MEPS iPhones are password-protected, and all MEPS content can be deleted through remote management when the phone is turned on. Interviewers were counseled about keeping MEPS equipment secure at all times.

The password-protected laptops were shut down at the time of the loss. Because MEPS laptops are full-disk encrypted, respondent identity was not at risk.

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4.7 Data Collection Results: Patient Profile Collection

The pharmacy component of the MPC collects information about MEPS participants’ prescription medicine usage as captured on the summary patient profile form generated by pharmacies. The patient profile lists the prescriptions filled or refilled for the patient during the year. Per previously established procedure, the project sends a mailed request to household respondents who have reported using certain pharmacies, asking them to contact those pharmacies to request a copy of their patient profile. The procedure serves as a backup effort to obtain information from pharmacies that do not participate when contacted by representatives from the MPC. In 2025, the collection of profiles by the MEPS household component operation was limited to respondents in Panel 29, Round 5 households. These respondents had completed their full cycle household interviews, and no follow-up efforts were made for those who did not respond to the mailed request.

For the 2025 effort, summarized in Table 4.18, patient profile requests were sent to patient–pharmacy pairs in reporting units. Despite the overall low rate of return over time, the effort does allow the study to include some prescription profile data for patients associated with pharmacies whose data would otherwise be totally unrepresented in the MEPS pharmacy estimates.

Table 4.18. Results of patient profile collection 2022–2025

Pharmacy Total number Total received Percentage received Total complete Completes as a percentage of total
2025—P28R5 all mail collection
Total RUs 143 19 13.29 14 9.79
Total pairs 214 28 13.08 24 11.21
2024—P27R5 all mail collection
Total RUs 229 29 12.66 24 10.48
Total pairs 335 33 9.85 33 9.85
2023—P26R5 all mail collection
Total RUs 473 68 14.38 48 10.15
Total pairs 682 86 12.61 72 10.56
2022—P25R5 all mail collection
Total RUs 511 76 14.87 58 11.35
Total pairs 720 93 12.92 80 11.11

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5. Home Office Support of Field Activities

The home office supports the data collection effort in several important ways, which can be described in two phases. One phase of activity supports the launch of each new round of data collection; another phase supports the field operation while data collection is in progress. These two phases of activity are described in this chapter.

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5.1 Preparation for Field Activities

Prior to the start of data collection for each period, interviewers connected remotely to the home office to download the CAPI software update for the upcoming rounds and received a home study training package to prepare them for interviewing. Field interviewers also received replenished supplies at the start of the rounds.

Home office staff prepared and mailed advance mailings to all respondent households before the start of data collection. Addresses were first standardized and sent through the National Change of Address (NCOA) database to obtain the most current addresses for mailing. SAQs requested in fall 2024 that were not completed were included in the advance mailing for Round 3 and Round 5 cases in the spring 2025 advance mailing. Any mail returned as undeliverable was recorded, and the appropriate supervisor was notified. Home office staff also prepared and re-mailed the Round 1 advance package to households who reported not receiving it.

For each wave of cases, supervisors received a Supervisor Assignment Log listing all cases to be released in their region and assigned to their interviewers. Supervisors entered the ID of the interviewer assigned to each case and sent the log back to the home office. The logs with assignments were then used to make the electronic assignments in the AFOS. Cases became available to be picked up after the assigned field interviewer completed transmission on the first day of data collection for the round.

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5.2 Support During Data Collection

Respondent Contacts. Respondent contacts are an important component of home office support for the MEPS data collection effort. Printed materials mailed to respondents contain an email address and toll-free phone number that respondents can use to contact the project representative with questions, request or cancel interview appointments, or decline study participation. Home office staff forwarded information received from respondent calls to the field supervisors, who initiated the appropriate follow-up and informed the home office of the results within 24 hours of notification. Table 5.1 shows the number and percentage of RUs that made calls to the respondent hotline in the spring and fall rounds of 2021–2025. The percentage of households that called the hotline continued to decline in 2025.

Table 5.1. Number and percentage of respondents who called the respondent hotline, 2021–2025

Round/panel Original sample size Number of calls Calls as a percentage of sample size
Round 1
2021—Panel 26, Round 1 9,509 335 3.5
2022—Panel 27, Round 1 9,700 426 4.4
2023—Panel 28, Round 1 9,800 347 3.5
2024—Panel 29, Round 1 10,424 294 2.8
2025—Panel 30, Round 1 7,879 203 2.6
Rounds 3 and 5
2021—Panel 23, Round 7/Panel 24, Round 5/Panel 25, Round 3 15,616 555 3.6
2022—Panel 23, Round 9/Panel 24, Round 7/Panel 25, Round 5/Panel 26, Round 3 16,399 818 5.0
2023—Panel 24, Round 9/Panel 26, Round 5/Panel 27, Round 3 12,267 569 4.6
2024—Panel 27, Round 5/Panel 28, Round 3 10,255 386 3.8
2025—Panel 28, Round 5/Panel 29, Round 3 10,479 262 2.5
Rounds 2 and 4
2021—Panel 23, Round 8/Panel 24, Round 6/Panel 25, Round 4/Panel 26, Round 2 19,339 848 4.4
2022—Panel 24, Round 8/Panel 26, Round 4/Panel 27, Round 2 13,735 584 4.3
2023—Panel 27, Round 4/Panel 28, Round 2 11,323 211 1.9
2024—Panel 28, Round 4/Panel 29, Round 2 11,656 327 2.8
2025—Panel 29, Round 4/Panel 30, Round 2 9,634 211 2.2

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Table 5.2 shows the number and types of calls received on the respondent hotline during 2024 and 2025. As in prior years, a substantial portion of the Round 1 calls were for refusals. We continue to see a decline in calls for appointments and an overall decline in the number of calls.

Table 5-2. Calls to the respondent information line, 2024 and 2025

Reason for call Spring 2024 (Panel 29, Round 1/Panel 28, Round 3/Panel 27, Round 5) Fall 2024 (Panel 29, Round 2/ Panel 28, Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 1 0.3 12 3.1 15 4.6
Authorization form help 0 0.0 0 0.0 1 0.3
Appointment 57 19.4 108 28.0 39 11.9
Request callback 83 28.2 127 32.9 115 35.2
No message 11 3.7 9 2.3 5 1.5
Other 14 4.8 96 24.9 88 26.9
Proxy needed 2 0.7 1 0.3 0 0.0
Request SAQ help 0 0.0 0 0.0 0 0.0
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 93 31.6 33 8.5 64 19.6
Willing to participate 33 11.2 0 0.0 0 0.0
Total 294 386 327

Reason for call Spring 2025 (Panel 30, Round 1/Panel 29, Round 3/Panel 28, Round 5) Fall 2025 (Panel 30, Round 2/ Panel 29, Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Adress/telephone change 1 0.5 6 2.3 3 1.4
Authorization form help 7 3.4 69 26.3 44 20.9
Appointment 32 15.8 29 11.1 20 9.5
Request callback 46 22.7 67 25.6 45 21.3
No message 3 1.5 6 25.6 45 21.3
Other 23 11.3 47 17.9 63 29.9
Proxy needed 2 1.0 1 0.4 0 0.0
Request SAQ help 0 0.0 3 1.1 0 0.0
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 65 32.0 26 9.9 32 15.2
Willing to participate 24 11.8 8 3.1 3 1.4
Total 203 262 211

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Monitoring Production. Home office staff monitored production, cost, and data quality and provided reports and feedback to field managers and supervisors for review and follow-up. Reports were generated weekly and distributed to AHRQ, showing weekly and cumulative field production data, response rates, and costs. AFOS and dashboard use increased our capabilities to monitor production and cost more effectively.

Home Office Support. Home office staff generated and mailed refusal letters, as requested by the field. Home office staff also responded to supply requests from the field, replenishing interviewer and supervisor stocks of materials, including project pamphlets and incentive debit cards, as needed.

Receipt Control. As interviewers completed cases, they transmitted the data electronically and shipped any hard-copy documents collected from respondents to the home office for TeleForm processing. Interviewers shipped all hard-copy material containing PII via FedEx, which tracks late or lost shipments. When preparing a shipment to the home office, interviewers used the Ship to Receipt module in AFOS to indicate exactly what materials were included in the package and record the FedEx tracking number. For interviews with hard-copy documents not collected by the interviewer, the interviewer provided the respondent with a BRE to send their documents directly to the home office. Authorization forms signed electronically, either on the laptop or in DocuSign, were uploaded to a secure server to be accessed for receipt. Paper authorization forms were scanned and uploaded to the secure server, then receipt staff reviewed them for accuracy. When a problem was found in an authorization form, it was documented, and feedback was sent to the field supervisor to review with the interviewer. All hard-copy SAQs, including the Adult SAQs/preventive care self-administered questionnaires (PSAQs) and DCSs, were processed in TeleForm and assigned a receipt status based on completion. Statuses for SAQs completed on the web were processed through the MEPS receipt control system.

Help Desk Support. The MEPS Help Desk continued to provide technical support for field interviewing activities during 2025. Help desk staff were available 7 days a week to help field staff resolve CAPI, field management system, transmission, laptop, and iPhone problems. Incoming calls were documented for follow-up, as needed, to resolve individual issues and identify issues reported by multiple interviewers. The MEPS Help Desk coordinated the tracking and shipment of all field laptops, field laptop assignments, and laptop and phone repair.

6. Data Processing and Data Delivery

This chapter briefly describes the activities that supported Westat’s data delivery work during the year and identifies the principal files related to data year 2023, which were delivered in 2025.

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6.1 Processing to Support Data Delivery

6.1.1 Schedules for Data Delivery

Adhering to the delivery schedule for key MEPS public-use files (PUFs) is of paramount importance to the project. Throughout calendar year 2025, data processing activities to support the major file deliveries for the year proceeded simultaneously with processing activities focused separately on each of the panels for the annual FY files. As in past years, the project used a set of comprehensive data delivery schedules to guide management of the effort. The schedules integrate key dates for the data collection, data capture, coding, editing and imputation, weights construction, and documentation production tasks. These schedules provide a framework for assessing the potential impact of proposed changes at the start of each processing cycle and for coordinating the succession of processes that comprise the delivery effort.

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6.1.2 Data Quality Control System

The DQC system consists of both a consolidated database that preserves data as returned from the field and a DQC-specific database that shows the current values of data following any required updates. DQC technicians access the data through a secure portal.

Technicians review and edit the data using the Blaise database model used in the field for data collection. All DQC work occurs at a “case” level. The DQC system automatically creates a unique “issue” for each instance of text entered as a comment and includes the comment category selected by the field interviewer associated with the text entry. As cases are loaded into DQC, each comment and category is checked by an NLP algorithm that identifies the most likely category. During processing, data technicians can accept or update this category. Technicians then follow standardized procedures for data review and editing based on the comment category.

The DQC system also runs a series of programmatic checks and assigns a new “issue” for each instance that triggers a consistency or edit check. These checks are designed to ensure that data changed during editing conform fully to the rules of the CAPI instrument before the data are released. On rare occasions, DQC staff use MEPS Help Desk reports to manually add issues to individual cases, such as when a name or email address is discovered to be misspelled after completion of the interview; these issues are included among the number of cases with at least one interviewer comment. During spring 2025, 12.6 percent of cases received from the field included a comment (Table 6.1). Cases with any issues, a field comment, or a consistency check totaled 32.3 percent in spring 2025. For fall 2025, 16.3 percent of cases received from the field included a comment, while cases with any issues totaled 31.3 percent.

Table 6.1. 2025 cases with comments or data check issues

Field period Cases processed Cases with at least one
comment
% of cases with comments Cases with at least one issue % of cases with issues Total number of comments Not actionable comments % not actionable
comments
Spring 2025 14,266 1,802 12.6 4,602 32.3 2,619 1,398 53.4
Fall 2025 8,497 1,385 16.3 2,662 31.3 2,155 1,032 47.9
2025 Total 22,763 3,187 14.0 7,264 31.9 4,774 2,430 50.9

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Field interviewers must select 1 of 10 categories for each comment text string. After they select a category, CAPI provides category-specific guidance on information to include in the comment (e.g., RU member name, event date). Field interviewers receive training to help identify the most meaningful category and avoid overuse of the category “Other.” Table 6.2 shows the number of comments that interviewers made in each category; categories were assigned by the natural language processing (NLP) algorithm and confirmed by the data technicians.

Table 6.2. Total number of 2025 comments by category

Category Number Percentage
1. Reporting Unit (RU)/RU Member 275 5.8
2. RU Member Refusal 104 2.2
3. Condition 91 1.9
4. Healthcare Events 2,569 53.8
5. Glasses/Contact Lenses 34 0.7
6. Other Medical Expenses 56 1.2
7. Prescribed Medicines 466 9.8
8. Employment 294 6.2
9. Health Insurance 526 11.0
10. Other 359 7.5
Total 4,774

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6.1.3 Transformation

Transformation is the process of extracting data from the Blaise data models optimized for data collection and writing them to the data exchange format (DEX) required by the data delivery teams. Transformation has two logical activities: (1) transforming the structure of the data from data collection to DEX, followed by (2) transforming the format of the data from Blaise to Oracle. The resulting data, now stored in Oracle using the DEX structure, serve as input to the analytical editing, variable construction, PUFs, and other file deliveries.

As shown in Figure 6.1, data transformation has four distinct layers. The metadata layer contains all the variable definitions—including names, tables, and segments or blocks—and transformation logic, sometimes known as “plain-language transformation specifications.” The analytical group leads at Westat are typically responsible for the metadata and the transformation logic.

Figure 6.1. Blaise to Dex transformation

Flowchart showing the four component layers--Metadata, Specifications, Transformation, and Delivery--for the Blaise to DEX transformation process, beginning with Colectica metadata and ending with the delivery of snapshot PUFs, raw files, and monitoring reports.

Note: DEX = data exchange format; DQC = data quality control; CAPI = computer-assisted personal interviewing;
PUFs = public-use files.

Based on the metadata, two specifications are developed. The first describes the DEX structure using a formal schema, which is expressed as a set of SQL statements to create the empty Oracle DEX database. The second specification is the detailed transformation specification. Each variable is assigned to a set of similar variables called a “transformation class.” A unique transformation class is defined by the information needed to specify the transformation. For instance, some variables simply need to be copied to an appropriate location in the DEX. These are known as passthrough variables and belong to the “passthrough” class. “Code All That Apply” variables are transformed based on the value(s) selected by the interviewer, so the specification requires an additional DEX variable for each possible value. “Code All That Apply” is another transformation class.

The third layer is the transformation (or programming) layer (Figure 6.1). Using the specifications just described, the data are read from the Blaise database in the data collection structure, the transformation logic is applied, and a data file for each DEX table is written. Next, the format is transformed from the Blaise format to Oracle, writing to the single-round database (SRD). The single-round structure is necessary because the data collection instrument does not contain all data for all rounds for a given case; rather, only the data required to field the case in that specific round are included. The SRD data are then merged into the existing data, yielding a cumulative multi-round database (MRD).

The final layer relates the different databases to select key deliverables. This layer is intentionally general. For example, while the MRD is the source for the PUF deliveries, there are many additional steps to edit the data, construct variables, and deliver a data file and codebook.

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6.1.4 TeleForm/Data Editing of Scanned Forms

TeleForm, a commercial off-the-shelf software system for intelligent data capture and image processing, was used in 2025 to capture data collected in the DCS and the Adult SAQ, as well as in an SAQ focused on cancer (CSAQ) and economic data (ESAQ). Note that AHRQ decided to cease DCS collection, so the hard-copy data did not enter downstream processing. TeleForm software reads the form image files and extracts data according to the project specifications. Supporting software checks the data for conformity with project specifications and flags data values that violate validation rules for review and resolution.

With the incorporation of web SAQ data collection, it is necessary to harmonize both the metadata and the data across the different data collection modes. Harmonization begins with questionnaire development to standardize metadata assignment and skip patterns. Incorporating harmonization before fielding decreases the level of effort to fully harmonize post-data collection.

Hard-copy data collection allows the respondent more flexibility in answering questions. For example, providing more than one response to a code-one question and not complying with the questionnaire flow. It is necessary to apply missing value recoding (MVR) across the modes of data collection and enforce skip patterns in the data so the data patterns are identical across modes. Once finished, the harmonized data enter the remaining data processing stream as a single data entity.

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6.1.5 Coding

Coding refers to the process of converting data items collected in text format to prespecified numeric codes. For MEPS-HC, five types of information require coding:

  • Medical conditions

  • Prescribed medicines

  • Source of payment (SOP) for medical events and prescriptions

  • Industry and occupation

  • Geographic identifiers

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6.1.5.1 Medical Conditions and Prescribed Medicine Coding

In 2025, coding was performed on the medical conditions and prescribed medicine text strings reported by household respondents for calendar year 2024. An automated system enabled coders to easily search for and assign the appropriate International Classification of Diseases, Tenth Revision, Clinical Modification (ICD-10-CM) code (for conditions) or Generic Product Identifier (GPI) code (for medicines). The system supports the verifier’s review of all codes and, as needed, correction of the coder’s initial decision. For the prescribed medicine coding, a pharmacy reviewer provided a further review of text strings questioned by the verifier, uncodeable text strings, foreign medicines, and compound drugs. All coding actions were tracked in the systems, and error rates were calculated weekly. Both the condition and prescribed medicine coding efforts were conducted by three coders.

Medical conditions text strings for data year 2024 were coded to include the greatest specificity indicated by the text string. The fully specified ICD-10 code was needed to accurately match to the Clinical Classification Software Refined (CCSR) diagnosis codes. A total of 2,925 unique strings were manually coded, and the authority table was constructed with AHRQ-approved code assignments. The overall error rate for coders was 2.0 percent, which did not exceed the contractual error rate goal of 2.0 percent.

Prescription medicine text strings for data year 2024 were coded to the set of GPI codes, associated with the Master Drug Data Base (MDDB) maintained by Medi-Span, a part of Wolters Kluwer. The codes characterize medicines by therapeutic class, form, and dosage. To augment the assignment of codes to less specified and ambiguous text strings, AHRQ developed procedures for assigning partial GPI codes and higher level drug categories that were implemented in 2017 and continued through subsequent coding cycles.

AHRQ also developed a set of exact and inexact matching programs to reduce the number of prescribed medicine strings sent for manual coding. Westat’s implementation of these matching programs reduces the number of prescribed medicine text strings sent for manual coding by approximately 50 percent each year. The matching programs are reviewed and approved each year. A total of 2,141 strings were manually coded from the 2024 data year.

In a process similar to condition text strings, the prescription medicine text strings undergo two rounds of deduplication to identify the unique strings to be coded. AHRQ’s exact and inexact matching programs are then run to further reduce the number of strings to be coded. In spring 2022, the prescribed medicine pick list and search tool was integrated into the CAPI instrument, which impacted the number of strings that needed manual coding in 2025. The overall coding error rate (across all coders) was less than 1.0 percent, which is lower than the contractual goal of 2.0 percent. As with conditions, all prescription text strings/codes were reviewed by a verifier, with additional review of select strings by a pharmacy reviewer.

6.1.5.2 Source of Payment Coding

SOP information is collected in both the HC and the MPC. In the Charge Payment section of the HC, the names of the sources of payment are collected in three places: when the bill was paid by a source identified in response to a direct question about payment (REIMNAM); when the bill was sent to a source other than the respondent and the respondent names that source (WHOBILL1); and in response to a question about a direct payment source for prescription medicines (SRCNAME). The responses are coded to one of the sources of payment options in which healthcare expenditures are reported in the MEPS PUFs. These payment sources include the following:

  • Out of pocket

  • Medicare

  • Medicaid

  • Private health insurance

  • Veterans Administration

  • TRICARE

  • Other federal

  • Other state and local

  • Workers’ compensation

  • Uncollected liability

  • Indian Health Service

  • Contractual allowance

  • Charity or free care

The SOP Coding Guidelines is a manual updated each year before the start of the annual coding cycle, submitted for AHRQ approval, and distributed to the coders. Health insurance show cards and data from the health insurance plan file for CAPI are available to coders as resource materials. Because the MPC of MEPS uses the same set of SOP codes as the HC, coding rules and decisions are coordinated with the MPC contractor (RTI) to ensure consistency in the coding. Before the start of the coding cycle, Westat compares RTI’s authority tables with its own to identify any inconsistencies. AHRQ adjudicates any inconsistencies to ensure the authority tables from each contractor are aligned.

Each year, the SOP text strings extracted from the reference year data are matched to a historical file of previously coded SOP text strings to create a file of matched strings with suggested or “matched” codes. These match-coded strings are reviewed by coders and verified or modified as needed. This review is required because insurance companies change their product lines and coverage offerings very frequently, and, as a result, the SOP code for a given text string (e.g., the name of an insurance company or plan) can change from year to year. For example, from one year to the next, an insurer or insurance product may participate in or drop out of state exchanges; may offer Medicare Part D or dental or vision insurance, or may drop it; may add Medicare Advantage plans in addition to Medicaid health maintenance organizations (HMOs); or may gain or lose state contracts as Medicaid service providers. As a result of these changes, the appropriate code for a company or specific plan may also change from year to year. Strings that do not match to a string in the history table are researched and have an appropriate SOP code assigned by coding staff.

During 2025, SOP coding was for the payment sources reported for 2024 events. For cases when the bill was paid by a source identified in response to a direct question about payment (REIMNAM), a total of 1,644 previously coded sources of payment text strings were reviewed and updated as needed. After deduplication of the strings reported for 2024, coders reviewed and coded 1,492 strings. If the bill was sent to a source other than the respondent and the respondent named that source (WHOBILL1), coders reviewed and coded 3,145 strings. For text strings reported as direct payers for prescription medicine (SRCNAME), 412 new text strings were reviewed and coded by coders.

6.1.5.3 Industry and Occupation Coding

Industry and occupation coding is performed for MEPS by the Census Bureau using the U.S. Census Bureau’s Demographic Surveys Division’s computer-assisted industry and occupation (I&O) codes, which can be cross-walked to the 2017 North American Industrial Classification System (NAICS) and the 2018 Standard Occupational Classifications (SOC) system. The codes characterize the jobs reported by household respondents and are released annually on the FY Jobs file. During 2025, 10,636 jobs were coded for the 2024 Jobs file.

6.1.5.4 Geographic Coding

The Westat Geographic Information Systems (GIS) division geocodes household addresses, assigning the latitude and longitude coordinates as well as other variables such as county and state Federal Information Processing Standards (FIPS) codes, Metropolitan Statistical Area (MSA) status, Designated Market Area, Census Place, and county. RU-level data are expanded to the person level and delivered to AHRQ as part of the set of “master files” sent yearly. These data are not included in a PUF, but some variables are used for the FY weights processing.

During the calendar year 2025 coding cycle, 13,785 unique address records for FY RUs were processed.

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6.2 Data Delivery

The primary objective of MEPS is to produce a series of data files for public release each calendar year. The inter-round processing, editing, and variable construction tasks all serve to prepare these PUFs. Each file addresses one or more aspects of the U.S. civilian noninstitutional population’s access to, use of, and payments for healthcare.

The Oracle system has a separate database for each data year. The MEPS 2025 database, developed in fall 2025, contains Panels 29 and 30. The bulk of data year 2025 activities will occur in 2026. The MEPS 2024 database, fully developed in spring 2025, contains Panels 28 and 29. Editing activities and much of the variable construction for data year 2024 occurred in 2025 and will continue in 2026. Finally, the MEPS 2023 database containing Panels 27 and 28 supported PUF and other internal use deliveries that occurred in 2025.

After the data are in the Oracle delivery database, each analytical team performs basic edit checks on the data to begin the data delivery process. These edits ensure the data conform to the CAPI instrument’s flow as well as AHRQ’s analytical needs. These edits can be run in SAS by using SAS datasets extracted from the delivery database, or in SQL directly on the delivery database. Problems identified through the basic edits process may require data updates. Updates can be implemented in one of two ways:

  • Programmatic updates can correct problems affecting a large volume of cases that fail a basic edit.

  • Manual updates can be set up with audit trails maintained to correct data anomalies.

Once an analytical team has completed all edits and QC frequencies and univariate analyses have been approved, notification is sent to all other analytical teams so that work can be coordinated in those areas.

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6.2.1 Variable Construction

Analytical groups at AHRQ work with Westat analysts to define the variables of interest for inclusion on the PUF and other key data deliveries. Documentation about individual PUFs is available on the MEPS website. Variables are named according to standard naming conventions; once the list is approved, descriptive specifications are written to define each variable and provide detailed information for programming.

Specifications are written at two levels. The high-level, descriptive specification is intended to document the concept of the variable and provide high-level information regarding the variable construction requirements. The detail-level specifications contain the details required to develop programming code to build the variables. Specifications are written and sent to AHRQ for approval. Once approval is received for the specification, program development can proceed for that variable. Specifications guide programming development. Once programs have been written, code reviewers compare newly developed code against specifications to identify problems in either the code or the specifications. This program development process includes a number of steps and checkpoints to ensure that all new programs meet all specification requirements:

  • Review approved high- and detailed-level specifications

  • Write programs for each specification using SAS or SQL

  • Test all programmed code for accuracy

  • Conduct detailed code reviews to review specifications and code

  • Test code on SAS production files or the Oracle database without committing to changes

  • Construct variables either in SAS (and either load variables to Oracle or continue development in SAS, depending on the file) or directly in the Oracle production database

  • Review frequencies and cross-tabulations for accuracy

This model is followed for the development of all new programs required for data delivery. For mature programs that are reused in subsequent deliveries with only minor modifications, the process is appropriately streamlined to ensure both accuracy and efficiency for all programs.

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6.2.2 File Deliveries

6.2.2.1 Public-Use File Deliveries

The following principal files were delivered during calendar year 2025:

  • Full-Year 2023 Population Characteristics file

  • Full-Year 2023 Consolidated Data file

  • Full-Year 2023 Expenditure Event files for events included in the MPC data collection, including hospital inpatient, outpatient, and emergency room events; office-based physician visits; and home health agency events

  • Full-Year 2023 Expenditure Event files for events not included in the MPC data collection, including dental events, office-based nonphysician events, and other medical expenses

  • Full-Year 2023 Prescribed Medicines Expenditure file

  • Full-Year 2023 Medical Conditions file

  • Full-Year 2023 Jobs file

  • Full-Year 2023 Appendix to MEPS Event files

  • Full-Year 2023 Person Round Plan file

6.2.2.2 Ancillary File Deliveries

In addition to the principal data files delivered for public release each year, the project also produces a number of ancillary files for delivery to AHRQ. These include an extensive series of person- and family-level weights, “raw” data files reflecting MEPS data at intermediate stages of capture and editing, and files generated at the end of each round or as needed to support analysis of both substantive and methodological topics.

6.2.2.3 Medical Provider Component Files

During each year’s processing cycle, Westat creates files for the MPC contractor and, in turn, receives data files from the MPC. As in prior years, Westat provided sample files for the MPC in three waves; the first two waves were delivered while HC data collection was still in progress. In preparing the sample files to be delivered in 2025 for MPC data collection on 2024 health events, Westat again deduplicated the sample of providers. This process, developed in consultation with AHRQ, was designed to reduce the number of duplicate providers reported from the household data collection.

Late in 2024, following the completion of MPC data collection and processing for 2023 events, Westat received the files containing data collected in the MPC, including linkages between events collected in the MPC with matching events collected in the HC. In processing at Westat, matched events from the MPC served as the primary source for imputing expenditure variables for the 2023 events. A similar file of prescribed medicines was also delivered to support matching and imputation of expenditures for the prescribed medicines at AHRQ. Timely and well-coordinated data handoffs between Westat and the MPC are critical to the timely delivery of the FY expenditure files. With each additional year of interaction and cooperation, the handoffs between the MPC and HC have become increasingly smooth. This vital exchange of files fed into imputation activities that occurred in 2025.

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Appendix A
Comprehensive Tables – Household Survey

Table A.1. Data collection periods and starting RU-level sample sizes, all panels

Data collection period RU-level sample size*
January-June 1996 10,799
Panel 1 Round 1 10,799
July-December 1996 9,485
Panel 1 Round 2 9,485
January-June 1997 15,689
Panel 1 Round 3 9,228
Panel 2 Round 1 6,461
July-December 1997 14,657
Panel 1 Round 4 9,019
Panel 2 Round 2 5,638
January-June 1998 19,269
Panel 1 Round 5 8,477
Panel 2 Round 3 5,382
Panel 3 Round 1 5,410
July-December 1998 9,871
Panel 2 Round 4 5,290
Panel 3 Round 2 4,581
January-June 1999 17,612
Panel 2 Round 5 5,127
Panel 3 Round 3 5,382
Panel 4 Round 1 7,103
July-December 1999 10,161
Panel 3 Round 4 4,243
Panel 4 Round 2 5,918
January-June 2000 15,447
Panel 3 Round 5 4,183
Panel 4 Round 3 5,731
Panel 5 Round 1 5,533
July-December 2000 10,222
Panel 4 Round 4 5,567
Panel 5 Round 2 4,655
January-June 2001 21,069
Panel 4 Round 5 5,547
Panel 5 Round 3 4,496
Panel 6 Round 1 11,026
July-December 2001 13,777
Panel 5 Round 4 4,426
Panel 6 Round 2 9,351
January-June 2002 21,915
Panel 5 Round 5 4,393
Panel 6 Round 3 9,183
Panel 7 Round 1 8,339
July-December 2002 15,968
Panel 6 Round 4 8,977
Panel 7 Round 2 6,991
January-June 2003 24,315
Panel 6 Round 5 8,830
Panel 7 Round 3 6,779
Panel 8 Round 1 8,706
July-December 2003 13,814
Panel 7, Round 4 6,655
Panel 8, Round 2 7,159
January-June 2004 22,552
Panel 7 Round 5 6,578
Panel 8 Round 3 7,035
Panel 9 Round 1 8,939
July-December 2004 14,068
Panel 8, Round 4 6,878
Panel 9, Round 2 7,190
January-June 200522,548
Panel 8 Round 5 6,795
Panel 9 Round 3 7,005
Panel 10 Round 1 8,748
July-December 2005 13,991
Panel 9, Round 4 6,843
Panel 10, Round 2 7,148
January-June 2006 23,278
Panel 9 Round 5 6,703
Panel 10 Round 3 6,921
Panel 11 Round 1 9,654
July-December 2006 14,280
Panel 10 Round 4 6,708
Panel 11 Round 2 7,572
January-June 2007 21,326
Panel 10 Round 5 6,596
Panel 11 Round 3 7,263
Panel 12 Round 1 7,467
July-December 2007 12,906
Panel 11 Round 4 7,005
Panel 12 Round 2 5,901
January-June 2008 22,414
Panel 11 Round 5 6,895
Panel 12 Round 3 5,580
Panel 13 Round 1 9,939
July-December 2008 13,384
Panel 12 Round 4 5,376
Panel 13 Round 2 8,008
January-June 2009 22,960
Panel 12 Round 5 5,261
Panel 13 Round 3 7,800
Panel 14 Round 1 9,899
July-December 2009 15,339
Panel 13 Round 4 7,670
Panel 14 Round 2 7,669
January-June 2010 23,770
Panel 13 Round 5 7,576
Panel 14 Round 3 7,226
Panel 15 Round 1 8,968
July-December 2010 13,785
Panel 14 Round 4 6,974
Panel 15 Round 2 6,811
January-June 2011 23,693
Panel 14 Round 5 6,845
Panel 15 Round 3 6,431
Panel 16 Round 1 10,417
July-December 2011 14,802
Panel 15 Round 4 6,254
Panel 16 Round 2 8,548
January-June 2012 24,247
Panel 15 Round 5 6,156
Panel 16 Round 3 8,160
Panel 17 Round 1 9,931
July-December 2012 16,161
Panel 16 Round 4 8,048
Panel 17 Round 2 8,113
January-June 2013 25,788
Panel 16 Round 5 7,969
Panel 17 Round 3 7,869
Panel 18 Round 1 9,950
July-December 2013 15,347
Panel 17 Round 4 7,656
Panel 18 Round 2 7,691
January-June 2014 24,857
Panel 17 Round 5 7,485
Panel 18 Round 3 7,402
Panel 19 Round 1 9,970
July-December 2014 14,665
Panel 18 Round 4 7,203
Panel 19 Round 2 7,462
January-June 2015 25,185
Panel 18 Round 5 7,163
Panel 19 Round 3 7,168
Panel 20 Round 1 10,854
July-December 2015 15,247
Panel 19 Round 4 6,946
Panel 20 Round 2 8,301
January-June 2016 24,694
Panel 19 Round 5 6,856
Panel 20 Round 3 7,987
Panel 21 Round 1 9,851
July-December 2016 15,390
Panel 20 Round 4 7,729
Panel 21 Round 2 7,661
January-June 2017 24,774
Panel 20 Round 5 7,611
Panel 21 Round 3 7,327
Panel 22 Round 1 9,835
July-December 2017 14,396
Panel 21 Round 4 7,025
Panel 22 Round 2 7,370
January-June 2018 223,573
Panel 21 Round 5 6,842
Panel 22 Round 3 6,892
Panel 23 Round 1 9,839
July-December 2018 13,766
Panel 22 Round 4 6,726
Panel 23 Round 2 7,040
January-June 2019 23,261
Panel 22 Round 5 6,624
Panel 23 Round 3 6,773
Panel 24 Round 1 9,864
July-December 2019 13,403
Panel 23 Round 4 6,569
Panel 24 Round 2 6,8348
January-June 2020 22,667
Panel 23 Round 5 6,413
Panel 24 Round 3 6,382
Panel 25 Round 1 9,872
July-December 2020 15,633
Panel 23 Round 6 5,264
Panel 24 Round 4 5,574
Panel 25 Round 2 4,795
January-June 2021 23,340
Panel 23 Round 7 4,624
Panel 24 Round 5 4,879
Panel 25 Round 3 4,328
Panel 26 Round 1 9,509
July-December 2021 16,828
Panel 23 Round 8 4,093
Panel 24 Round 6 4,048
Panel 25 Round 4 3,768
Panel 26 Round 2 4,919
January-June 2022 24,465
Panel 23 Round 9 3,673
Panel 24 Round 7 3,573
Panel 25 Round 5 3,339
Panel 26 Round 3 4,180
Panel 27 Round 1 9,700
July-December 2022 12,491
Panel 24 Round 8 3,174
Panel 26 Round 4 3,866
Panel 27 Round 2 5,451
January-June 2023 18,155
Panel 24 Round 9 3,019
Panel 26 Round 5 3,585
Panel 27 Round 3 4,882
Panel 28 Round 1 6,669
July-December 2023 10,411
Panel 27 Round 4 4,564
Panel 28 Round 2 5,847
January-June 2024 20,678
Panel 27 Round 5 4,497
Panel 28 Round 3 5,757
Panel 29 Round 1 10,424
July-December 2024 11,654
Panel 28 Round 4 5,127
Panel 29 Round 2 6,527
January-June 2025 18,502
Panel 28 Round 5 4,822
Panel 29 Round 3 5,713
Panel 30 Round 1 7,967
July-December 2025 9,708
Panel 29 Round 4 4,928
Panel 30 Round 2 4,780

* RU-level sample size for this table derived from the field management system counts and operational reports detailing the fielded sample.

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Table A.2. MEPS household survey data collection results, all panels*

Panel/Round Original sample Split cases (movers) Student cases Out-of-scope cases Net sample Completes Average interviewer hours/ complete Response rate (%)
Panel 1 Round 1 10,799 675 125 165 11,434 9,496 10.4 83.1
Round 2 9,485 310 74 101 9,768 9,239 8.7 94.6
Round 3 9,228 250 28 78 9,428 9,031 8.6 95.8
Round 4 9,019 261 33 89 9,224 8,487 8.5 92.0
Round 5 8,477 80 5 66 8,496 8,369 6.5 98.5
Panel 2 Round 1 6,461 431 71 151 6,812 5,660 12.9 83.1
Round 2 5,638 204 27 54 5,815 5,395 9.1 92.8
Round 3 5,382 166 15 52 5,511 5,296 8.5 96.1
Round 4 5,290 105 27 65 5,357 5,129 8.3 95.7
Round 5 5,127 38 2 56 5,111 5,049 6.7 98.8
Panel 3 Round 1 5,410 349 44 200 5,603 4,599 12.7 82.1
Round 2 4,581 106 25 39 4,673 4,388 8.3 93.9
Round 3 4,382 102 4 42 4,446 4,249 7.3 95.5
Round 4 4,243 86 17 33 4,313 4,184 6.7 97.0
Round 5 4,183 23 1 26 4,181 4,114 5.6 98.4
Panel 4 Round 1 7,103 371 64 134 7,404 5,948 10.9 80.3
Round 2 5,918 197 47 40 6,122 5,737 7.2 93.7
Round 3 5,731 145 10 39 5,847 5,574 6.9 95.3
Round 4 5,567 133 35 39 5,696 5,540 6.8 97.3
Round 5 5,547 52 4 47 5,556 5,500 6.0 99.0
Panel 5 Round 1 5,533 258 62 103 5,750 4,670 11.1 81.2
Round 2 4,655 119 27 27 4,774 4,510 7.7 94.5
Round 3 4,496 108 17 24 4,597 4,437 7.2 96.5
Round 4 4,426 117 20 41 4,522 4,396 7.0 97.2
Round 5 4,393 47 12 32 4,420 4,357 5.5 98.6
Panel 6 Round 1 11,026 595 135 200 11,556 9,382 10.8 81.2
Round 2 9,351 316 49 50 9,666 9,222 7.2 95.4
Round 3 9,183 215 23 41 9,380 9,001 6.5 96.0
Round 4 8,977 174 32 66 9,117 8,843 6.6 97.0
Round 5 8,830 94 14 46 8,892 8,781 5.6 98.8
Panel 7 Round 1 8,339 417 76 122 8,710 7,008 10.0 80.5
Round 2 6,991 190 40 24 7,197 6,802 7.2 94.5
Round 3 6,779 169 21 32 6,937 6,673 6.5 96.2
Round 4 6,655 133 17 34 6,771 6,593 7.0 97.4
Round 5 6,578 79 11 39 6,629 6,529 5.7 98.5
Panel 8 Round 1 8,706 441 73 175 9,045 7,177 10.0 79.3
Round 2 7,159 218 52 36 7,393 7,049 7.2 95.4
Round 3 7,035 150 13 33 7,165 6,892 6.5 96.2
Round 4 6,878 149 27 53 7,001 6,799 7.3 97.1
Round 5 6,795 71 8 41 6,833 6,726 6.0 98.4
Panel 9 Round 1 8,939 417 73 179 9,250 7,205 10.5 77.9
Round 2 7,190 237 40 40 7,427 7,027 7.7 94.6
Round 3 7,005 189 24 31 7,187 6,861 7.1 95.5
Round 4 6,843 142 23 44 6,964 6,716 7.4 96.5
Round 5 6,703 60 8 43 6,728 6,627 6.1 98.5
Panel 10 Round 1 8,748 430 77 169 9,086 7,175 11.0 79.0
Round 2 7,148 219 36 22 7,381 6,940 7.8 94.0
Round 3 6,921 156 10 31 7,056 6,727 6.8 95.3
Round 4 6,708 155 13 34 6,842 6,590 7.3 96.3
Round 5 6,596 55 9 38 6,622 6,461 6.2 97.6
Panel 11 Round 1 9,654 399 81 162 9,972 7,585 11.5 76.1
Round 2 7,572 244 42 24 7,834 7,276 7.8 92.9
Round 3 7,263 170 15 25 7,423 7,007 6.9 94.4
Round 4 7,005 139 14 36 7,122 6,898 7.2 96.9
Round 5 6,895 51 7 44 6,905 6,781 5.5 98.2
Panel 12 Round 1 7,467 331 86 172 7,712 5,901 14.2 76.5
Round 2 5,901 157 27 27 6,058 5,584 9.1 92.2
Round 3 5,580 105 13 12 5,686 5,383 8.1 94.7
Round 4 5,376 102 12 16 5,474 5,267 8.8 96.2
Round 5 5,261 50 8 21 5,298 5,182 6.4 97.8
Panel 13 Round 1 9,939 502 97 213 10,325 8,017 12.2 77.6
Round 2 8,008 220 47 23 8,252 7,809 9.0 94.6
Round 3 7,802 204 14 38 7,982 7,684 7.2 96.2
Round 4 7,670 162 17 40 7,809 7,576 7.5 97.0
Round 5 7,576 70 15 38 7,623 7,461 6.1 97.9
Panel 14 Round 1 9,899 394 74 140 10,227 7,650 12.3 74.8
Round 2 7,669 212 29 27 7,883 7,239 8.3 91.8
Round 3 7,226 144 23 34 7,359 6,980 7.3 94.9
Round 4 6,974 112 23 30 7,079 6,853 7.7 96.8
Round 5 6,845 55 9 30 6,879 6,761 6.2 98.3
Panel 15 Round 1 8,968 374 73 157 9,258 6,802 13.2 73.5
Round 2 6,811 171 19 21 6,980 6,435 8.9 92.2
Round 3 6,431 134 23 22 6,566 6,261 7.2 95.4
Round 4 6,254 116 15 26 6,359 6,165 7.8 97.0
Round 5 6,156 50 5 19 6,192 6,078 6.0 98.2
Panel 16 Round 1 10,417 504 98 555 10,940 8,553 11.4 78.2
Round 2 8,353 248 40 32 8,821 8,351 7.6 94.7
Round 3 8,160 223 19 27 8,375 8,236 6.4 96.1
Round 4 8,048 151 16 13 8,390 8,162 6.6 97.3
Round 5 7,969 66 13 25 8,198 7,998 5.5 97.6
Panel 17 Round 1 9,931 490 92 127 10,386 8,121 11.7 78.2
Round 2 8,113 230 35 19 8,359 7,874 7.9 94.2
Round 3 7,869 180 15 15 8,049 7,663 6.3 95.2
Round 4 7,656 199 19 30 7,844 7,494 7.4 95.5
Round 5 7,485 87 10 23 7,559 7,445 6.1 98.5
Panel 18 Round 1 9,950 435 83 111 10,357 7,683 12.3 74.2
Round 2 7,691 264 32 16 7,971 7,402 9.2 92.9
Round 3 7,402 235 21 22 7,635 7,213 7.6 94.5
Round 4 7,203 189 14 22 7,384 7,172 7.5 97.1
Round 5 7,163 94 12 15 7,254 7,138 6.2 98.4
Panel 19 Round 1 9,970 492 70 115 10,417 7,475 13.5 71.8
Round 2 7,460 222 23 24 7,681 7,188 8.4 93.6
Round 3 7,168 187 12 17 7,350 6,962 7.0 94.7
Round 4 6,946 146 20 23 7,089 6,858 7.4 96.7
Round 5 6,856 75 7 24 6,914 6,794 5.9 98.3
Panel 20 Round 1 10,854 496 85 117 11,318 8,318 12.5 73.5
Round 2 8,301 243 39 22 8,561 7,998 8.3 93.4
Round 3 7,987 173 17 26 8,151 7,753 6.8 95.1
Round 4 7,729 161 19 31 7,878 7,622 7.2 96.8
Round 5 7,611 99 13 23 7,700 7,421 6.0 96.4
Panel 21 Round 1 9,851 462 92 89 10,316 7,674 12.6 74.4
Round 2 7,661 207 32 17 7,883 7,327 8.5 93.0
Round 3 7,327 166 14 19 7,488 7,043 7.2 94.1
Round 4 7,025 119 14 20 7,138 6,907 7.0 96.8
Round 5 6,914 42 8 34 6,930 6,778 5.9 97.8
Panel 22 Round 1 9,835 352 68 86 10,169 7,381 12.8 72.6
Round 2 7,371 166 19 11 7,545 7,039 8.5 93.3
Round 3 7,071 100 12 19 7,164 6,808 6.7 95.0
Round 4 6,815 91 13 18 6,901 6,672 6.8 96.7
Round 5 6,670 35 7 12 6,700 6,584 5.3 98.3
Panel 23 Round 1 9,960 1,931 46 110 10,089 7,351 12.5 72.9
Round 2 7,387 106 14 15 7,492 6,960 8.2 92.9
Round 3 6,987 102 11 18 7,082 6,703 6.1 94.6
Round 4 6,704 74 10 12 6,776 6,522 6.6 96.2
Round 5 6,503 34 4 5 6,536 6,383 5.3 97.7
Round 6 6,498 90 10 18 6,480 5,120 4.8 79.0
Round 7 5,176 36 5 6 5,170 4,513 5.2 87.3
Round 8 4,558 27 3 10 4,548 3,984 5.8 87.6
Round 9 4,006 10 4 10 3,996 3,603 4.7 90.2
Panel 24 Round 1 9,976 153 43 82 10,090 7,186 11.8 71.2
Round 2 7,211 98 19 5 7,323 6,777 7.9 92.5
Round 3 6,812 76 9 7 6,890 6,289 6.0 91.3
Round 4 6,335 44 4 13 6,370 5,446 5.1 85.5
Round 5 5,510 31 4 15 5,495 4,770 5.3 86.8
Round 6 4,816 22 8 8 4,808 3,959 5.7 82.3
Round 7 4,007 28 0 5 4,002 3,500 5.3 87.5
Round 8 3,528 14 0 9 3,519 3,121 5.9 88.7
Round 9 3,135 11 1 6 3,129 2,988 4.5 95.5
Panel 25 Round 1 10,008 184 38 78 10,152 6,265 10.8 61.7
Round 2 5,907 49 14 12 5,958 4,677 5.5 78.5
Round 3 5,191 38 5 2 5,189 4,230 6.1 81.5
Round 4 4,314 40 10 7 4,307 3,685 7.3 85.6
Round 5 3,712 11 5 6 3,706 3,278 5.3 88.4
Panel 26 Round 1 9,674 160 29 68 9,795 5,882 11.1 60.1
Round 2 6,047 83 11 2 6,045 4,799 9.0 79.4
Round 3 4,882 42 4 6 4,876 4,103 6.8 84.1
Round 4 4,165 30 11 4 4,161 3,805 7.6 94.4
Round 5 3,817 11 2 8 3,809 3,541 4.7 93.0
Panel 27 Round 1 10,085 193 28 78 10,007 6,158 13.2 61.5
Round 2 6,288 68 11 3 6,285 5,368 8.9 85.4
Round 3 5,434 37 6 5 5,429 4,818 7.1 88.8
Round 4 4,880 40 3 12 4,868 4,509 7.3 92.6
Round 5 4,551 21 4 7 4,544 4,262 5.5 93.8
Panel 28 Round 1 10,110 175 19 75 10,035 6,527 13.7 65.0
Round 2 6,640 62 7 5 6,635 5,766 8.7 86.9
Round 3 5,834 42 2 8 5,826 5,143 7.4 88.3
Round 4 5,193 51 5 11 5,182 4,812 7.6 92.9
Round 5 4,822 13 2 9 4,828 4,582 5.5 94.9
Panel 29 Round 1 10,424 251 49 107 10,617 6,537 14.9 61.6
Round 2 6,527 77 10 6 6,686 5,674 10.0 85.1
Round 3 5,713 40 1 6 5,748 4,894 7.5 85.1
Round 4 4,928 34 3 18 4,947 4,510 7.4 91.2
Round 5                
Panel 30 Round 1 7,967 96 27 105 7,985 4,745 14.8 59.4
Round 2 4,780 48 2 4 4,826 3,979 9.3 82.4
Round 3                
Round 4                
Round 5                

* Figures in the table are weighted to reflect results of the interim nonresponse subsampling procedure implemented in the first Round of Panel 16.

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Table A.3. Response rates by data collection year

Year/Panel Round 1 Round 2 Round 3 Round 4 Round 5 Round 6 Round 7 Round 8 Round 9
2010
Panel 15 73.5 92.2
Panel 14 94.9 96.8
Panel 13 97.9
2011
Panel 16 78.2 94.8
Panel 15 95.4 97.0
Panel 14 98.3
2012
Panel 17 78.2 94.2
Panel 16 96.1 97.3
Panel 15 98.2
2013
Panel 18 74.2 92.9
Panel 17 95.2 95.5
Panel 16 97.6
2014
Panel 19 71.8 93.6
Panel 18 94.5 97.1
Panel 17 98.5
2015
Panel 20 73.5 93.4
Panel 19 94.7 96.7
Panel 18 98.4
2016
Panel 21 74.4 93.0
Panel 20 95.1 96.8
Panel 19 98.3
2017
Panel 22 72.6 93.3
Panel 21 94.1 96.8
Panel 20 96.4
2018
Panel 23 72.9 92.9
Panel 22 95.0 96.7
Panel 21 97.8
2019
Panel 24 71.2 92.5
Panel 23 94.6 96.2
Panel 22 98.3
2020
Panel 25 61.7 78.5
Panel 24 91.3 85.5
Panel 23 97.7 79.0
2021
Panel 26 60.1 79.4
Panel 25 81.5 85.6
Panel 24 86.8 82.3
Panel 23 87.3 87.6
2022
Panel 27 61.5 85.4
Panel 26 84.1 91.4
Panel 25 88.6
Panel 24 87.5 88.7
Panel 23 90.2
2023
Panel 28 65.0 86.9
Panel 27 88.8 92.6
Panel 26 93.0
Panel 24     95.5
2024
Panel 29 61.6 85.1
Panel 28 88.3 92.9
Panel 27 93.8
2025
Panel 30 59.4 82.4
Panel 29 85.1 91.2
Panel 28 94.9

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Table A.4. Summary of MEPS Round 1 response and nonresponse

Response and nonresponse components 2014
P19R1
2015
P20R1
2016
P21R1
2017
P22R1
2018
P23R1
2019
P24R1
2020
25R1
2021
P26R1
2022
P27R1
2023
P28R1
2024
P29R1
2025
P30R1
Total sample 10,532 11,435 10,405 10,255 10,199 10,172 10,230 9,863 10,085 10,116 10,724 8,090
Out of scope (%) 1.1 1.0 0.9 0.8 1.1 0.8 0.8 0.7 0.8 0.8 1.0 1.3
Complete (%) 71.8 73.5 74.4 72.6 72.1 70.6 61.2 59.6 61.1 64.5 61.0 58.7
Nonresponse (%) 28.2 26.5 25.6 27.4 26.9 28.6 38.0 39.7 38.2 34.7 38.0 40.0
Refusal (%) 22.4 21.0 20.2 21.8 22.1 24.0 28.7 31.2 30.4 29.7 32.0 33.3
Not located (%) 4.2 4.3 3.7 3.9 3.1 3.1 3.2 4.3 3.3 2.5 2.8 3.0
Other nonresponse (%) 1.6 1.2 1.7 1.7 1.7 1.5 6.1 4.2 4.5 2.5 3.3 3.7

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Table A.5. Summary of Round 1 response by NHIS completion status

NHIS completion status 2014
P19R1
2015
P20R1
2016
P21R1
2017
P22R1
2018
P23R1
2019
P24R1
2020
P25R1
2021
P26R1
2022
P27R1
2023
P28R1
2024
P29R1
2025
P30R1
Original NHIS sample (N) 9,970 10,854 9,851 9,835 9,839 9,864 10,224 9,863 10,085 10,110 10,724 8,090
Percentage complete in NHIS 81.9 80.6 77.6 81.0 80.4 84.2 89.1 85.2 83.0 84.9 81.4 82.4
Percentage partial complete in NHIS 18.1 19.4 22.4 19.0 19.6 15.8 10.9 14.8 17.0 15.1 18.6 17.6
Percentage complete for NHIS completes 74.5 75.9 77.3 75.4 75.4 73.5 62.9 62.2 63.4 66.8 64.5 61.4
Percentage complete for NHIS partial completes 58.9 63.1 64.8 62.0 63.6 60.3 47.3 44.5 49.4 51.5 45.1 45.5

Note: Figures shown are based on original NHIS sample and exclude reporting units added to the sample as “splits” and “students.”

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Table A.6. Summary of MEPS Round 1 results for all reporting units (RUs) who ever refused, Panels 15–30

Panel Net sample (N) Ever refused (%) Converted (%) Final refusal rate (%) Final response rate (%)
Panel 15 9,258 29.4 26.6 21.0 73.5
Panel 16 10,940 26.3 30.9 17.6 78.2
Panel 17 10,386 25.3 30.2 17.2 78.2
Panel 18 10,357 25.5 25.0 18.1 74.2
Panel 19 10,418 30.1 23.3 22.4 71.8
Panel 20 11,318 30.1 29.2 21.0 73.5
Panel 21 10,316 29.1 29.0 20.2 74.4
Panel 22 10,169 30.1 27.6 21.8 72.6
Panel 23 10,089 31.3 25.6 22.4 72.9
Panel 24 10,090 32.6 23.4 24.2 71.2
Panel 25 10,152 34.8 12.3 30.5 61.7
Panel 26 9,795 40.5 19.3 32.6 60.1
Panel 27 10,007 37.8 14.8 32.1 61.5
Panel 28 10,035 36.8 16.3 30.7 65.0
Panel 29 10,617 39.4 15.8 33.1 61.6
Panel 30 7,985 40.7 14.0 34.8 59.4

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Table A.7. Summary of MEPS Round 1 results for reporting units (RUs) who were ever traced, Panels 15–30

Panel Total sample (N) Ever traced (%) Not located (%)
Panel 15 9,415 16.7 4.1
Panel 16 11,019 18.2 3.0
Panel 17 10,513 18.7 3.6
Panel 18 10,468 16.0 4.3
Panel 19 10,532 19.5 4.1
Panel 20 11,435 14.0 4.3
Panel 21 10,405 12.8 3.7
Panel 22 10,228 13.0 3.9
Panel 23 10,199 12.7 3.0
Panel 24 10,172 12.6 3.0
Panel 25 10,230 11.1 3.2
Panel 26 9,863 10.8 4.3
Panel 27 10,085 10.6 3.3
Panel 28 10,110 9.8 2.5
Panel 29 10,724 9.4 2.8
Panel 30 8,090 10.7 3.0

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Table A.8. Interview timing comparison (mean minutes per interview, single-session interviews)

Round 2012 Panel 17 2013 Panel 18 2014 Panel 19 2015 Panel 20 2016 Panel 21 2017 Panel 22 2018 Panel 23 2019 Panel 24 2020 Panel 25 2021 Panel 26 2022 Panel 27 2023 Panel 28 2024 Panel 29 2025 Panel 30
Round 1 67.8 78.0 85.5 76.4 75.5 79.9 78.1 79.5 89.1 93.0 82.7 80.9 81.1 81.8
Round 2 90.2 102.9 92.3 86.3 85.3 88.8 88.2 87.0 89.7 93.3 79.3 79.7 88.2 91.1
Round 3 94.3 103.1 94.5 89.7 93.4 93.0 92.6 98.5 99.6 90.1 86.5 89.8 93.9
Round 4 99.6 89.0 84.6 80.5 82.7 84.3 86.8 86.2 93.4 76.5 78.9 83.1 86.0
Round 5 92.2 87.4 84.1 85.3 76.0 78.8 78.7 97.1 75.6 74.3 75.4 77.8
Round 6 88.4 89.7
Round 7 96.6 85.4
Round 8 90.1 78.5
Round 9 76.5 73.1

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Table A.9. Mean contact attempts by NHIS completion status, Round 1

Contact type Panel 21, Round 1 Panel 22, Round 1 Panel 23, Round 1 Panel 24, Round 1 Panel 25, Round 1 Panel 26, Round 1 Panel 27, Round 1 Panel 28, Round 1 Panel 29, Round 1 Panel 30, Round 1
All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial All RUs Complete Partial
N 9,851 7,645 2,206 9,835 7,963 1,872 9,839 7,913 1,926 9,864 8,306 1,558 9,866 8,814 1,052 9,509 8,113 1,396 9,700 8,077 1,623 10,110 8,579 1,531 10,724 8,729 1,995 8,090 6,670 1,420
% of all reporting units (RUs) 100 77.6 22.4 100 81.0 19.0 100 80.4 19.6 100 84.2 15.8 100 89.3 10.7 100 85.3 14.7 100 83.3 16.7 100 84.9 15.1 100 81.4 18.6 100 82.4 17.6
In-person 7.0 6.9 8.3 6.3 6.1 7.3 6.2 6.0 7.2 5.5 5.4 6.3 2.6 2.5 2.6 2.4 2.3 3.1 5.6 6.1 5.7 5.5 5.3 6.7 5.2 5.1 6.1 5.4 5.2 6.6
Telephone 2.0 1.9 2.4 1.5 1.5 1.7 1.5 1.4 1.7 1.3 1.2 1.6 9.7 9.5 11.6 8.8 8.7 9.8 8.7 8.7 9.4 13.3 13.1 14.4 14.3 14.0 16.0 15.4 15.2 16.2
CAVI - - - - - - - - - - - - - - - - - - 10.6 10.6 11.3 8.9 8.8 9.8 11.4 11.4 11.5 7.8 7.7 8.2
Total 9.3 8.9 11.0 8.4 8.1 9.6 8.2 7.9 9.5 7.3 7.1 8.5 14.4 14.1 17.0 13.1 12.8 14.9 8.4 8.2 9.3 8.5 8.1 10.3 8.8 8.5 10.3 8.8 8.4 10.4

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Table A.10 Signing rates for medical provider authorization forms

Panel/round Signature method Authorization forms requested Authorization forms signed Signing rate (%)
Panel 1 Round 1 3,562 2,624 73.7
Round 2 19,874 14,145 71.2
Round 3 17,722 12,062 68.1
Round 4 17,133 10,542 61.5
Round 5 12,544 6,763 53.9
Panel 2 Round 1 2,735 1,788 65.4
Round 2 13,461 9,433 70.1
Round 3 11,901 7,537 63.3
Round 4 11,164 6,485 58.1
Round 5 8,104 4,244 52.4
Panel 3 Round 1 2,078 1,349 64.9
Round 2 10,335 6,463 62.5
Round 3 8,716 4,797 55.0
Round 4 8,761 4,246 48.5
Round 5 6,913 2,911 42.1
Panel 4 Round 1 2,400 1,607 67.0
Round 2 12,711 8,434 66.4
Round 3 11,078 6,642 60.0
Round 4 11,047 6,888 62.4
Round 5 8,684 5,096 58.7
Panel 5 Round 1 1,243 834 67.1
Round 2 14,008 9,618 68.7
Round 3 12,869 8,301 64.5
Round 4 13,464 9,170 68.1
Round 5 10,888 7,025 64.5
Panel 6 Round 1 2,783 2,012 72.3
Round 2 29,861 22,872 76.6
Round 3 26,068 18,219 69.9
Round 4 27,146 20,082 74.0
Round 5 21,022 14,581 69.4
Panel 7 Round 1 2,298 1,723 75.0
Round 2 22,302 17,557 78.7
Round 3 19,312 13,896 72.0
Round 4 16,934 13,725 81.1
Round 5 14,577 11,099 76.1
Panel 8 Round 1 2,287 1,773 77.5
Round 2 22,533 17,802 79.0
Round 3 19,530 14,064 72.0
Round 4 19,718 14,599 74.0
Round 5 15,856 11,106 70.0
Panel 9 Round 1 2,253 1,681 74.6
Round 2 22,668 17,522 77.3
Round 3 19,601 13,672 69.8
Round 4 20,147 14,527 72.1
Round 5 15,963 10,720 67.2
Panel 10 Round 1 2,068 1,443 69.8
Round 2 22,582 17,090 75.7
Round 3 18,967 13,396 70.6
Round 4 19,087 13,296 69.7
Round 5 15,787 10,476 66.4
Panel 11 Round 1 2,154 1,498 69.5
Round 2 23,957 17,742 74.1
Round 3 20,756 13,400 64.6
Round 4 21,260 14,808 69.7
Round 5 16,793 11,482 68.4
Panel 12 Round 1 1,695 1,066 62.9
Round 2 17,787 12,524 70.4
Round 3 15,291 10,006 65.4
Round 4 15,692 10,717 68.3
Round 5 12,780 8,367 65.5
Panel 13 Round 1 2,217 1,603 72.3
Round 2 24,357 18,566 76.2
Round 3 21,058 14,826 70.4
Round 4 21,673 15,632 72.1
Round 5 17,158 11,779 68.7
Panel 14 Round 1 2,128 1,498 70.4
Round 2 23,138 17,739 76.7
Round 3 19,024 13,673 71.9
Round 4 18,532 12,824 69.2
Round 5 15,444 10,201 66.1
Panel 15 Round 1 1,680 1,136 67.6
Round 2 18,506 13,628 73.6
Round 3 16,686 11,652 69.8
Round 4 16,260 11,139 68.5
Round 5 13,443 8,420 62.6
Panel 16 Round 1 1,811 1,223 67.5
Round 2 23,718 17,566 74.1
Round 3 21,780 14,828 68.1
Round 4 21,537 16,329 75.8
Round 5 16,688 12,028 72.1
Panel 17 Round 1 1,655 1,117 67.5
Round 2 21,749 17,694 81.4
Round 3 19,292 15,125 78.4
Round 4 20,086 15,691 78.1
Round 5 15,064 11,873 78.8
Panel 18 Round 1 1,677 1,266 75.5
Round 2 22,714 18,043 79.4
Round 3 20,728 15,827 76.4
Round 4 17,092 13,704 80.2
Round 5 15,448 11,796 76.4
Panel 19 Round 1 2,189 1,480 67.6
Round 2 22,671 17,190 75.8
Round 3 20,582 14,534 70.6
Round 4 17,102 13,254 77.5
Round 5 15,330 11,425 74.5
Panel 20 Round 1 2,354 1,603 68.1
Round 2 25,334 18,479 72.9
Round 3 22,851 15,862 69.4
Round 4 18,234 14,026 76.9
Round 5 16,274 12,100 74.4
Panel 21 Round 1 2,037 1,396 68.5
Round 2 22,984 17,295 75.2
Round 3 20,802 14,898 71.6
Round 4 16,487 13,110 79.5
Round 5 20,443 16,247 79.5
Panel 22 Round 1 2,274 1,573 69.2
Round 2 22,913 17,530 76.5
Round 3 26,436 19,496 73.7
Round 4 23,249 18,097 77.8
Round 5 17,171 12,168 70.9
Panel 23 Round 1 1,982 1,533 77.3
Round 2 29,576 21,850 73.9
Round 3 23,365 14,475 62.4
Round 4 19,220 13,483 70.2
Round 5 17,569 10,903 62.1
Round 6 12,701 8,002 63.0
Round 7 13,254 8,108 61.2
Round 8 11,589 7,624 65.8
Round 9 eSignature 597 542 90.8
DocuSign 5,867 4,528 77.2
Paper 2,601 1,172 45.1
Combined 9,065 6,242 68.9
Panel 24 Round 1 2,285 1,306 57.2
Round 2 24,755 15,865 64.1
Round 3 22,657 11,522 50.9
Round 4 14,612 7,716 52.8
Round 5 15,992 8,941 55.9
Round 6 11,366 6,658 58.6
Round 7 eSignature 860 799 92.9
DocuSign 6,856 4,997 72.9
Paper 3,032 1,254 41.4
Combined 10,748 7,050 65.6
Round 8 eSignature 1,121 1,055 94.1
DocuSign 4,997 3,500 70.0
Paper 1,625 661 40.7
Combined 7,743 5,216 67.4
Round 9 eSignature 520 497 95.6
DocuSign 4,718 3,171 67.2
Paper 1,946 733 37.7
Combined 7,184 4,401 61.3
Panel 25 Round 1 3,110 1,242 39.9
Round 2 15,259 7,292 47.8
Round 3 15,932 8,100 50.8
Round 4 11,252 7,204 64.0
Round 5 eSignature 3,796 3,570 94.0
DocuSign 3,336 2,339 70.1
Paper 1,877 431 23.0
Combined 9,009 6,340 70.4
Panel 26 Round 1 2,432 1,151 47.3
Round 2 17,765 10,564 59.5
Round 3 eSignature 7,510 7,043 93.8
DocuSign 4,668 2,980 63.8
Paper 2,964 419 14.1
Combined 15,142 10,442 69.0
Round 4 eSignature 6,494 6,295 95.4
DocuSign 2,544 1,420 55.8
Paper 1,351 184 13.6
Combined 10,389 7,799 75.1
Round 5 eSignature 946 893 94.4
DocuSign 6,057 4,250 70.2
Paper 1,827 461 25.2
Combined 8,830 5,604 63.5
Panel 27 Round 1 eSignature 1,222 1,147 93.9
DocuSign 523 285 54.5
Paper 477 39 8.2
Combined 2,222 1,471 66.2
Round 2 eSignature 10,831 10,286 95.0
DocuSign 4,744 2,026 42.7
Paper 2,855 192 6.7
Combined 18,430 12,504 67.8
Round 3 eSignature 8,199 7,648 93.3
DocuSign 4,961 2,651 53..4
Paper 2,941 197 6..7
Combined 16,101 10,496 56.2
Round 4 eSignature 7,345 7,120 96.9
DocuSign 3,378 2,296 68.0
Paper 1,773 197 11.1
Combined 12,496 9,613 76.9
Round 5 eSignature 2,413 2,237 92.7
DocuSign 5,926 4,396 74.2
Paper 1,932 206 10.7
Combined 10,271 6,839 66.6
Panel 28 Round 1 eSignature 1,539 1,451 94.3
DocuSign 469 241 51.4
Paper 609 22 3.6
Combined 2,617 1,714 65.5
Round 2 eSignature 13,940 13,318 95.5
DocuSign 3,794 2,015 53.1
Paper 3,442 135 3.9
Combined 21,176 15,468 73.0
Round 3 eSignature 10,886 10,195 93.7
DocuSign 4,271 2,491 58.3
Paper 3,479 117 3.4
Combined 18,636 12,803 68.7
Round 4 eSignature 6,965 6,650 95.5
DocuSign 5,376 3,894 72.4
Paper 1,875 132 7.0
Combined 14,216 10,676 75.1
Round 5 eSignature 3,707 3,522 95.0
DocuSign 5,989 4,357 72.8
Paper 2,274 140 6.2
Combined 11,970 8,019 67.0
Panel 29 Round 1 eSignature 1,489 1,422 95.5
DocuSign 490 268 54.7
Paper 511 29 5.7
Combined 2,490 1,719 69.0
Round 2 eSignature 13,455 12,744 94.7
DocuSign 5,182 2,758 53.2
Paper 3,473 116 3.3
Combined 22,110 15,618 70.6
Round 3 eSignature 8,097 7,662 94.6
DocuSign 6,822 4,391 64.4
Paper 3,172 100 3.2
Combined 18,091 12,153 67.2
Round 4 eSignature 6,220 6,010 96.6
DocuSign 5,594 4,228 75.6
Paper 1,900 95 5.0
Combined 13,714 10,333 75.3
Panel 30 Round 1 eSignature 773 742 96.0
DocuSign 362 206 56.9
Paper 358 16 4.5
Combined 1,493 964 64.6
Round 2 eSignature 6,337 6,061 95.6
DocuSign 5,676 3,481 61.3
Paper 2,465 104 4.2
Combined 14,478 9,646 66.6

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Table A.11. Interview length by mode for Panels 24-29

Panel/Round In-person Telephone CAVI
Panel 24 Round 9 75.9 69.8 77.1
Panel 26 Round 5 76.9 69.3 78.0
Panel 27 Round 3 86.8 78.8 88.7
Round 4 79.3 67.4 79.6
Round 5 74.4 66.1 76.5
Panel 28 Round 1 79.8 80.2 89.2
Round 2 80.2 68.5 78.1
Round 3 89.3

82.7

93.1
Round 4 82.3 73.9 85.3
Round 5 78.2 72.4 78.0
Panel 29 Round 1 79.8 78.6 96.6
Round 2 88.6 80.4 87.9
Round 3 94.2 89.1 94.0
Round 4 84.4 77.5 89.5
Panel 30 Round 1 80.4 86.5 87.5
Round 2 90.1 79.9 94.6

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Table A.12 Signing rates for pharmacy authorization forms

Panel/round Signature method Permission forms requested Permission forms signed Signing rate (%)
Panel 1 Round 3 19,913 14,468 72.7
Round 5 8,685 6,002 69.1
Panel 2 Round 3 12,241 8,694 71.0
Round 5 8,640 6,297 72.9
Panel 3 Round 3 9,016 5,929 65.8
Round 5 7,569 5,200 68.7
Panel 4 Round 3 11,856 8,280 69.8
Round 5 10,688 8,318 77.8
Panel 5 Round 3 9,248 6,852 74.1
Round 5 8,955 7,174 80.1
Panel 6 Round 3 19,305 15,313 79.3
Round 5 17,981 14,864 82.7
Panel 7 Round 3 14,456 11,611 80.3
Round 5 13,428 11,210 83.5
Panel 8 Round 3 14,391 11,533 80.1
Round 5 13,422 11,049 82.3
Panel 9 Round 3 14,334 11,189 78.1
Round 5 13,416 10,893 81.2
Panel 10 Round 3 13,928 10,706 76.9
Round 5 12,869 10,260 79.7
Panel 11 Round 3 14,937 11,328 75.8
Round 5 13,778 11,332 82.3
Panel 12 Round 3 10,840 8,242 76.0
Round 5 9,930 8,015 80.7
Panel 13 Round 3 15,379 12,165 79.1
Round 4 10,782 7,795 72.3
Round 5 9,451 6,635 70.2
Panel 14 Round 2 11,841 9,151 77.3
Round 3 9,686 7,091 73.2
Round 4 9,298 6,623 71.2
Round 5 8,415 6,011 71.4
Panel 15 Round 2 9,698 7,092 73.1
Round 3 8,684 6,189 71.3
Round 4 8,163 5,756 70.5
Round 5 7,302 4,485 66.9
Panel 16 Round 2 12,093 8,892 73.5
Round 3 10,959 7,591 69.3
Round 4 10,432 8,194 78.6
Round 5 8,990 6,928 77.1
Panel 17 Round 2 14,181 12,567 88.6
Round 3 9,715 7,580 78.0
Round 4 9,759 7,730 79.2
Round 5 8,245 6,604 80.1
Panel 18 Round 2 10,977 8,755 79.8
Round 3 9,757 7,573 77.6
Round 4 8,526 6,858 80.4
Round 5 7,918 6,173 78.0
Panel 19 Round 2 10,749 8,261 76.9
Round 3 9,618 6,902 71.8
Round 4 8,557 6,579 76.9
Round 5 7,767 5,905 76.0
Panel 20 Round 2 12,074 8,796 72.9
Round 3 10,577 7,432 70.3
Round 4 9,0994 6,945 76.3
Round 5 8,312 6,339 76.3
Panel 21 Round 2 10,783 7,985 74.1
Round 3 9,540 6,847 71.8
Round 4 8,172 6,387 78.2
Round 5 6,684 5,336 79.8
Panel 22 Round 2 10,510 7,919 75.4
Round 3 8,053 5,953 73.9
Round 4 7,284 5,670 77.8
Round 5 8,048 5,726 71.1
Panel 23 Round 2 8,834 6,514 73.8
Round 3 9,614 6,205 64.5
Round 4 8,486 5,900 69.5
Round 5 8,067 5,101 63.2
Round 6 5,668 3,418 60.3
Round 7 5,417 3,345 61.8
Round 8 5,182 3,341 64.5
Round 9 eSignature 303 269 88.8
DocuSign 2,587 1,983 76.7
Paper 1,240 563 45.4
Combined 4,130 2,815 68.2
Panel 24 Round 2 10,265 6,676 65.0
Round 3 9,096 4,831 53.1
Round 4 7,100 3,636 51.2
Round 5 6,528 3,682 56.4
Round 6 4,783 2,663 55.7
Round 7 eSignature 336 310 92.3
DocuSign 2,763 2,073 75.0
Paper 1,279 547 42.8
Combined 4,378 2,930 66.9
Round 8 eSignature 480 449 93.5
DocuSign 2,238 1,527 68.2
Paper 798 299 37.5
Combined 3,516 2,275 64.7
Round 9 eSignature 235 222 94.5
DocuSign 2,217 1,511 68.2
Paper 887 345 38.9
Combined 3,339 2,078 62.2
Panel 25 Round 2 6,783 3,180 46.9
Round 3 6,114 3,146 51.5
Round 4 4,640 2,888 62.2
Round 5 eSignature 1,667 1,572 94.3
DocuSign 1,416 983 69.4
Paper 787 181 23.0
Combined 3,870 2,736 70.7
Panel 26 Round 2 6,961 4,105 59.0
Round 3 eSignature 2,916 2,725 93.4
DocuSign 1,749 1,121 64.1
Paper 1,156 181 15.7
Combined 5,821 4,027 69.2
Round 4 eSignature 2,848 2,710 95.2
DocuSign 1,212 652 53.8
Paper 659 60 9.1
Combined 4,719 3,422 72.5
Round 5 eSignature 446 422 94.6
DocuSign 2,853 1,945 68..2
Paper 933 228 24.4
Combined 4,232 2,595 61.3
Panel 27 Round 2 eSignature 4,412 4,178 94.7
DocuSign 1,972 842 42.7
Paper 1,272 73 5.7
Combined 7,656 5,093 66.5
Round 3 eSignature 3,420 3,215 94.0
DocuSign 1,973 1,028 52.1
Paper 1,151 66 5.7
Combined 6,544 4,309 65.8
Round 4 eSignature 3,115 3,008 96.6
DocuSign 1,638 1,078 65.8
Paper 821 68 8.3
Combined 5,574 4,154 74.5
Round 5 eSignature 1,202 1,136 94.5
DocuSign 2,935 2,144 73.0
Paper 850 95 11.2
Combined 4,987 3,375 67.7
Panel 28 Round 2 eSignature 5,716 5,445 95.3
DocuSign 1,669 853 51.1
Paper 1,370 34 2.5
Combined 8,755 6,332 72.3
Round 3 eSignature 4,329 4,088 94.4
DocuSign 1,761 1,033 58.7
Paper 1,226 36 2.9
Combined 7,316 5,157 70.5
Round 4 eSignature 2,944 2,816 95.7
DocuSign 2,425 1,737 71.6
Paper 809 45 5.6
Combined 6,178 4,598 74.4
Round 5 eSignature 1,756 1,678 95.6
DocuSign 2,820 2,054 72.8
Paper 885 64 7.2
Combined 5,461 3,796 69.5
Panel 29 Round 2 eSignature 5,335 5,092 95.4
DocuSign 2,122 1,088 51.3
Paper 1,309 48 3.7
Combined 8,766 6,228 71.0
Round 3 eSignature 3,152 3,017 95.7
DocuSign 2,803 1,819 64.9
Paper 1,096 48 4.4
Combined 7,051 4,884 69.3
Round 4 eSignature 2,639 2,539 96.2
DocuSign 2,490 1,826 73.3
Paper 820 45 5.5
Combined 5.949 4,410 74.1
Panel 30 Round 2 eSignature 2,542 2,439 95.9
DocuSign 2,400 1,422 59.3
Paper 970 32 3.3
Combined 5.912 3,893 65.8

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Table A.13 Results of Self-Administered Questionnaire (SAQ) collection

Panel/Round Survey Mode SAQs requested SAQs completed SAQs refused Other nonresponse Response rate (%)
Panel 4* Round 4 13,936 12,265 288 1,367 87.9
Round 5 1,683 947 314 422 56.3
Combined, 2000 13,936 13,212 - - 94.8
Panel 5* Round 2 11,239 9,833 191 1,213 86.9
Round 3 1,314 717 180 417 54.6
Combined, 2000 11,239 10,550 - - 93.9
Round 4 7,812 6,790 198 824 86.9
Round 5 1,022 483 182 357 47.3
Combined, 2001 7,812 7,273 - - 93.1
Panel 6 Round 2 16,577 14,233 412 1,932 85.9
Round 3 2,143 1,213 230 700 56.6
Combined, 2001 16,577 15,446 - - 93.2
Round 4 15,687 13,898 362 1,427 88.6
Round 5 1,852 967 377 508 52.2
Combined, 2002 15,687 14,865 - - 94.8
Panel 7 Round 2 12,093 10,478 196 1,419 86.6
Round 3 1,559 894 206 459 57.3
Combined, 2002 12,093 11,372 - - 94.0
Round 4 11,703 10,125 285 1,292 86.5
Round 5 1,493 786 273 434 52.7
Combined, 2003 11,703 10,911 - - 93.2
Panel 8 Round 2 12,533 10,765 203 1,565 85.9
Round 3 1,568 846 234 488 54.0
Combined, 2003 12,533 11,611 - - 92.6
Round 4 11,996 10,534 357 1,105 87.8
Round 5 1,400 675 344 381 48.2
Combined, 2004 11,996 11,209 - - 93.4
Panel 9 Round 2 12,541 10,631 381 1,529 84.8
Round 3 1,670 886 287 496 53.1
Combined, 2004 12,541 11,517 - - 91.9
Round 4 11,913 10,357 379 1,177 86.9
Round 5 1,478 751 324 403 50.8
Combined, 2005 11,913 11,108 - - 93.2
Panel 10 Round 2 12,360 10,503 391 1,466 85.0
Round 3 1,626 787 280 559 48.4
Combined, 2005 12,360 11,290 - - 91.3
Round 4 11,726 10,081 415 1,230 86.0
Round 5 1,516 696 417 403 45.9
Combined, 2006 11,726 10,777 - - 91.9
Panel 11 Round 2 13,146 10,924 452 1,770 83.1
Round 3 1,908 948 349 611 49.7
Combined, 2006 13,146 11,872 - - 90.3
Round 4 12,479 10,771 622 1,086 86.3
Round 5 1,621 790 539 292 48.7
Combined, 2007 12,479 11,561 - - 92.6
Panel 12 Round 2 10,061 8,419 502 1,140 83.7
Round 3 1,460 711 402 347 48.7
Combined, 2007 10,061 9,130 - - 90.7
Round 4 9,550 8,303 577 670 86.9
Round 5 1,145 541 415 189 47.3
Combined, 2008 9,550 8,844 - - 92.6
Panel 13 Round 2 14,410 12,541 707 1,162 87.0
Round 3 1,630 829 439 362 50.9
Combined, 2008 14,410 13,370 - - 92.8
Round 4 13,822 12,311 559 952 89.1
Round 5 1,364 635 476 253 46.6
Combined, 2009 13,822 12,946 - - 93.7
Panel 14 Round 2 13,335 11,528 616 1,191 86.5
Round 3 1,542 818 426 298 53.1
Combined, 2009 13,335 12,346 - - 92.6
Round 4 12,527 11,041 644 839 88.1
Round 5 1,403 645 497 261 46.0
Combined, 2010 12,527 11,686 - - 93.3
Panel 15 Round 2 11,857 10,121 637 1,096 85.4
Round 3 1,491 725 425 341 48.6
Combined, 2010 11,857 10,846 - - 91.5
Round 4 11,311 9,804 572 935 86.7
Round 5 1,418 678 461 279 47.8
Combined, 2011 11,311 10,482 - - 92.6
Panel 16 Round 2 15,026 12,926 707 1393 86.0
Round 3 1,863 949 465 449 50.9
Combined, 2011 15,026 13,875 - - 92.3
Round 4 13,620 12,415 582 623 91.2
Round 5 1,112 516 442 154 46.4
Combined, 2012 13,620 12,931 - - 94.9
Panel 17 Round 2 14,181 12,567 677 937 88.6
Round 3 1,395 690 417 288 49.5
Combined, 2012 14,181 13,257 - - 93.5
Round 4 13,086 11,566 602 918 88.4
Round 5 1,429 655 504 270 45.8
Combined, 2013 13,086 12,221 - - 93.4
Panel 18 Round 2 13,158 10,805 785 1,568 82.1
Round 3 2,066 1,022 547 497 48.5
Combined, 2013 13,158 11,827 - - 89.9
Round 4 12,243 10,050 916 1,277 82.1
Round 5 2,063 936 721 406 45.4
Combined, 2014 12,243 10,986 - - 89.7
Panel 19 Round 2 12,664 10,047 1,014 1,603 79.3
Round 3 2,306 1,050 694 615 44.5
Combined, 2014 12,664 11,097 - - 87.6
Round 4 11,782 9,542 1,047 1,175 81.0
Round 5 2,131 894 822 414 42.0
Combined, 2015 11,782 10,436 - - 88.6
Panel 20 Round 2 14,077 10,885 1,223 1,966 77.3
Round 3 2,899 1,329 921 649 45.8
Combined, 2015 14,077 12,214 - - 86.8
Round 4 13,068 10,572 1,127 1,371 80.9
Round 5 2,262 1,001 891 370 44.3
Combined, 2016 13,068 11,573 - - 88.6
Panel 21 Round 2 13,143 10,212 1,170 1,761 77.7
Round 3 2,585 1,123 893 569 43.4
Combined, 2016 13,143 11,335 - - 86.2
Round 4 12,021 9,966 1,149 906 82.9
Round 5 2,078 834 884 360 40.1
Combined, 2017 12,021 10,800 - - 89.8
Panel 22 Round 2 12,304 9,929 1,086 1,289 80.7
Round 3 2,287 840 749 698 36.7
Combined, 2017 12,304 10,769 - - 87.5
Round 4 11,333 8,341 1,159 1,833 73.6
Round 5 2,090 811 896 383 38.8
Combined, 2018 11,333 9,152 - - 80.8
Panel 23 Round 2 12,349 8,711 1,364 1,289 70.5
Round 3 2,364 819 907 638 34.6
Combined, 2018 12,369 9,530 - - 77.2
Round 4 11,290 8,554 1,515 1,221 75.8
Round 5 2,711 983 923 805 36.3
Combined, 2019 11,290 9,537 - - 84.5
Round 6 8,537 4,732 682 3,123 55.4
Round 7 3,229 1,123 707 1,399 34.8
Combined, 2020 8,537 5,855 - - 68.6
Round 8 6,446 3,377 799 2,270 52.4
Round 9 2,654 724 633 1,297 27.3
Combined, 2021 6,446 4,101 - - 63.6
Panel 24 Round 2 12,027 8,726 1,641 1,660 72.6
Round 3 2,810 860 832 1,118 30.6
Combined, 2019 12,027 9,586 - - 79.7
Round 4 9,257 4,247 786 4,224 45.9
Round 5 4,224 1,476 838 1,910 34.9
Combined, 2020 9,257 5,723 - - 61.8
Round 6 6,440 3,196 819 2,425 49.6
Round 7 2,695 696 628 1,371 25.8
Combined, 2021 6.440 3,892 - - 60.4
Round 8 4,906 2,347 634 1,925 47.8
Round 9 2,415 413 632 1,730 17.1
Combined, 2022 4,906 2,760 - - 56.2
Panel 25 Round 2 8,109 3,555 529 4,025 43.8
Round 3 4,016 1,322 717 1,977 32.9
Combined, 2020 8,109 4,877 - - 60.1
Round 4 6,089 3,309 850 1,930 54.3
Round 5 2,325 655 583 1,087 28.2
Combined, 2021 6,089 3,964 - - 65.1
Panel 26 Round 2 8,419 4,609 1,009 2,801 54.7
Round 3 2,950 853 732 1,365 28.9
Combined, 2021 8,419 5,462 - - 64.9
Round 4 6,370 3,399 898 2,073 53.4
Round 5 2,665 551 720 1,394 20.7
Combined, 2022 6,370 3.950 - - 62.0
Panel 27 Round 2 9,690 4,669 1,529 3,492 48.2
Round 3 4,258 865 1,190 2,203 20.3
Combined, 2022 9,690 5,534 - - 57.1
Round 4 Web 5,497 2,898 21 2,578 52.7
Paper 2,400 671 1,104 625 28.0
Combined 7,897 3,569 1,125 3,203 45.2
Round 5 Paper 4,073 1,059 1,258 1,759 26.0
Combined, 2023 7,897 4,628 - - 58.6
Panel 28 Round 2 Web 7,108 3,597 22 3,489 50.6
Paper 3,237 890 1,530 817 27.5
Combined 10,345 4,487 1,552 4,306 43.4
Round 3 Paper 4,974 1,566 1,599 1,809 31.5
Combined, 2023 10,345 6,053   - 58.5
Round 4 Web 5,978 3,774   2,198 63.1
Paper 2,409 847   373 35.2
Combined 8,387 4,621   2,571 55.1
Round 5 Web 3,420 1,330 1 1,089 55.0
Paper 1,039 133 556 350 12.8
Combined 3,459 1,463 557 1,439 42.3
Combined, 2024 8,387 6,084     72.5
Panel 29 Round 2 Web 7,116 4,252   2.863 59.8
Paper 2,992 1,016   579 34.0
Combined 10,108 5,268   3,442 52.1
Round 3 Web 2,697 1,302 7 1,388 48.3
Paper 1,035 139 495 401 13.4
Combined 3,732 1,441 502 1,789 38.6
Combined, 2024 10,108 6,709   66.4
Round 4 Web 6,048 4,108 7 1.933 67.9
Paper 1,627 573 821 233 35.2
Combined 7,675 4,681 828 2,166 61.0
Panel 30 Round 2 Web 5,517 3,097 8 2,412 56.1
Paper 1,717 505 869 343 29.4
Combined 7,234 3,602 877 2,755 49.8

Note: Panels 1-3 are not included because modern SAQ collection began in Panel 4.

* Totals represent combined collection of the SAQ and the parent-administered questionnaire (PAQ).

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Table A.14 Results of Diabetes Care Supplement (DCS) collection*

Panel/Round DCSs requested DCSs completed Response rate (%)
Panel 4 Round 5 696 631 90.7
Panel 5 Round 3 550 508 92.4
Round 5 570 500 87.7
Panel 6 Round 3 1,166 1,000 85.8
Round 5 1,202 1,166 97.0
Panel 7 Round 3 870 848 97.5
Round 5 869 820 94.4
Panel 8 Round 3 971 885 91.1
Round 5 977 894 91.5
Panel 9 Round 3 1,003 909 90.6
Round 5 904 806 89.2
Panel 10 Round 3 1,060 939 88.6
Round 5 1,078 965 89.5
Panel 11 Round 3 1,188 1,030 86.7
Round 5 1,182 1,053 89.1
Panel 12 Round 3 917 825 90.0
Round 5 883 815 92.3
Panel 13 Round 3 1,278 1,182 92.5
Round 5 1,278 1,154 90.3
Panel 14 Round 3 1,174 1,048 89.3
Round 5 1,177 1,066 90.6
Panel 15 Round 3 1,117 1,000 89.5
Round 5 1,097 990 90.3
Panel 16 Round 3 1,425 1,283 90.0
Round 5 1,358 1,256 92.5
Panel 17 Round 3 1,315 1,177 89.5
Round 5 1,308 1,174 89.8
Panel 18 Round 3 1,362 1,182 86.8
Round 5 1,342 1,187 88.5
Panel 19 Round 3 1,272 1,124 88.4
Round 5 1,316 1,144 87.2
Panel 20 Round 3 1,412 1,190 84.5
Round 5 1,386 1,174 84.9
Panel 21 Round 3 1,422 1,170 82.5
Round 5 1,481 1,212 81.8
Panel 22 Round 3 1,453 1,177 81.0
Round 5 1,348 1,018 75.5
Panel 23 Round 3 1,464 1,101 75.2
Round 5 1,350 933 69.1
Round 7 1,018 648 63.7
Round 9 813 446 54.9
Panel 24 Round 3 1,350 843 62.4
Round 5 1,082 599 55.4
Round 7 817 443 54.2
Round 9 687 324 47.2
Panel 25 Round 3 963 514 53.4
Round 5 758 419 55.3
Panel 26 Round 3 894 516 57.7
Round 5 746 360 48.3
Panel 27 Round 3 1,146 523 45.6
Round 5 982 475 48.4
Panel 28 Round 3 1,220 629 51.6
Round 5 1,070 523 48.9
Panel 29 Round 3 1,225 608 49.6

Note: Panels 1-3 are not included because DCS collection began in Panel 4.

* Tables represent combined DCS/proxy DCS collection.

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Table A.15. Results of patient profile collection

Pharmacy Total number Total received Percentage received Total complete Completes as a percentage of total
2025 – P28R5 all mail collection
Total RUs 143 19 13.29 14 9.79
Total Pairs 214 28 13.08 24 11.21
2024 – P27R5 all mail collection
Total RUs 229 29 12.66 24 10.48
Total Pairs 335 33 9.85 33 9.85
2023 – P26R5 all mail collection
Total RUs 473 68 14.38 48 10.15
Total Pairs 682 86 12.61 72 10.56
2022 – P25R5 all mail collection
Total RUs 511 76 14.87 58 11.35
Total Pairs 720 93 12.92 80 11.11
2019 – P22R5 all mail collection
Total RUs 921 173 18.8 125 13.6
Total Pairs 1,387 199 14.3 183 13.2
2018 – P21R5 all mail collection
Total RUs 2,920 417 20.7 316 15.6
Total Pairs 4,116 486 16.6 425 14.5
2017 – P20R5 all mail collection
Total RUs 1,953 342 17.5 254 13.0
Total Pairs 2,723 372 13.7 326 12.0
2016 – P19R5 all mail collection
Total RUs 2,038 374 18.4 285 14.0
Total Pairs 2,854 430 15.1 394 13.8
2015 – P18R5 all mail collection
Total RUs 1,404 260 18.5 186 13.2
Total Pairs 2,042 289 14.2 255 12.5
2014 – P17R5 all mail collection
Total RUs 2,230 372 16.7 269 12.1
Total Pairs 3,233 443 13.7 386 11.9
2013 – P16R5 all mail collection
Total RUs 2,014 417 20.7 316 15.6
Total Pairs 2,911 486 16.6 425 14.5
2012 – P15R5 all mail collection
Total RUs 1,390 290 20.8 203 14.6
Total Pairs 1,990 348 17.4 290 14.5

Note: Patient profile collection was suspended for 2020–2023 due to expansion panels resulting from adjustments for COVID-19. Patient profile information is not readily available prior to 2012.

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Table A.16. Calls to respondent information line

Reason for call Spring 2000 (Panel 5 Round 1, Panel 4 Round 3, Panel 3 Round 5) Fall 2000 (Panel 5 Round 2, Panel 4 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address change 23 4.0 13 8.3 8 5.7
Appointment 37 6.5 26 16.7 28 19.9
Request callback 146 25.7 58 37.2 69 48.9
Refusal 183 32.2 20 12.8 12 8.5
Willing to participate 10 1.8 2 1.3 0 0.0
Other 157 27.6 35 22.4 8 5.7
Report a respondent deceased 5 0.9 1 0.6 0 0.0
Request a Spanish-speaking interview 8 1.4 1 0.6 0 0.0
Request SAQ help 0 0.0 0 0.0 16 11.3
Total 569 156 141

Reason for call Spring 2001 (Panel 6 Round 1, Panel 5 Round 3, Panel 4 Round 5) Fall 2001 (Panel 6 Round 2, Panel 5 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 27 3.7 17 12.7 56 15.7
Appointment 119 16.2 56 41.8 134 37.5
Request callback 259 35.3 36 26.9 92 25.8
No message 8 1.1 3 2.2 0 0.0
Other 29 4.0 7 5.2 31 8.7
Request SAQ help 0 0.0 2 1.5 10 2.8
Special needs 5 0.7 3 2.2 0 0.0
Refusal 278 37.9 10 7.5 25 7.0
Willing to participate 8 1.1 0 0.0 9 2.5
Total 733 134 357

Reason for call Spring 2002 (Panel 7 Round 1, Panel 6 Round 3, Panel 5 Round 5) Fall 2002 (Panel 7 Round 2, Panel 6 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 28 4.5 29 13.9 66 16.7
Appointment 77 12.5 71 34.1 147 37.1
Request callback 210 34.0 69 33.2 99 25.0
No message 6 1.0 3 1.4 5 1.3
Other 41 6.6 17 8.2 10 2.5
Request SAQ help 0 0.0 0 0.0 30 7.6
Special needs 1 0.2 0 0.0 3 0.8
Refusal 232 37.6 14 6.7 29 7.3
Willing to participate 22 3.6 5 2.4 7 1.8
Total 617 208 396

Reason for call Spring 2003 (Panel 8 Round 1, Panel 7 Round 3, Panel 6 Round 5) Fall 2003 (Panel 8 Round 2, Panel 7 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 20 4.2 33 13.7 42 17.9
Appointment 83 17.5 87 36.1 79 33.8
Request callback 165 34.9 100 41.5 97 41.5
No message 16 3.4 7 2.9 6 2.6
Other 9 1.9 8 3.3 3 1.3
Request SAQ help 0 0.0 0 0.0 1 0.4
Special needs 5 1.1 0 0.0 0 0.0
Refusal 158 33.4 6 2.5 6 2.6
Willing to participate 17 3.6 0 0.0 0 0.0
Total 473 241 234

Reason for call Spring 2004 (Panel 9 Round 1, Panel 8 Round 3, Panel 7 Round 5) Fall 2004 (Panel 9 Round 2, Panel 8 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 8 1.6 26 13.2 42 10.9
Appointment 67 13.3 76 38.6 153 39.7
Request callback 158 31.5 77 39.1 139 36.1
No message 9 1.8 5 2.5 16 4.2
Other 8 1.6 5 2.5 5 1.3
Proxy needed 5 1.0 2 1.0 0 0.0
Request SAQ help 0 0.0 0 0.0 2 0.5
Special needs 0 0.0 0 0.0 0 0.0
Refusal 228 45.4 6 3.0 27 7.0
Willing to participate 19 3.8 0 0.0 1 0.3
Total 502 197 385

Reason for call Spring 2005 (Panel 10 Round 1, Panel 9 Round 3, Panel 8 Round 5) Fall 2005 (Panel 10 Round 2, Panel 9 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 16 3.3 23 8.7 27 6.8
Appointment 77 15.7 117 44.3 177 44.4
Request callback 154 31.4 88 33.3 126 31.6
No message 14 2.9 11 4.2 28 7.0
Other 13 2.7 1 0.4 8 2.0
Proxy needed 0 0.0 0 0.0 0 0.0
Request SAQ help 0 0.0 0 0.0 1 0.3
Special needs 1 0.2 1 0.4 0 0.0
Refusal 195 39.8 20 7.6 30 7.5
Willing to participate 20 4.1 3 1.1 2 0.5
Total 490 264 399

Reason for call Spring 2006 (Panel 11 Round 1, Panel 10 Round 3, Panel 9 Round 5) Fall 2006 (Panel 11 Round 2, Panel 10 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 7 1.3 24 7.5 11 4.1
Appointment 61 11.3 124 39.0 103 38.1
Request callback 146 27.1 96 30.2 101 37.4
No message 72 13.4 46 14.5 21 7.8
Other 16 3.0 12 3.8 8 3.0
Proxy needed 0 0.0 0 0.0 0 0.0
Request SAQ help 0 0.0 0 0.0 0 0.0
Special needs 4 0.7 0 0.0 0 0.0
Refusal 216 40.1 15 4.7 26 9.6
Willing to participate 17 3.2 1 0.3 0 0.0
Total 539 318 270

Reason for call Spring 2007 (Panel 12 Round 1, Panel 11 Round 3, Panel 10 Round 5) Fall 2007 (Panel 12 Round 2, Panel 11 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 8 2.1 21 7.3 23 7.6
Appointment 56 14.6 129 44.8 129 42.6
Request callback 72 18.8 75 26.0 88 29.0
No message 56 14.6 37 12.8 33 10.9
Other 20 5.2 15 5.2 6 2.0
Proxy needed 0 0.0 0 0.0 0 0.0
Request SAQ help 0 0.0 0 0.0 0 0.0
Special needs 5 1.3 0 0.0 1 0.3
Refusal 160 41.8 10 3.5 21 6.9
Willing to participate 6 1.6 1 0.3 2 0.7
Total 383 288 303

Reason for call Spring 2008 (Panel 13 Round 1, Panel 12 Round 3, Panel 11 Round 5) Fall 2008 (Panel 13 Round 2, Panel 12 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 20 3.4 12 4.7 21 5.7
Appointment 92 15.5 117 45.9 148 39.9
Request callback 164 27.6 81 31.8 154 41.5
No message 82 13.8 20 7.8 22 5.9
Other 13 2.2 12 4.7 8 2.2
Proxy needed 0 0.0 0 0.0 0 0.0
Request SAQ help 0 0.0 0 0.0 0 0.0
Special needs 4 0.7 0 0.0 0 0.0
Refusal 196 32.9 13 5.1 18 4.9
Willing to participate 24 4.0 0 0.0 0 0.0
Total 595 255 371

Reason for call Spring 2009 (Panel 14 Round 1, Panel 13 Round 3, Panel 12 Round 5) Fall 2009 (Panel 14 Round 2, Panel 13 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 10 2.2 13 4.3 19 5.1
Appointment 49 10.8 87 29.0 153 41.1
Request callback 156 34.4 157 52.3 153 41.1
No message 48 10.6 23 7.7 20 5.4
Other 3 0.7 8 2.7 3 0.8
Proxy needed 0 0.0 0 0.0 0 0.0
Request SAQ help 0 0.0 0 0.0 0 0.0
Special needs 4 0.9 0 0.0 0 0.0
Refusal 183 40.3 11 3.7 24 6.5
Willing to participate 1 0.2 1 0.3 0 0.0
Total 454 300 372

Reason for call Spring 2010 (Panel 15 Round 1, Panel 14 Round 3, Panel 13 Round 5) Fall 2010 (Panel 15 Round 2, Panel 14 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 2 0.8 42 8.2 25 5.3
Appointment 44 18.0 214 41.6 309 66.0
Request callback 87 35.7 196 38.1 46 9.8
No message 17 7.0 33 6.4 17 3.6
Other 7 2.9 8 1.6 14 3.0
Request SAQ help 0 0.0 0 0.0 12 2.6
SAQ refusal 0 0.0 0 0.0 1 0.2
Special needs 1 0.4 1 0.2 1 0.2
Refusal 86 35.2 20 3.9 43 9.2
Willing to participate 0 0.0 0 0.0 0 0.0
Total 244 514 468

Reason for call Spring 2011 (Panel 16 Round 1, Panel 15 Round 3, Panel 14 Round 5) Fall 2011 (Panel 16 Round 2, Panel 15 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 16 3.4 46 8.0 72 9.8
Appointment 175 37.6 407 71.0 466 63.5
Request callback 81 17.4 63 11.0 69 9.4
No message 24 5.2 26 4.5 23 3.1
Other 12 2.6 8 1.4 25 3.4
Request SAQ help 1 0.2 2 0.3 32 4.4
SAQ refusal 0 0.0 0 0.0 46 6.3
Special needs 0 0.0 0 0.0 1 0.1
Refusal 157 33.7 21 3.7 0 0.0
Willing to participate 0 0.0 0 0 0.0
Total 466 573 734

Reason for call Spring 2012 (Panel 17 Round 1, Panel 16 Round 3, Panel 15 Round 5) Fall 2012 (Panel 17 Round 2, Panel 16 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 18 5.0 107 13.4 108 12.2
Appointment 130 36.1 517 64.9 584 65.8
Request callback 60 16.7 94 11.8 57 6.4
No message 21 5.8 17 2.1 18 2.0
Other 10 2.8 25 3.1 16 1.8
Proxy needed 0 0.0 1 0.1 2 0.2
Request SAQ help 2 0.6 6 0.8 42 4.7
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 1 0.3 0 0.0 0 0.0
Refusal 117 32.5 30 3.8 60 6.8
Willing to participate 1 0.3 0 0.0 0 0.0
Total 360 797 887

Reason for call Spring 2013 (Panel 18 Round 1, Panel 17 Round 3, Panel 16 Round 5) Fall 2013 (Panel 18 Round 2, Panel 17 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 18 4.4 82 10.8 53 9.0
Appointment 143 35.0 558 73.0 370 62.6
Request callback 71 17.4 88 11.5 70 11.8
No message 8 2.0 11 1.4 16 2.8
Other 2 0.5 4 .5 5 0.9
Proxy needed 1 0.2 1 0.1 1 0.2
Request SAQ help 1 0.2 0 0.0 31 5.3
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 2 0.5 0 0.0 2 0.3
Refusal 162 39.5 19 2.5 43 7.3
Willing to participate 1 0.2 1 0.1 0 0.0
Total 409 764 591

Reason for call Spring 2014 (Panel 19 Round 1, Panel 18 Round 3, Panel 17 Round 5) Fall 2014 (Panel 19 Round 2, Panel 18 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 11 3.2 71 11.1 62 8.4
Appointment 75 22.1 393 61.5 490 66.5
Request callback 70 20.6 113 17.7 70 9.5
No message 11 3.2 12 1.9 28 3.9
Other 0 0.0 5 0.8 7 0.9
Proxy needed 0 0.0 0 0.0 1 0.1
Request SAQ help 0 0.0 1 0.2 4 0.5
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 165 48.5 44 6.9 74 10.0
Willing to participate 8 2.4 0 0.0 1 0.1
Total 340 639 737

Reason for call Spring 2015 (Panel 20 Round 1, Panel 19 Round 3, Panel 18 Round 5) Fall 2015 (Panel 20 Round 2, Panel 19 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 10 2.3 61 8.8 55 9.6
Appointment 95 21.8 438 63.4 346 60.7
Request callback 85 19.5 112 16.2 52 9.1
No message 14 3.2 17 2.5 4 0.7
Other 2 0.5 3 0.4 3 0.5
Proxy needed 1 0.2 7 1.0 8 1.4
Request SAQ help 1 0.2 3 0.4 11 1.9
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 206 47.2 47 6.8 91 16.0
Willing to participate 22 5.0 3 0.4 0 0.0
Total 436 691 570

Reason for call Spring 2016 (Panel 21 Round 1, Panel 20 Round 3, Panel 19 Round 5) Fall 2016 (Panel 21 Round 2, Panel 20 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 8 2.7 64 11.7 48 7.9
Appointment 93 30.9 362 66.2 373 61.7
Request callback 47 15.6 59 10.8 83 13.7
No message 1 0.3 7 1.3 6 1.0
Other 2 0.7 1 0.2 3 0.5
Proxy needed 0 0.0 5 0.9 6 1.0
Request SAQ help 0 0.0 3 0.5 11 1.8
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 1 0.3 0 0.0 0 0.0
Refusal 139 46.2 46 8.4 75 12.4
Willing to participate 10 3.3 0 0.0 0 0.0
Total 301 547 605

Reason for call Spring 2017 (Panel 22 Round 1, Panel 21 Round 3, Panel 20 Round 5) Fall 2017 (Panel 22 Round 2, Panel 21 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 10 2.9 51 9.6 35 6.8
Appointment 86 24.9 355 66.6 318 61.4
Request callback 59 17.1 90 16.9 64 12.4
No message 1 0.3 2 0.4 5 1.0
Other 2 0.6 3 0.6 4 0.8
Proxy needed 1 0.3 7 1.3 5 1.0
Request SAQ help 1 0.3 0 0.0 15 2.9
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 1 0.2 1 0.2
Refusal 172 49.7 23 4.3 70 13.5
Willing to participate 14 4.0 1 0.2 1 0.2
Total 346 533 518

Reason for call Spring 2018 (Panel 23 Round 1, Panel 22 Round 3, Panel 21 Round 5) Fall 2018 (Panel 23 Round 2, Panel 22 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 5 1.3 37 7.9 38 7.3
Appointment 59 15.4 318 68.1 335 63.9
Request callback 50 13.1 50 10.7 60 11.5
No message 4 1.0 5 1.1 1 0.2
Other 0 0.0 1 0.2 3 0.6
Proxy needed 2 0.5 4 0.9 6 1.1
Request SAQ help 0 0.0 1 0.2 15 2.9
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 1 0.3 0 0.0 0 0.0
Refusal 211 55.1 46 9.9 61 11.6
Willing to participate 51 13.3 5 1.1 5 1.0
Total 383 467 524

Reason for call Spring 2019 (Panel 24 Round 1, Panel 23 Round 3, Panel 22 Round 5) Fall 2019 (Panel 24 Round 2, Panel 23 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 5 1.4 36 7.4 30 5.6
Appointment 59 16.7 328 67.5 344 64.8
Request callback 39 11.0 56 11.5 56 10.5
No message 2 0.6 4 0.8 7 1.3
Other 2 0.6 4 0.8 0 0.0
Proxy needed 2 0.6 6 1.2 11 2.1
Request SAQ help 0 0.0 2 0.4 5 0.9
SAQ refusal 0 0.0 48 9.9 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 185 532.4 0 0.0 78 14.7
Willing to participate 49 13.9 2 0.4 0 0.0
Total 353 486 531

Reason for call Spring 2020 (Panel 25 Round 1, Panel 24 Round 3, Panel 23 Round 5) Fall 2020 (Panel 25 Round 2, Panel 24 Round 4, Panel 23 Round 6)
Round 1 Rounds 3 and 5 Rounds 2, 4, and 6
N Percentage N Percentage N Percentage
Address/telephone change 5 0.9 37 6.3 28 2.4
Appointment 142 24.2 332 56.1 278 23.9
Request callback 102 17.4 121 20.4 276 23.7
No message 22 3.8 18 3.0 60 5.2
Other 2 0.3 5 0.8 5 0.4
Proxy needed 6 1.0 3 0.5 10 0.9
Request SAQ help 0 0.0 1 0.2 35 3.0
SAQ refusal 0 0.0 0 0.0 1 0.1
Special needs 0 0.0 0 0.0 1 0.1
Refusal 209 35.7 62 10.5 203 17.5
Willing to participate 98 16.7 13 2.2 266 22.9
Total 586 592 1,163

Reason for call Spring 2021 (Panel 26 Round 1, Panel 25 Round 3, Panel 24 Round 5, Panel 23 Round 7) Fall 2021 (Panel 26 Round 2, Panel 25 Round 4, Panel 24 Round 6, Panel 23 Round 8)
Round 1 Rounds 3, 5, 7 Rounds 2, 4, 6, 8
N Percentage N Percentage N Percentage
Address/telephone change 2 0.6 19 3.4 59 7.0
Appointment 27 8.1 76 13.7 233 27.5
Request callback 101 30.1 240 43.2 287 33.8
No message 34 10.1 21 3.8 41 4.8
Other 8 2.4 48 8.6 8 0.9
Proxy needed 0 0.0 7 1.3 13 1.5
Request SAQ help 3 0.9 17 3.1 15 1.8
SAQ refusal 0 0.0 1 0.2 0 0.0
Special needs 0 0.0 2 0.4 1 0.1
Refusal 87 26.0 87 15.7 176 20.8
Willing to participate 73 21.8 37 6.7 15 1.8
Total 335 555 848

Reason for call Spring 2022 (Panel 27 Round 1, Panel 26 Round 3, Panel 25 Round 5, Panel 24 Round 7, Panel 23 Round 9) Fall 2022 (Panel 27 Round 2, Panel 26 Round 4, Panel 24 Round 8)
Round 1 Rounds 3, 5, 7, 9 Rounds 2, 4, 8
N Percentage N Percentage N Percentage
Address/telephone change 4 0.9 42 5.1 25

4.3

Appointment 91 21.4 215 26.3 99 17.0
Request callback 130 30.5 236 28.9 260 44.5
No message 13 3.1 23 2.8 22 3.8
Other 21 4.9 236 28.9 84 14.4
Proxy needed 4 0.9 6 0.7 6 1.0
Request SAQ help 0 0.0 0 0.0 0 0.0
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 119 27.9 58 7.1 82 14.0
Willing to participate 44 10.3 2 0.2 6 1.0
Total 426 818 584

Reason for call Spring 2023 (Panel 28 Round 1, Panel 27 Round 3, Panel 26 Round 5, Panel 24 Round 9) Fall 2023 (Panel 28 Round 2, Panel 27 Round 4)
Round 1 Rounds 3, 5, 9 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 9 2.6 27 4.7 5

2.4

Authorization form help 0 0.0 0 0.0 0 0.0
Appointment 45 13.0 131 23.0 39 18.5
Request callback 99 28.5 207 36.4 49 23.2
No message 8 2.3 18 3.2 6 2.8
Other 21 6.1 129 22.7 69 32.7
Proxy needed 1 0.3 3 0.5 1 0.5
Request SAQ help 0 0.0 0 0.0 0 0.0
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 1 0.5
Refusal 88 25.4 46 8.1 38 18.0
Willing to participate 76 21.9 8 1.4 3 1.4
Total 347 569 211

Reason for call Spring 2024 (Panel 29 Round 1, Panel 28 Round 3, Panel 27 Round 5 Fall 2024 (Panel 29 Round 2, Panel 28 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 1 0.3 12 3.1 15

4.6

Authorization form help 0 0.0 0 0.0 1 0.3
Appointment 57 19.4 108 28.0 39 11.9
Request callback 83 28.2 127 32.9 115 35.2
No message 11 3.7 9 2.3 5 1.5
Other 14 4.8 96 24.9 88 26.9
Proxy needed 2 0.7 1 0.3 0 0.0
Request SAQ help 0 0.0 0 0.0 0 0.0
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 93 31.6 33 8.5 64 19.6
Willing to participate 33 11.2 0 0.0 0 0.0
Total 294 386 327

Reason for call Spring 2025 (Panel 30 Round 1, Panel 29 Round 3, Panel 28 Round 5 Fall 2025 (Panel 30 Round 2, Panel 29 Round 4)
Round 1 Rounds 3 and 5 Rounds 2 and 4
N Percentage N Percentage N Percentage
Address/telephone change 1 0.5 6 2.3 3

1.4

Authorization form help 7 3.4 69 26.3 44 20.9
Appointment 32 15.8 29 11.1 20 9.5
Request callback 46 22.7 67 25.6 45 21.3
No message 3 1.5 6 2.3 1 0.5
Other 23 11.3 47 17.9 63 29.9
Proxy needed 2 1.0 1 0.4 0 0.0
Request SAQ help 0 0.0 3 1.1 0 0.0
SAQ refusal 0 0.0 0 0.0 0 0.0
Special needs 0 0.0 0 0.0 0 0.0
Refusal 65 32.0 26 9.9 32 15.2
Willing to participate 24 11.8 8 3.1 3 1.4
Total 203 262 211

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