Title: |
|
Evaluation of 2014 Refresher Training: Descriptive Analysis |
Description: |
|
In 2014 Westat held an in-person refresher training designed explicitly for experienced interviewers
that focused primarily on techniques for enhancing the quality and completeness of respondent
recall and reporting of health care events. Throughout all stages of the Data Quality Initiative,
training emphasized interviewer behaviors and skills, and interviewing procedural changes geared
towards minimizing recall error, without making significant changes to the computer assisted
personal interview (CAPI) instrument. The bulk of the changes to the training program addressed
underreporting of health care events by focusing on interviewer skills and behaviors that can
facilitate better recall.
|
Author(s): |
|
Wendy Hicks and Andrew Mercer and Doris C. Lefkowitz and Steven R. Machlin and Lisa Mirel |
Agency: |
|
Rockville (MD): Agency for Healthcare Research and Quality |
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